Tickets Direct Ireland Reviews 

90
•
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Booked tickets for the reds bar Liverpool V Brighton fa cup game family of 6 all seats together great view 6 rows back would highly recommend Seàn long

Rated 5 out of 5 stars

I booked last minute tickets through tickets direct for the Liverpool vs Bournemouth game on the 27th! We got the basic hospitality deal Which we were happy enough with, a bit before the game we were... See more

Rated 5 out of 5 stars

Second time buying tickets for Liverpool at anfield. Bought tickets for liverpool vs west ham. tickets arrived through email 2 days before the match and everything went so smoothly the same as our fir... See more

Rated 5 out of 5 stars

Absolutely great company to purchase match tickets. We had excellent seats in lower main stand . Hotel was really good and 2 min walk from city centre . Tickets arrived as promised 1 week before mat... See more

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4.5

Excellent

TrustScore 4.5 out of 5

90 reviews

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4.5

All reviews

(90)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

Liverpool tickets

Booked tickets for the reds bar Liverpool V Brighton fa cup game family of 6 all seats together great view 6 rows back would highly recommend
Seàn long

14 February 2026
Unprompted review
Rated 5 out of 5 stars

Bought my son to match from booking…

Bought my son to match from booking tickets to attending match everything was perfect he thought he was going in vip it was amazing will definitely be booking again thanks again for everything

12 January 2026
Unprompted review
Rated 2 out of 5 stars

Be careful

I bought tickets for a Manchester united game last June as a Christmas gift for my son. I bought flights etc at the same time as the match was just after Christmas. As a first time match goer I was unaware that the date of the match could change at anytime. Obviously my mistake, so I received a one sentence email in October to say date changed, I responded to the email immediately and got a response almost 2 months later?? There was also this big long email about the tickets being only available on the Manchester united app after much confusion and zero help from tickets Direct I sorted the app. Low and behold no app needed tickets arrived by email. So in my experience tickets Direct are good for people experienced with attending matches who know how things work. If it's your first time going to a Premier League match i would avoid as they can't even answer an email. Seats are also up in the gods at Old Trafford.

1 January 2025
Unprompted review
Rated 1 out of 5 stars

Trust TicketDirect, But Avoid Mr. Arijus – Poor Customer Service Cost Me €199

On August 26, 2024, I paid €199 for a ticket to the Manchester United vs. Everton match originally scheduled for November 30, 2024. However, shortly after, the match was rescheduled to December 1, 2024, a date I could not attend. I immediately informed TicketDirect and requested a refund.

I was informed that refunds were not possible but was offered credit for a future game (with no expiration date). However, at no point was it made clear to me that I needed to explicitly respond to their email "accepting the credit." Despite communicating that I could not attend the rescheduled match on December 1, TicketDirect sent me the ticket for the game two days before it was scheduled.

I responded again, reminding the company that I had previously informed them I would not attend and intended to use the ticket value as credit for a future game. To my shock, their response was that the match date had "never been changed" (which is a blatant lie) and that I had "ignored" their email about accepting the credit. This poor handling of the situation came from Mr. Arijus, whose customer service was absolutely disappointing and unprofessional.

This is especially frustrating because I have purchased tickets from TicketDirect before, and in a similar situation involving a date change, I was helped by Richie, who was an absolute gentleman and handled everything with professionalism and care.

My advice is this: you can trust TicketDirect as a company, but avoid dealing with Mr. Arijus. He lacks the ability to communicate clearly and effectively with customers, and due to his mishandling of my case, I lost €199.

30 November 2024
Unprompted review
Rated 5 out of 5 stars

A brilliant Experience

It was my nephew’s first game so bringing him to the suites before the game and after was great. Richie was a great help from start to finish, very easy process on the website. I couldn’t recommend this way of getting tickets more

19 October 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service, purchased 4 tickets for Liverpool v Westham game. Hospitality package excellent and any queries answered within a few hours on lead up to match. Would definatly recommend and use Ticket Direct again. Thanks guys

25 September 2024
Unprompted review
Rated 5 out of 5 stars

10/10 Customer Service

Richie’s customer service was next to none. Beyond helpful and very fast at replying. Happened to meet him at the Leinster Game what a nice lad, would recommend to anyone

25 May 2024
Unprompted review
Rated 5 out of 5 stars

Spurs

Everything went perfect with great communication, highly recommend.

28 April 2024
Unprompted review
Rated 4 out of 5 stars

Excellent service

Excellent service. Tickets were great and hospitality was very good. Great comfort from start to finish. I would recommend this to anyone interested in going to Anfield for a match.

28 February 2024
Unprompted review
Rated 5 out of 5 stars

Purchases 2 x hospitality tickets from…

Purchases 2 x hospitality tickets from ticketsdirect.ie for Liverpool V Luton at Anfeild.
These guys were great to deal with, always returned my calls and emails when ever I had any queries.
I would recommend this company and I will use them again in the future.

21 February 2024
Unprompted review
Rated 5 out of 5 stars

Just returned from an excellent trip to…

Just returned from an excellent trip to Old Trafford! Richie and tickets direct could not have made it any easier for us. The efficiency of keeping us up to date regarding match changes and ease of delivery of tickets. As for the seats themselves, couldn’t be better, great view of the pitch and nice soft seats too. A lunch for the kids with a drink and optional beer for the adults ! Great trip will definitely use these guys again !

4 February 2024
Unprompted review
Rated 5 out of 5 stars

Experience of a lifetime at Anfied

Absolutely wonderful time at the recent Liverpool v Chelsea game at Anfied. The party consisted of 2 adults and 2 children and Tickets Direct and Liverpool FC were excellent in all aspects of this adventure. For our first time at Anfied we will remember this outing for all time. Would highly recommend Tickets Direct for ease of booking, reliability, ease of contact and organisation.

31 January 2024
Unprompted review
Rated 5 out of 5 stars

Liverpool hospitality tickets

Second time buying tickets for Liverpool at anfield. Bought tickets for liverpool vs west ham. tickets arrived through email 2 days before the match and everything went so smoothly the same as our first time. the guys are so helpful with questions and are so clear about everything on match day. we had amazing seats and great hospitality in the reds bar! couldn’t recommend tickets direct enough our dreams come through when we get to go to anfield to see our favourite team 🤍

24 September 2023
Unprompted review
Rated 5 out of 5 stars

Don’t book with anyone else!

Have been to a few Liverpool games with Ticketsdirect and it couldn’t have been easier! You add whatever tickets/hospitality you want and that’s it. Communication is excellent, with them responding to any questions you have within the day. They send out a breakdown prior to game so you know exactly where you will be going and all the timings for the match.
Excellent service, brilliant seats and really nice people to deal with.
I wouldn’t get my tickets anywhere else!
YNWA 🔴

5 October 2023
Unprompted review
Rated 5 out of 5 stars

Bought Reds Bar hospitality tickets for…

Bought Reds Bar hospitality tickets for the Liverpool v Leicester match of these lads. Brilliant experience and great seats. The communication with these guys is fantastic, replied to all my questions within minutes. Definitely the place to go to buy tickets. YNWA

27 September 2023
Unprompted review

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