TikTok-Marketplace.com Reviews 

Never believed a you could create a worse marketplace than Amazon, but TikTok have nailed it! 10x less demand than Amazon, they put order limits on your account for no reason, seller support is absolutely useless - we just get the same automated responses back. I would have thought TikTok Shop would be working hard to provide a better experience than Amazon seller, but they don't seem to care at all. Don't even bother with TT Shop, just direct traffic to your website or back to your Amazon listing.

I’m a seller on TikTok shop. My store were closed by TikTok for no reason customer service was horrible they even were not able to explain why my store were closed. My payment is frozen!!! Stay away it’s scam they just take your money and kick you out!!!!

Reach a wide audience: TikTok has a huge number of users across the world. This allows the brand to reach a variety of target groups.
Creative Content: Content creators on TikTok are highly creative. Able to produce highly engaging and engaging content
Trust: Working with content creators who have real followers. Can add credibility and confidence to the brand.

Absolute joke of a platform. I've been selling online for 25 years on ebay with very little issues. But this platform has accused me of selling knock offs, counterfeit goods and not having brand authorisation from brands like Vans (despite showing them actual Vans invoices) Eventually my account got deactivated. You can appeal the violations but it is not an appeal against a human, its again a dumb BOT so you never win. Customer service is a joke. Absolute joke of a platform who are only interested in people selling volume of cheap foreign tat and not professional sellers. Only wish i could give less than one star !!!
Would NEVER recommend this platform for selling.

Tiktok IS BAD For Business

I am a Seller Shipper on Tiktok platform. I shipped my customers orders on time. The orders arrived to the customer. Tiktok refunded one of my customers payment for the item received 3-days after it arrived. I showed screenshots, and tracking proof of the delivered orders several times. Tiktok is holding my payments for two orders. And the customers have the products. Customer service is unprofessional and is intentionally not fixing the issue. It looks like a scam selling on Tiktok platform.

Biggest fraud and scam platform . Do not try to sell on this platform otherwise you will close your business.Tik tik supports fraud and scam from buyers . Parcel delivered and signed by customer + photo. After 5 min opened case that he did not received the parcel , after 20min TikTok refunding buyer not sure for what reason. Fighting for money now.
Another customer also did not received the item ( all delivered , signed and photo ) - he quiclky changed his case for no longer needed. We never received our parcel back . Tik tok refunded buyer - figthing .

And few other parcels same story.

Around £3k are no frozen just in few orders. Not sure how long it will take to get money back. Support is dead end. always sending scripted automated message that they still investigating something.

Absolute BS what they are doing. From our short expierience seems that TikTok UK has internal people in their support who is helping to commit fraud for the buyers.
If you want to sleep at nights - just avoid this crappy platform .

As a seller I am reporting my lost Shop seller account for more than 1week now but until now it was not recover and it auto changed for a new one.. How can I withdraw my money if you closed my seller shop account but the tiktok account is still working..

Never buy from tik tok ,paid £48 for 2 stools , one you purchase an item there is no trace of it anymore , no support from tik tok , your money has gone and you have no way to get it back , it’s the worst place on the net to buy from , Never again 🙈

Worst seller support,
Made a sale and customer returned the product after using and damaging it and tiktok support decided to issue a refund and confirmed us we will be reimbursed but it's been almost 3 months. We receive a notification every other day since 20th of November that the team is looking into this matter and will get back to us with an update.
It's been 3 months and they are unable to reimburse for the refund they issued, also they confirmed it already.

Buyers beware!!! I made a purchase from tic tok and never received my purchase or my refund!!!!!

Plug in handy heater came faulty, but when looking closely it had been used , as there was no bubble rap or sealed box , led not working and can’t switch off from unit or remote so disappointing

It takes them forever to approve my account, they say 1 business day, but it's been 7 days already.

Applied a tiktop shop since December, still deactivated "due to violation". provided all the documents needed to appeal, still deactivated, customer service agents don't know what is going on and just ask me to wait forever! I regret that I have wasted so much time on this.

Horrible experience with my first and LAST order via the TikTok shop. Order 4 items (each apparently from different sellers. 2/4 items I ordered were delivered without issue in a short amount of time. The other 2 were never received and upon completing a research request with the USPS, they both were found to be shipped to the incorrect address by the shipper. My invoice and shipping details reflect my correct address. I live in GA and 1 was delivered somewhere in GA but not to me. The other and most expensive item was delivered all the way to TX. UNBELIEVABLE!!! When I went back to reach the sellers for both of the missed items - wouldn't you know, their TikTok shops are now closed. No receipt of my items and no refund. Sellers LUE FRANKLIN (Meoky Rainbow cup) and the other THOMAS pnofu KIVI store (Full length mirror 60"x16" lighted floor mirror). Not only is this sellers shop no longer available, it also indicates additional seller information as Bilalian Cultural Development with no additional information! TikTok offers no form of customer service or compliance for sellers on their platform. This is sad and unfortunate. I will NEVER order off of this platform again. Very Unsatisfied Customer!!!

Do not order anything from tik tok shop . It's all fake stuff . You won't recieve anything you pay for and it's a Hassel to get your money back .

I like it but The shipping is too expensive

Is the worst shopping I have used everything u ordered is never there

Worst experience in my life with this tiktok as a buyer trying to return an item. When i buy things i always make sure its free return in case I don’t like it buying from online. Tried to return for refund, seller agreed and told me tiktok is responsible for the return label. I asked tiktok in which an agent told me i need to pay out of pocket and promised i will get reimbursed for shipping fee. Now customer service acknowledged 2 of their agents instructed me ship out of pocket per their policy they are not responsible for the reimbursement and i will never get my money back. Keeps pushing the responsibility to the seller and said seller is responsible when its their agent who instructed me otherwise. STOP WASTING YOUR MONEY ON TIKTOK, they have no honor nor will own up to their mistakes and will straight up lie to you from customer service who is “supposed” to help u

Ordering online my items were about 18.00 when they added shipping it was over 65.00 the add it after your info don’t give shipping options I’ll go back to Temu that’s where there stuff comes also from Amazon . I always look at Amazon to check they have what they are charging 3x as much. TikTok sucks 🤮

one of the most pathetic platform for selling.Poor customer service.They kept denying my information even after submitting all requested documents for open an account.I am selling on ebay,Amazon walmart and provided same paperwork but tiktok verification team said they are unable to verify my infomation and i kept uploading atleast 15 times.
i will not recommend this portal for selling.
i wish they could give a "no star" option.