My new favourite brand!! I absolutely LOVE Thrivin, all these new collections are not helping my bank account as I want it all😩 Their design and colour range is amazing and continuously growing! I... See more
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Company details
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At Thrivin Gymwear, we believe that fitness is more than just a routine – it’s a lifestyle that deserves to be celebrated with confidence and style. Since our founding in 2023, we’ve been dedicated to creating fitness apparel that goes beyond the ordinary, empowering women around the world to feel strong, confident, and beautiful.
Contact info
3762, 1007 N Orange St, 4th Floor, 19801, New Castle, United States
- info@thrivin.com
- thrivin-gymwear.com
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Replied to 25% of negative reviews
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Needed help fixing size of leggings
The worker assigned to answer my email, Nina, was totally understanding and immediately jumped to to help me. I was afraid I was gon a get a "sorry we cant do anything" but she and her team actually helped me get the size fixed on my order! It was a total sigh of relief for me. So grateful to Nina!!
Great customer service experience!
I had a great experience with the Customer service agent Kenneth, who was able to solve a tricky issue with my return & refund process. I was really impressed that my case wasn’t just dropped or left unsolved especially because it was an unusual error. Great communication, quick responses and a happy ending! Thank you so much again, Kenneth! 😇
I had a refund issue with my order
I had a refund issue with my order, and Joanna made the whole process incredibly easy and stress-free. She responded quickly, kept me updated throughout, and resolved everything smoothly and professionally. It's rare to receive customer service that's both efficient and genuinely helpful. Thank you, Joanna, for your excellent support—I really appreciate it. I wouldn't hesitate to shop with Thrivin Gymwear again!
Ronnie was amazing!!
Ronnie was amazing!!! They solved my problem Within 24hrs!! Great support!!
I contacted the costumer service and…
I contacted the costumer service and was very happy that they replied immediately. Plus my request was handled as well within 24h. So thank you very much!
Satisfaction guaranteed with the product and customer service
Well, guess what, all the hype is real 🫶. I've ordered over and over again and I'm totally in love with the quality. Their customer service is impeccable, l had a few issues with a pair of leggings and Karen reviewed my concerns, responded back and forth numerous times and offered me a resolution in no time. Oh yes, I'm satisfied and l will continue shopping. This brand is the total go to and has delivered everything it promises. Thank you thrive and thank you again Karen 🙏
Good quality
It was a bit confusing at first, because I bought something that was sold out. But the customer service helped me to get something available. The quality is good; the sizing is a bit smaller.
Though delivery took a long time
Though delivery took a long time, but I am very satisfied with my order and quality.
Amazing service
I’ve had a fantastic experience with Thrivin Gym Wear, and I especially want to recognise Joanna for her outstanding customer service. She has helped me on multiple occasions, from tracking my order to assisting with an exchange, and every interaction has been seamless.
Joanna is always professional, efficient, and genuinely kind. She goes above and beyond to make sure everything is resolved quickly and keeps you updated throughout the process.
Excellent customer service like this makes all the difference, and it’s one of the reasons I’ll happily continue shopping with Thrivin Gym Wear. Thank you, Joanna, for all your help!
The absolut worse customer service
The absolut worse customer service. I have returned 2 products in the amount of $66 and I’m getting back $28 after I was told I’ll get the full amount back. Product was not used. Now they’re not returning my emails. The worst

Reply from Thrivin Gymwear
They are so helpful and friendly and…
They are so helpful and friendly and very quick to respond to emails!
Amazing Customer Service
I had some issues with my order, but Lorence in customer service was super helpful and found a solution quickly.
Order you correct size!! No sizing down or up!!
I originally ordered an extra small thinking I needed it to be tight but I was wrong!! I'm a small so my second time ordering that's exactly what I ordered. When I tell you baby CHEF'S KISS🤌🏾. THRIVIN is taking over my gym collection. I ordered the halter one piece in blue, dark mauve, orchid mauve,black and OMFG I'm in love!! I have nice glutes and these leggings just make them look even more perfect. ShoutOut to the creators. ThankYOU!! These are the BEST leggings I've EVER HAD DO YOU HEAR ME!? I'm officially addicted and THRIVIN will be collecting so much of my money😆
Amazing customer service for helping…
Amazing customer service for helping about my problem!!! I will use your services again 100%!!!
I love Everything about this Brand
I love Everything about this Brand! The colours are Beautiful and the Leggings are the best!
Τhe customer support was excellent
Τhe customer support was excellent. I needed help with sizing and Abby provided me personalised analytical advice according to my measurements and explained me which size fits me and why.
Shorts are very tight on thighs
Ordered 2 pairs of shorts and a pair of flares. All xs, as is all my other gymwear.
The flares are flattering and nice, I have no problems with them.
The shorts however….they are extremely compressive on the thigh area.
I like to have the shorts stop just at the top of my thigh (so not around my mid thigh) and it feels like I have multiple rubber bands on the area.
Now I don’t have the smallest legs (55cm at the widest) but this hasn’t been a bother with any other brands like abyl and prozis.
So if you like to wear your shorts like bicycle shorts, it wouldn’t be a bother I think. (The circumference of the Thrivin Shorts leg holes are around 26cm)
But if you wear them like myself. Maybe size up - but it could end up being loose on the waist.
Great leggings
My leggings arrived stained and I was disappointed but Jean sorted me out with a discount code and a gift card to replace them. Other than the stain the quality of leggings are amazing and make your body look so good
STAY FAR AWAY
STAY FAR AWAY
Ordered in July a running suit, arrived, average quality, nothing compared to Halara, that’s cheaper with better service and better quality and much bigger product array. Ordered a second one, never arrived. Dispatcher gave them proof of delivery but if they’ve delivered it it must have been dropped somewhere else not here! Opened a query with Thrivin and obtained a request to open a ticket directly with the dispatcher. Guess what, HRdeliver.com is reachable only via AI chat box who’s not giving you any information, any ticket number of your query/complain. This is called fraud in my country! Stay far.
They even tried to scam me the travel insurance costs after the parcels were supposed to be received. I’ve blocked them on Amex system and filed a report on postal police website so that they’re listed as scammers in my country.
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