TikTok-Marketplace.com Reviews 

I am seller on tiktok as BONYHUB and very sad to say that tiktok seller ticket agents are so delaying in responding , changing the platform rules without letting teh sellers know, and blocking thousands of pounds in payment. Very bad experiance . No help provided the tiktok agents says our higher team will help you and no one responds till 3 days . Its been 14 days i have been chasing to get my money from tiktok

I place an order on August 19, 2023 and was told I will receive it by August 29, 2023- September 1, 2023 As of today Saturday September 2, 2023 I still have not received my item. I will not order from TikTok shop again I will notify my credit card company.

Dont bother , you sell but get paid after a month !! Better to stick with ebay or amazon , tiktok selling app is floored !!

I'm a seller using tik tok. Totally legit business, seperate off platform website as well. Used multiple platforms over the years and never have I come across a platform like this before. They cancel perfectly good listings with all the information because your competitors reported it. They don't review it themselves but just automatically smash you with violation after violation when you meet their every criteria. Yet the big businesses/creators on there run amok with scams and dodgy listing that are ignored continuously.

Tik Tok support is a joke. You can wait weeks for a reply only for them to send generic unhelpful response after generic unhelpful response. God help you if you are a small business they will never do anything to help you. Add on the fact that they will refund customers and not even ask for them to return the products because its part of their "policy" but won't reimburse the sellers.

I could go on to mention their ever changing policy around lost in transit items that mean you get berated and abused by customers because you used ship by Tik Tok but they control all refunds and reimbursement and refuse to answer tickets.

My advice - steer clear.

Brought a ladder and a cheap and nasty ring turns up!! What a con!!

So basically I had been promoted by a company through a friend. When that relationship fell out, everyone wanted returns from the products they ordered from me. I tried to dispute however tik toc said nope we r giving them back their money. So I was left out of product and lost all profit. People r buying them returning items within 30 days, keeping the product and selling heir money . Do not use. Stick to Shopify or comment sold

Awful for sellers buyers are allowed to buy then claim a refund only. Tiktok then send messages saying your must refund a customer by a set date or as other say on here they auto refund with no proper investigation. TIKTOK SUPPORT FRAUDSTERS. We have lost £35 in stock thanks to the 1982 software. Its poor layout and is hard work to find the info you need. You have to click 5 time or more to get the info you need. As others have said customer support are slow. Was poor Tiktok policy mean millions are complaining and raising ticket. I've raise no less than 2 a week. With one issue or another. I'm still waiting a month on for an accounts manager to help.

UPDATE 15/08/2023
I forgot to add TikTok shop also allow slanderous reviews on your business also. We had a KAREN leave 3 star reviews on out products then block us when we ask questions. We complained this was an unfair review. But TikTo0k said we like customers to have their opinions so we won't be removed them. So they actively support the fact your competitors can buy off you then leave a bad review on you shop. This make the reviews feature rather pathetic and a waste of space and time. As the reviews are fake.

IF YOU DONT HAVE TOUGH SKIN AND A LOT OF MONEY TO LOSE I HIGHLY RECOMMEND NOT SELLING ON TIKTOK SHOP... IT HAS BEEN A NIGHTMARE OF AUTO CANCELLATIONS... CUSTOMERS GETTING FREE ITEMS AND US GETTING ABSOLUTELY SCREWED!!!!!! DON'T DO IT! TIKTOK CUSTOMER SERVICE IS THE ABSOLUTE WORSE I HAVE EVER DEALT WITH ON ANY PLATFORM AND WE HAVE BEEN DOING THIS FOR A LONG TIME NOW! THEY WILL CANCEL YOUR ORDERS EVEN THOUGH YOUR TRACKING INFORMATION SHOWS THE ORDER IS IN ROUTE TO THE CUSTOMER.... YOU WILL LOSE MONEY!!!!! DON'T DO IT! RUN!!!!!!!!!

I bought something and the order disappeared .there is no trace of my order nothing

If I could do a minus score, I would. DO NOT ORDER FROM TIKTOK SHOP. I placed an order, paid for it, received an email from the tiktok shop team confirming and never received the item. When I chased this with them, I was told they cannot find the order and therefore can not refund my money. I am now out of pocket

I don't want to give it 1 star .Total scam,sent two items back only refunded 1 fobbed off disgraceful...do not order !!

I bought a 40oz beautiful tumbler from BLUE WATERS BOUTIQUE....and it's ABSOLUTELY FANTASTIC...and I got it in like 3 days!! WICKED WICKED FAST SHIPPING....ABSOLUTE BEST EXPERIENCE EVER!!!

Disappointed in the TT Shop. I heard good and bad things and I guess go with the bad. Shipping, if it is from the platform for free, do not waste your time because tracking is a hassle with their "free" shipping. You can not print documents, you have no tracking number to refer to and there customer service sucks! Further, they continue to write tickets to push you to the "front" and nothing happens. Don't waste your time on the platform to sell with them.

AS A SELLER, it is absolutely awful. Decided to ship by seller rather than their own delivery company. Despite both the customer confirming via message and the tracking number confirming it's been delivered, THE ORDER WAS STILL CANCELLED AND THE MONEY REFUNDED BACK TO THE CUSTOMER. Fuming. Tiktok say there's nothing they can do because it was shipped by seller and not them. I am now out of money.

After I signup for marketplace and got multiple scam called on Viber. Big scam.

I don’t even want to leave one star. Tiktok is the worst place to buy anything. C&L fashion was the store or whatever. I bought abayas. Returned all 4 and didn’t get my refund because it was outside the time frame. They sent 4 abayas in one package and wanted me to send it back in FOUR DIFFERENT PACKAGES. BS. Tiktok lied. They fooled me into thinking they processed my refund and made me wait. Then I didn’t hear back from either the store or tiktok. Then I got told I don’t get any money since it’s outside the timeframe. BS do not order from there. It’s the worst f app ever. They mess around their customers and don’t even care. It’s ridiculous. They have anybody on there selling stuff and then they can’t even get involved in refunding me. How does that make any sense. Worst experience ever. I paid near £60 for the shittest quality clothing. Absolutely ridiculous. Abayas didn’t even match the pictures. AVOID AT ALL COSTS.

SCAM SCAM I ordered.make up from.Canusa and recieved an email saying it has been delivered ibut did not arrive. Its obviously a scam . I am so angry. Hate being taken for a ride with my money.

I have an account with 180 K followers. I’ve asked for a free sample after free sample and been declined because Tiktok wont throw my Videos out so companies won’t let me sell their products. Unless you have in the millions of followers. Don’t sign up for the TikTok’s shop there is no point . The whole system is unfit for purpose

Shocking! They allow sellers to ask customers to repair electrical items themselves!!!

Nothing but scammers take payment nothing delivered but constantly try and take payments robbing buggers