I emailed about a specific laptop listed at £1169 at the time of my email. I requested further details not listed in the ad. They responded and answered everything - and then hiked the price up to £... See more
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See what reviewers are saying
Overall, I am very satisfied with the product and the shipment. The item arrived safely, and I am happy with my purchase. However, I was disappointed with the amount of time it took to receiv... See more
Bought an American fridge/freezer. Great. Just what we wanted and at a decent price. No faulting the product but the delivery was shocking. Arrived a week after advertised, then 5 hours after the supp... See more
Also living in the North of Ireland, a lot of companies now not able to offer UK - UK shipping without ridiculous extra costs, I came across Tiedex who found it possible to do across channel UK -... See more
Company details
- Wholesaler Household Appliances
- also in
- Appliance Store
- Computer Store
- Garden Center
- Garden Furniture Shop
- Office Furniture Store
Written by the company
TieDex Limited (www.tiedex.co.uk ) is a UK-based online sales and international distribution company, supplying top-branded, genuine products to customers across the UK and worldwide. We are committed to providing authentic, high-quality goods supported by efficient logistics, dependable delivery, and exceptional customer service. As a forward-thinking company, TieDex continues to lead in eCommerce innovation, digital retail, and global distribution, ensuring customers receive the best products quickly and reliably. From our UK base, we serve retail partners and consumers with complete confidence in product authenticity and fast fulfilment. Every order is handled with care, combining trusted UK service with international reach. Our Product Categories Garden Products – Premium outdoor tools, accessories, and living solutions. Electronics – Smart gadgets and advanced home technology. PCs & Laptops – Reliable systems from trusted global brands. Fridges & Freezers – Energy-efficient and durable cooling appliances. Exercise Equipment – High-performance treadmills, bikes, and home gym gear. Swiss-Made Washers – Precision-engineered washing machines for long-lasting performance. Why Choose TieDex Limited UK-based with global distribution network 100% genuine, branded products Fast UK & international shipping Secure online ordering Competitive prices and trusted service
Contact info
124 CITY ROAD LONDON , EC1V 2NX, LONDON , United Kingdom
- 03301333111
- info@tiedex.co.uk
- tiedex.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 20% of negative reviews
Typically replies within 24 hours
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Shockingly poor service
Really poor service. In fact I’m still waiting for my product that I ordered over 3 months ago. No notification on delivery status or tracking.

Reply from TIEDEX LIMITED
Would use again
Good product (what I requested!), good customer service and quick delivery. Would recommend and definitely use again.
Also living in the North of Ireland
Also living in the North of Ireland, a lot of companies now not able to offer UK - UK shipping without ridiculous extra costs, I came across Tiedex who found it possible to do across channel UK - UK for no extra costs!
Awesome communication and return emails / calls which seemed odd at first due to how the current world is, but it was real and genuine help.
Item arrived and I was informed every step.
Bravo!
Do not hesitate to use!
Fast reliable delivery
I live in North of Ireland I tried a few companies regarding purchase and delivery of a pagola.
Most were not interested because of Brexit and new rules.
I contacted Tiedex they were more than helpfull and sorted everything every step of the way. I would highly recommend them
Delivery communication was poor which…
Delivery communication was poor which resulted in a failed first delivery attempt and took a few days for a 2nd attempt. Communication was much better on the 2nd attempt. Guys delivering were excellent - friendly, clear on what they had to do, happy to carry into where we wanted it, very positive.
Excellent service
Prompt delivery.......so looking forward to gifting it to my daughter for Christmas
Great service
This is a good company I ordered an…
This is a good company I ordered an airfryer from here and when it arrived it was faulty dident work properly but I knew its not thier fault because it was shipped from costco but I got in touch and they arranged an pickup for the parcel and then a few days later a new one came and it was perfect overall they're customers service is good.
My order arrived from Amazon where I…
My order arrived from Amazon where I found out the item was for sale £20 cheaper than price I paid Tiedex !!!

Reply from TIEDEX LIMITED
Palram Vitoria 5000 Carport
Received item within the anticipated time frame, delivered direct from manufacturers. One corner of boxed item had got wet and tore open, all parts were present, Can hardly blame Tidex this. Product appears to be fairly robust.
Only partial order delivered
Only partial order delivered, but was immediately corrected when I emailed. Would use again. Good value.
There should be an information about…
There should be an information about the real DHL Express costs.
I think it would be a good idea to have a pre order, check real DHL costs for customer and let him accepts these cost before the order is finally done.
As it is clear, that is is not cheap to transport something across Europe, everyone is calculating with these cost, but they are very various amounts and the order is done without knowing exactly.
Could be better.
Everything else just worked fine.
Easy to order and speedy delivery
Easy to order, speedy delivery and very pleased with the inversion table ordered.
Great customer service
I ordered a hurricane go kart for my grandson and was feeling very stressed that it may not arrive in time. Following a number of messages by phone and to admin I was very relieved to recieve a phone call from the director of tiedex late this evening confirming he would personally follow up my order to ensure the supplier will send the go kart by next day delivery in order to ensure i recieve it at least one day before my grandsons birthday. Excellent personal customer service in these difficult times
Good quality door canopy
Good quality door canopy. Goes up easily enough as long as you follow the instructions to the letter.
Great prices
Great prices, speedy delivery. Would prefer if they didn’t do the drop off at 5:50AM. Will use again
Attention, suspicious activity?!
Attention, suspicious website?! I've tired to purchase a laptop from this website and when I've arrived to the payment section my crad was declined with a message that the payment couldn't be verified. After that I've e-mailed their sales team and suprising a received an answers very fast although it was a late hour, saying that the payment needs to be verified by sms or bank app. I found that to be very weird since that was for me first time happening and that wasn't all. After a few minutes I received a phone call from a unknown number, which I didn't answered but they left me voice messages saying that was the sales department and that they could guide me through the payment procedure of course this happend at a late hour, after 8:00 pm. I've replayed by e-mail the next morning, stating clear that I would not like to be called and I will not provide any ingo by phone to a person that I don't known. After a few hours I've purchased the same laptop from Curry's and guess what, my card worked perfectly fine, the payment was successful. By the evening I've received a SMS from my bank that my card was blocked for a suspicious activity and that I need to call my bank to verify some details. After calling my bank I've found out that my bank considered suspicious the attempts to pay on this website, therefore my card was blocked. Now I don't know how the payment process works on a website but I know that the bank takes precautions when payments online are made, I usually get a SMS from my bank yo let me know that a payment was made and if wasn't me that made the payment to call them asap, also in my bank app I can see at any moment if a payment was made and it's saying pending payment, that means that it's on waiting usually for 12-24 hours to be verified. Again, I'm not accusing the tiedex website since my purchase didn't went through but I do find it suspicious as my bank found it two, or maybe was my fault that I've tried multiple times to pay with no success and should have to stop after the first attempt when I've gor the message that my card couldn't be verified. I hope mu review will help other people in the same situation. The advice from my bank was to stop after the first attempt to pay if the payment come with an error message, since continuous attempts will lead to a blocked card.
I also hope that the sales department of this website will fix their payment method since it's creating problems and frustration to the buyers.

Reply from TIEDEX LIMITED
good solid machine
received my pro sport rl rowing machine and was very impressed with the build quality ,very heavy in construction but folds up to be easily moved around or stored away.
i have started using it and is a very impressive rower with similar qualities to the much more expenive gym branded models.would highly reccomend this model.
only one gripe is the courier service as it didnt come with a 2 man team so the delivery driver was very apprehensive about getting it up steps but we managed it with no big issues .
It should be more clear that the parcel…
It should be more clear that the parcel comes from uk and your have to pay import tax

Reply from TIEDEX LIMITED
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