TikTok-Marketplace.com Reviews 

I recently received I believe a hacker claiming to be a recruiter for TikTok Mall sales associate. Who should I contact in order to report the issue? I have apps they had me download, websites they used, and their personal WhatsApp account number and name. Please contact me. thank you

2 parcels never arrived and when I went to request a refund I do not get back the full amount I paid, why should I have to pay for their error ???, will never use again, when things look cheap there's always a catch.. buyer beware, 7-14 days to get a refund too

I had a computer malfunction and my order got duplicated and I was billed accordingly. I IMMEDIATELY sent numerous emails explaining what happened and to DELETE one of the orders. I wrote 3 or 4 emails over that night and next day. Got NO RESPONSE - TOTAL RADIO SILENCE. I did receive both orders BUT NOW THERE IS NO WAY TO RETURN ONE OF THEM FOR CREDIT.
Be careful as I think tic toc is just a "broker". I will stick with Amazon - at least they are responsive and have Customer Service Rep, that responds!

I got scammed on here as a seller. The buyer sent a blank picture, claiming my item was faulty. Tiktok allowed them to get a refund without a return. There was Zero evidence from the buyer that it was faulty. Tiktok responded 4 days later! Such a slow response with a very poor response. If you are a seller, I would say sell with the caution of being scammed by both the buyer and Tiktok. Tiktok allowed the buyer to get a refund with no return without my approval or consult. Very disappointed and never experienced this on any other seller platform.

I purchased a fanttik from TikTok shopping four weeks ago and they still will not contact me and just tell me that it’s waiting to be shipped. At this point TikTok shop is just a rip off place. Stay away

Parcel never arrived althoug it says delivered by royal mail with a yellow blured image as proof of delivery

Driver delivering to neighbours next door clumsily threw their package over my back gate instead of theirs. In the process he smashed a ceramic plant pot and broke 2 plants. Sent a complaint and photos but all you get is automated responses or requests to log into their app and provide order numbers etc. (which I don’t have as I don’t use them and it wasn't even my delivery!). Completely impossible to find any phone number to speak with an actual person! Disgusting company and don’t understand how this is even legal.

Plaace a order with labadi hair for 33.75 ..for their lace filter recieved a reciept in my email..saying preorder 4 weeks and never heard anything from them and never reciecved my merchadice..this was back in jan. Order num 11092..this right here have and will keep me from buying anything from tick tok ...sad that this company just kept my hars earn money ...then small buisness wonder way no one ever want to spaend money with them ...

First time ordering from Tik Tok Shop.Quick delivery.Product was exactly as advertised.Very impressed.Highly recommend.

Tic toc sucks !! It don’t work worth a crap!! You can’t add what you want and once you make a video you can’t edit nothing period👎🏻

The shop itself needs to get it together. I’ve ordered a total of twice and both times the first impression was crap. The pricing is misleading, the quality is crap and the worst part is the wait. I ordered a necklace and a romper for my birthday outfit on the 23rd it originally was supposed to arrive the 28th then it’s the 29th which is my birthday now it says JUNE 4th. Are you kidding me?! The only reason why it has two stars is because I contacted customer service who was incredibly friendly and semi helpful. Unfortunately they wanted me to contact the carrier who doesn’t have the package yet. I’ve been sent around in a circle trying to just get my package's after 6 days. I’m going to be out of state by the time it arrives and it’ll probably get stolen off my porch. Just because I ordered it 7 days prior instead of 12. I now don’t have my outfit for my birthday and my boyfriend and I don’t have the clothes we ordered for the trip. We’re moving so money is very limited and I’m very annoyed that the money I did spend was wasted because now the items I ordered won’t be getting used for what they were meant for.

what a joke of a platform , orders shipped no complaints from customers but because of wrong shipping method tik tok automatically refunds even with tracking ids given , a whole weeks order at our expense , they have no human control over there own platform , will be sticking with ebay

I saw sale items from a well named store in uk, this was saying it was the store (peacocks).
I started putting my details in but stopped because I thought it might be a scam .
Today I looked at my credit card account and saw they had taken two payments in April amounting to over a £100 and refunded £68 in May under the name of tik tok shop uk. I have never given them my address so of course never received anything. I have emailed them and cancelled my credit card. I’m awaiting a reply before taking further action. Be careful. BTW it is a scam there are no Subsidiary shops!

Don't waste your money buying anything from TikTok Shop you may never get it. I ordered a pair of slippers from they went from New York to Texas to Missouri back to Texas and I live in New Jersey. They never arrived. Wind up getting a refund.

Long story short, Tiktok Shop auto cancelled my order, took Klarnas $ (since I tried paying with Klarna) and is making me jump through insane hoops to give the $ back to Klarna so that as of right now I'm still responsible for paying Klarna for a product I will never receive b/c the order doesnt exist. They tried to give me a $10 coupon for poor service from the seller, when the seller had nothing to do with my order being cancelled. After this experience I would stay away from Tiktok shop both as a seller and buyer.

I got everything I ordered as same as on the shop and would recommend it to a everyone as I want to buy more x

Trust me peeps it’s not a scam, you get what you ordered so try it out, I am so glad I never listened to those bad reviews

You will not be disappointed - promise x

Do not buy on tik tok shop. As ordered from L'Oréal they took money I never received goods. They will not resend or refund. And tik tok customer service are doing nothing what so ever to help me get products or refund. Scammers absolute disgrace. They do not care about customers whatsoever. Stay clear as you will lose money

I have not sold or shopped on Tiktoc shop.They sound a lot like eBay. eBay scams both the sellers and the buyers . It sounds like both companies need class action suits on them. This will give Congress even more reason to get rid of Tiktoc all together. I wouldn't sell on Tiktoc or eBay.

Somebody else has linked my email address to their tiktok shop account. I keep telling tiktok it is wrong and that I am getting somebody else's delivery info (including their name, address and postcode) but tiktok won't fix it.

Your personal data is not safe with tiktok!