Threshers Reviews 

3,087
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery service, noting that fragile items arrive securely, perfectly packaged, and ready for gifting. People also mention that browsing the website is straightforward, making the entire purchasing process smooth, affordable, and incredibly convenient. Some reviewers were not happy with the customer service, mentioning frustrating delivery delays and completely missing orders. Consumers also noted significant difficulties in reaching support teams, stating that communication channels were unresponsive when attempting to resolve problems or secure refunds. Others experienced receiving damaged goods or incorrect products, making the return process particularly troublesome.

What people talk about most

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with many customers praising the incredibly fast... See more

Order

People report ambiguous experiences with order processes, as some customers praised quick delivery and easy... See more

Product

Customers consistently note ambiguous experiences with product, as some reviewers praise the great condition... See more

Service

Customers had great satisfaction with service, frequently highlighting brilliant and quick assistance.... See more

Customer service

Users describe negative interactions with customer service, noting that advertised phone numbers are... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Delivery chap was great English Garden Anon nearly spot on for non alcoholic Pimm's but id is ridiculous

Rated 5 out of 5 stars

Found a bottle of Bells Whiskey that’s no longer in production. Reasonably priced, arrived quickly and in great condition, it made a superb gift. Very happy with the overall transaction. No complaints... See more

Company replied

Rated 5 out of 5 stars

I ordered a advent gin calendar, first time I ordered it, things went well. But I wasn't sure I could afford it so I stopped the transaction. So when I tried to reorder it I made a mistake and did... See more

Company replied

Rated 5 out of 5 stars

My order arrived very quickly and the packaging is great! All the items I purchased were excellent value and I would not hesitate to buy from Threshers online in the future.


Company details

  1. Alcohol Store
  2. also in
  3. Beer Store
  4. Beverage Distributor
  5. Liquor Store
  6. Wine Store

Written by the company

Threshers is an online drinks store for all of your alcohol needs. We know alcohol and on our site you will find a wide range to choose from.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(3,087)

56 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service good price thanks

Excellent service good price thanks

27 December 2025
Threshers logo

Reply from Threshers

Dear Derek,

Thank you for your review.

Your feedback is very helpful as we continue to explore ways to improve our service.

We're delighted to hear that you were pleased with your purchase! We hope to serve you again soon.

Kindest Regards,

Threshers

Rated 5 out of 5 stars

Speedy delivery

Speedy delivery, well packed, quality drink!

27 December 2025
Threshers logo

Reply from Threshers

Dear Loren,

Thank you for your review.

Your feedback is very helpful as we continue to explore ways to improve our service.

We're delighted to hear that you were pleased with your purchase! We hope to serve you again soon.

Kindest Regards,

Threshers

Rated 1 out of 5 stars

Dear ceo of threshers Palminder Singh…

Dear ceo of threshers Palminder Singh please could you refund my money that has been stolen from your company ive emailed your company over 5 times and had no response and you're phone number does not exist I will keep writing these reviews until you return my stolen money remember God watches everyone God bless you 🙏🏼

3 January 2026
Unprompted review
Rated 5 out of 5 stars

Good value against supermarket prices…

Good value against supermarket prices and fast delivery.

27 December 2025
Threshers logo

Reply from Threshers

Dear Colin,

Thank you for your review.

Your feedback is very helpful as we continue to explore ways to improve our service.

We're delighted to hear that you were pleased with your purchase! We hope to serve you again soon.

Kindest Regards,

Threshers

Rated 5 out of 5 stars

Very easy to order.

Very easy to order.
Very good value.
Delivery was very quick.
And well packaged. Thank you.

27 December 2025
Threshers logo

Reply from Threshers

Dear Margaret,

Thank you for your review.

Your feedback is very helpful as we continue to explore ways to improve our service.

We're delighted to hear that you were pleased with your purchase! We hope to serve you again soon.

Kindest Regards,

Threshers

Rated 1 out of 5 stars

Awful company with NO customer service

Ordered a gift from Threshers weeks ago, and it still hasn't arrived. I have emailed multiple times and they never respond. None of their phone numbers work.

They have simply stolen my money. Avoid this company as if you have issues you will have no way of resolving them.

17 December 2025
Unprompted review
Rated 5 out of 5 stars

Found a bottle of Bells Whiskey that’s…

Found a bottle of Bells Whiskey that’s no longer in production. Reasonably priced, arrived quickly and in great condition, it made a superb gift. Very happy with the overall transaction. No complaints from me!

16 December 2025
Unprompted review
Threshers logo

Reply from Threshers

Dear Zoe,

Thank you for your review.

Your feedback is very helpful as we continue to explore ways to improve our service.

We're delighted to hear that you were pleased with your purchase! We hope to serve you again soon.

Kindest Regards,

Threshers

Rated 1 out of 5 stars

No delivery, no resolution

Placed an order on 6th December for next day delivery but stillnhavent received it. Contacted Threshers several times to be told the order was delivered on the 12th, which is completely untrue. Threshers will not answer my emails and offer no other way to contact them. Eventually gave up trying to get answers on the 22nd and got Paypal to resolve the issue and force a refund from Threshers. Terroble customer service I'm afraid

16 December 2025
Unprompted review
Rated 5 out of 5 stars

Ordered a gin advent calendar for a friend.

I ordered a advent gin calendar, first time I ordered it, things went well.
But I wasn't sure I could afford it so I stopped the transaction.
So when I tried to reorder it I made a mistake and didn't realise till I got the confirmation email. So I emailed the straight away and they changed the address for me. The person we purchased it for is very happy with it.

24 November 2025
Threshers logo

Reply from Threshers

Dear Jill,

Thank you for your review.

Your feedback is very helpful as we continue to explore ways to improve our service.

We're delighted to hear that you were pleased with your purchase! We hope to serve you again soon.

Kindest Regards,

Threshers

Rated 5 out of 5 stars

Excellent service

Excellent service, on time, and well informed

24 November 2025
Threshers logo

Reply from Threshers

Dear Jan,

Thank you for your review.

Your feedback is very helpful as we continue to explore ways to improve our service.

We're delighted to hear that you were pleased with your purchase! We hope to serve you again soon.

Kindest Regards,

Threshers

Rated 1 out of 5 stars

I bought 5 bottles with screw caps and…

I bought 5 bottles with screw caps and not ONE of them I’m able to open. When I turn the top the whole cap moves and won’t twist off. Gutted as this is NOT the first time this has happened when buying off Threshers website. I am waiting for customer service to email me back 😞

26 November 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service - fast and efficent.

22 October 2024
Threshers logo

Reply from Threshers

Dear Mark,

Thank you for your review.

Your feedback is very helpful as we continue to explore ways to improve our service.

We're delighted to hear that you were pleased with your purchase! We hope to serve you again soon.

Kindest Regards,

Threshers

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service

24 September 2025
Threshers logo

Reply from Threshers

Dear Janice,

Thank you for your review.

Your feedback is very helpful as we continue to explore ways to improve our service.

We're delighted to hear that you were pleased with your purchase! We hope to serve you again soon.

Kindest Regards,

Threshers

Rated 5 out of 5 stars

Fast delivery

Fast delivery, well packaged as they are bottles.

24 September 2025
Threshers logo

Reply from Threshers

Dear John,

Thank you for your review.

Your feedback is very helpful as we continue to explore ways to improve our service.

We're delighted to hear that you were pleased with your purchase! We hope to serve you again soon.

Kindest Regards,

Threshers

Rated 5 out of 5 stars

Wonderfull

The website and the info untill delivery were spot on.

24 September 2025
Threshers logo

Reply from Threshers

Dear Customer,

Thank you for your review.

Your feedback is very helpful as we continue to explore ways to improve our service.

We're delighted to hear that you were pleased with your purchase! We hope to serve you again soon.

Kindest Regards,

Threshers

Rated 1 out of 5 stars

Ordered a bottle of whisky

Ordered a bottle of whisky, got the code to go pick up , only for post office to tell me it’s not there. Contacted threshers who told me to go back and double check. We did! Contacted them again to be told it’s out of stock and they’ll contact dpd. I explained it’s for a birthday this weekend , an they basically said they’ll keep in touch an let me know. I told them this wasn’t acceptable and wanted a refund, not heard anything since from them. Not happy at all a certainly wouldn’t recommend using them , I certainly won’t again.

16 September 2025
Unprompted review
Rated 5 out of 5 stars

Good prices

Good prices, quick delivery!

26 August 2025
Threshers logo

Reply from Threshers

Dear Paula,

Thank you for your review.

Your feedback is very helpful as we continue to explore ways to improve our service.

We're delighted to hear that you were pleased with your purchase! We hope to serve you again soon.

Kindest Regards,

Threshers

Rated 1 out of 5 stars

Item not as described in picture

Item not as described in picture. Was supposed to come with a presentation box. As has been previously stated on other reviews they don't take responsibility when something goes wrong. It's a lump it or like it attitude.

22 August 2025
Unprompted review
Rated 5 out of 5 stars

Great prices and great service

Website is so easy to use and easy to find all products, everything is so well packaged nothing can get broken, I’m so pleased with them as every step of the way they email or text me to let me know what’s happening next, thank you

22 April 2025
Threshers logo

Reply from Threshers

Dear Mary,

Thank you for your review.

Your feedback is very helpful as we continue to explore ways to improve our service.

We're delighted to hear that you were pleased with your purchase! We hope to serve you again soon.

Kindest Regards,

Threshers

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