TicketQuarter Reviews 842

Extremely happy with the help I was given. I had to swap a ticket to another day. And they did very quickly and asked if I needed anymore help. Very helpful.

I used this site last year to purchase our tickets for Liverpool aswell. Any issues were rectified within 24 hours, today its only been 1 hour. Thank you.

Ordered tickets. Confirmation said if the E-tickets don’t arrive 7 days before the event, get in touch. I forgot until two days before, but once I sent the email they got back to me with my tickets within hours, so can’t fault the customer service.

I emailed this company with a question and within 10 minutes on a Saturday night I had a response. They dealt with my query so quick and gave me the outcome I was hoping for. Amazing customer service 👏

Good day
I’m still awaiting someone to contact me I received a complaint inquiry number and nothing since . I still want to know HAVE I GOT TICKETS Any asidstance grateful if pkease .

Had a query regarding tickets for a show not yet received. Reply was
extremely quick within 1 hour fully updated and reassuring information

Excellent customer service

I contacted customer service with a query about an event I had coming up this Saturday and I had the pleasure of speaking to a member of your staff called Ellis, who was responsive, proactive and supportive the whole way through. Tremendously grateful for his support and I am now really looking forward to the event!

Please be warned using this company. They hold back your tickets release until the last minute to stop you having access to them to release them to other customers should you be unable to make the event. E.g. like ticketmaster do.

They cancelled the event and promptly gave a refund except for the service fee - that's non-refundable even if THEY CANCEL the event.
They will keep your hard earned money when it isn't your fault and you only opted to use them because they are the only ticket vendors for an event.

I noticed I’d made an error on my booking and contact customer services straight away which was out of office hours.
I immediately received an acknowledgment of my query and when the offices were next open my query was dealt with without any fuss or bother.

Initially easy to purchase the tickets
However confirmation e mail stated that the tickets were attached. No attachment.
I therefore emailed and was told that the tickets were not ready to be sent yet. This should be communicated when purchasing the tickets, then I could have given you 5 stars.

Might have deleted my e ticket so emailed today and got a quick response in like 5 minutes so can’t complain at that service

Super speedy response with issue resolved straight away. Happy customer :)

Brilliant staff always there to help whenever needed thank you for sorting out my account so I could get a picture 😁😁😁

I noticed (late I'm afraid) that e-Tickets were not attached to the Concert Invoice for Simply Red this coming Friday.
I contacted Ticket Quarter Customer Service, a little concerned that my request was close to the Concert, 3 days before the Concert.
I received a response and the tickets by return.
The epitome of excellent customer service.

Amazing customer service - I made an error in booking, and this was sorted within 24 hours - no hassle, absolutely brilliant response from the team, fast, efficient, polite & easy. Faultless in every way . . So refreshing. Superb !

In panic mode as I had changed my email address, and a little concerned that I was advised to email rather than call Ticketquarter.
I sent the email and was delighted with the prompt response and resolution.
Excellent customer service
Thank you.

Quick and efficient reply to my query and given the information that I requested

Thank you for getting touch with me I have found my mums ticket for the Sunday Thank you again