Thrivin Gymwear Reviews 

Lorence was absolutely incredible. She was so kind and helpful and proceeded to help me right away with what I needed due to a small accident with my workout set! The best customer service I ever experienced!!!!!

Nina was very helpful for me

Though my first experience with Thrivin was not successful, as there were difficulties with delivery and I didn’t receive my parcel in the end, I had a great experience with the Support Team.

In particular, Joanna, went above and beyond to keep me updated and even to get me a refund, which was thoroughly appreciated! She was very polite and positive. Thank you, Joanna!

even though there was some confusion with the tracking of my package!! I absolutely love my leggings.. they are so flattering

First of all, I love Thrivin & their good quality gym wear. But their service!! Amazing.

This time I had a little inconvenience with one of the leggings I ordered. There was a loose thread and they ended up breaking. I sent them an email and quickly a girl named Nina helped me after I sent a few pictures of the product and size. She made sure that I ofc got my pants back in same size and colour and then she even added some extra % for the inconvenience.

Always a great experience when I shop at thrivin!🩷

I absolutely loved the products, literally. The colors were exactly the same as shown on the website. They are also completely squat-proof, so if you have any concerns about that, don’t worry. I was worried about it before ordering as well, but they are definitely squat-proof. The fabrics are incredibly high quality.

Before ordering, I had read the reviews, so I was worried that the items might be too small. However, I am 178 cm tall and weigh 68 kg, and size M fits me perfectly. I normally wear a smaller size, but I ordered one size up.

The products took 2 weeks to arrive. To be honest, I had read the reviews beforehand, so I was expecting this delivery time, and it wasn’t a problem for me. However, you should place your order knowing that the delivery may take this long.

This is my first time purchasing from their website, and even though I haven't received my order yet since it was placed less than 48 hours ago, I feel I have to leave a positive review for their customer service.

I accidentally ordered the wrong model, so I immediately contacted them to ask if it was possible to change the item, as my order hadn't been processed yet (it was Sunday). Lorence was incredibly kind and helpful, doing everything possible to accommodate my request. After speaking with the relevant department, he managed to change my order at the very last minute. He was absolutely amazing!

I truly hope that, once my order arrives, the product quality will be just as satisfying as the outstanding customer service Lorence provided.

I had accidentally ordered two of the same item. Zandy diligently helped update my order that was about to ship and refund my account for the accidental item! Will be ordering again.

Hi, I would like to provide some feedback to Thrivin. I happened to receive a defective product, so I immediately sent an email about it. I received a really quick and excellent response, and there were no issues at all. They were eager to rectify the situation right away and offered sincere apologies. I greatly appreciate the company's approach; the defective product didn't bother me, as mistakes can happen to anyone. I was assisted by a representative named Lorence, and I appreciate the work he did to get everything sorted out. Now I’m waiting for my gift card and hope everything continues to go smoothly! Best regards, Aino

Today I wore the tshirt and the leggings they are amazing I am definitely going to re-order again soon !

I've made numerous orders from Thrivin and not once was i disappointed. They do what they promise,the quality is great, many colors to choose from, what i would ask kindly is that they should add more pastel and neutrals for the shorts.
Josie also helped me tons with my order, so fast,so kind and helpful,resolved my issue in minutes amazing person really and great company with respect to their supporters💖

Great customer service! They responded quickly, were friendly, and handled my issue professionally. Even though my leggings developed a defect, they offered a fair solution and made the process easy. I really appreciate their support and will definitely keep shopping with Thrivin.

My order was marked as delivered but I never actually received it. It was a stressful situation at first, and getting it sorted out took some back and forth with support.

That said, once my case reached the right person on their team (thank you, Karen!), they handled it really well - they reviewed everything carefully and sent me a replacement without any hassle. I really appreciate that they took the issue seriously and made sure I ended up satisfied.

Would recommend Thrivin, especially for how they stepped up when something went wrong.

The team quickly offered me two options: wait for the item to be restocked or choose a different one. I decided to replace it with another item that was more expensive, but to my surprise, they didn’t charge me the price difference. I truly appreciated their generosity and willingness to make things right.

The only suggestion I have is to improve communication. It would have been even better if I had been informed right away that the item was out of stock instead of having to contact customer support myself. That would have saved me time and unnecessary waiting.

Overall, I’m extremely happy with how everything was resolved. The outstanding customer service made a great impression on me, and I’ll definitely continue ordering from them. They make my favorite gym wear, and this experience has only made me appreciate the brand even more.

Special thanks to RENEE ✨

In the start it said delivered, but it was still not sent from China. But when it finally arrived, it’s super. This was for my daughter, and she is very satisfied.

⭐☆☆☆☆ (1 Star)

I really wanted to love Thrivin, but after multiple issues, I can’t recommend them.

My first disappointment was the shipping. It took much longer than I expected, which was frustrating from the start.

Then I had two separate pairs of bottoms fail in the exact same place…the inseam/inner thigh area. One was a pair of pants, and the other was a pair of shorts. In both cases, I had sized up, and both developed rips after the very first wear. For activewear, that’s incredibly disappointing.

Unfortunately, because of the lengthy shipping time and the company’s return window, I was told there was essentially nothing they could do since the items were outside their return period. Even though the issue was a clear product failure after one use, the focus was placed on the policy rather than the quality of the product.

To make matters worse, customer service later promised me a $20 off coupon as a goodwill gesture. I never received it.

At this point, it’s not even about the money. It’s about a pattern of poor follow-through. Between the slow shipping, two products failing after a single wear, being unable to receive a replacement because of the return window, and then not even receiving the promised coupon, I left feeling like customer satisfaction wasn’t a priority.

I don’t enjoy leaving negative reviews, but I believe people deserve to know about my experience before spending their money.

Super calitate. Ai recimand!

**Disappointing experience, eventually resolved**

I originally left a very negative review after purchasing leggings from Thrivin based on the sizing information provided on their website. Unfortunately, the leggings I received did not correspond to the measurements in their size guide.

When I contacted Thrivin, I was initially directed towards their standard returns process, which meant I had to pay €27 to return an item that I believed did not match the sizing information provided by the company.

I subsequently raised the issue of the return cost and had a number of emails back and forth with Thrivin. Initially, they offered 50% of the return shipping cost as a gift card, which I felt was an unsatisfactory response. After further correspondence, however, Thrivin eventually agreed to refund the full €27 return shipping cost.

I appreciate that they ultimately resolved the issue and refunded the money, and I think it is only fair to acknowledge that.

That said, the resolution took considerably more effort than I feel it should have. Had the return shipping cost been refunded when I first raised the issue, this would have been a much more positive experience.

So while I’m pleased that Thrivin ultimately did the right thing, the experience was unnecessarily frustrating.

I'm really happy with my order from Thrivin! Everything arrived quickly, and the quality is great. One pair of leggings unfortunately ripped when I first tried them on, but Thrivin team (Lorence) was super helpful and handled everything really quickly and professionally. The whole process was easy, and I really appreciate the great customer service. I'll definitely be ordering from Thrivin again!

They where super fast with the reply and changed my order with no hassles makes me definitely want to come back and shop with you’s