I emailed about a specific laptop listed at £1169 at the time of my email. I requested further details not listed in the ad. They responded and answered everything - and then hiked the price up to £... See more
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See what reviewers are saying
Overall, I am very satisfied with the product and the shipment. The item arrived safely, and I am happy with my purchase. However, I was disappointed with the amount of time it took to receiv... See more
Bought an American fridge/freezer. Great. Just what we wanted and at a decent price. No faulting the product but the delivery was shocking. Arrived a week after advertised, then 5 hours after the supp... See more
Also living in the North of Ireland, a lot of companies now not able to offer UK - UK shipping without ridiculous extra costs, I came across Tiedex who found it possible to do across channel UK -... See more
Company details
- Wholesaler Household Appliances
- also in
- Appliance Store
- Computer Store
- Garden Center
- Garden Furniture Shop
- Office Furniture Store
Written by the company
TieDex Limited (www.tiedex.co.uk ) is a UK-based online sales and international distribution company, supplying top-branded, genuine products to customers across the UK and worldwide. We are committed to providing authentic, high-quality goods supported by efficient logistics, dependable delivery, and exceptional customer service. As a forward-thinking company, TieDex continues to lead in eCommerce innovation, digital retail, and global distribution, ensuring customers receive the best products quickly and reliably. From our UK base, we serve retail partners and consumers with complete confidence in product authenticity and fast fulfilment. Every order is handled with care, combining trusted UK service with international reach. Our Product Categories Garden Products – Premium outdoor tools, accessories, and living solutions. Electronics – Smart gadgets and advanced home technology. PCs & Laptops – Reliable systems from trusted global brands. Fridges & Freezers – Energy-efficient and durable cooling appliances. Exercise Equipment – High-performance treadmills, bikes, and home gym gear. Swiss-Made Washers – Precision-engineered washing machines for long-lasting performance. Why Choose TieDex Limited UK-based with global distribution network 100% genuine, branded products Fast UK & international shipping Secure online ordering Competitive prices and trusted service
Contact info
124 CITY ROAD LONDON , EC1V 2NX, LONDON , United Kingdom
- 03301333111
- info@tiedex.co.uk
- tiedex.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 20% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Just perfect blu ray player for my lgc1 tv
Excellent service given easy to order my product online. Good delivery time within a week very happy with my lg blu ray player very good picture quality in Dolby vision and easy to use.
I sincerely didn’t want to come here to…
I sincerely didn’t want to come here to give a bad review because I am also an entrepreneur but I believe my review can help someone and also help the seller get feedback for change. I bought a ninja foodie blender from the Tiedex website on the 7th of January and got the item 10th of January. This item looked opened and dirty looked like it had been used and some items missing. I complained to the seller and he promised to arrange pick up and replace it for me. Till today, I am yet to get a response from the seller for reasons for not picking up on the day they promised to pick up and the item is still not replaced. The whole experience has been draining. If you can avoid this seller please do.
Great Service and Communication
A1 Service
When I started my order I got a whatsapp message and he kept in contact explaining everything so I would have it in time for Christmas A1 service but I got caught for €122 customs which put a big damper on my delivery. I ordered the Basketball Arcade and it was very well packaged and a very enjoyable game enjoyed by all the family. I would highly recommend Tiedex.
they gave me a refund
they gave me a refund, quickly and without any problems, excellent.
sent wrong item out to the tune of item…
sent wrong item out to the tune of item received was over £100 cheaper then mucked me about supposedly sorting replacement part, then just insisted on taking item back with refund after I said was going to claim through c/card company

Reply from TIEDEX LIMITED
Thank you very much A+ on customer service.
Thank you very much for fast replacement on my damaged dimplex stove. I appreciate the outstanding customer service on making this procedure go well.
Thank you very much
Mark
Excellent customer service and delivery…
Excellent customer service and delivery on time. Would recommend.
Had to pay an additional €100 extra upon delivery
I paid in full for the item I bought including delivery but when it arrived UPS the delivery company wanted another €100. I had to pay this to receive the goods.
I purchased this item from Tiedax and it included shipping and delivery. You should not have to pay again. This cost is hidden from the outset.
Excellent communication and delivery…
Excellent communication and delivery arrived on time. I would recommend.
Excellent fast shipping and…
Excellent fast shipping and communication. But the product was slightly scratched and had some chipping. Doesn't affect the function of the products though. It could've been manufacturer's fault.
Huge delivery times and false stock info
They list items as IN STOCK - they are not in stock. They take your money and ring fence the money - they don’t bother telling you the item isn’t in stock - you have e to chase them - then they reply and say it’ll be 10 weeks etc. even though it showed as in stock.

Reply from TIEDEX LIMITED
Positive experience
Customer service quick to reply and storage box delivered as advised.
Would have been better if 2 person delivery team due to weight of box.
Ordered shed took over 4 weeks to…
Ordered shed took over 4 weeks to arrive delivery wrong box so had up lift came for shed after 1 week
Still waiting for my shed
Had my money 6 weeks still no shed I would like better communication

Reply from TIEDEX LIMITED
Good service
Good service, delivery delayed but sorted and rearranged, items turned up as I wished
Recommended 100%
Was really unsure cause hadn’t heard of this company before and was buying an expensive keter shed, was a pleasure to deal with them and the price couldn’t be beaten anywhere else will defo recommend
Fantastic customer service
Fantastic customer service. Order confirmed then kept informed regularly regarding delivery. Driver phoned 30 minutes before delivery. Good quality product, would highly recommend
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