The personalised gift box containing wine x 2 was lovely and dispatched to courier very quickly. Only issue was DPD changing date without much notice. Not leaving with neighbour. Then reverted back t... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I purchased a personalised Aperol Spritz Hamper for a friend’s 50th after receiving one as a gift myself. Absolutely stunning product with amazing service from the SpiritSmith sisters. All of t... See more
I’ve bought gifts from SpiritSmith for both friends and clients, and every single time they’ve been absolutely perfect. Each one was completely tailored to my vision, and they nailed it every ti... See more
Company replied
Lovely gift, I ordered a personalised box with gin I did actually change the order from original order and staff were very accommodating in helping me go through options. Unfortunately when the gift... See more
Company details
Written by the company
Searching for something special? Look no further. Our beautiful personalised hampers & curated gift sets are the perfect gift for anyone in your life – including you! Whether you’re looking for a personalised gin gift set for her, filled with delights and the finest small batch bottle of gin, or a whiskey gift set for him, containing everything he will need to make that glass of whiskey in the evening just perfect, we have something for every possible person and for any occasion. We all have our favourite tipples and our favourite places to drink them. We enjoy them not just for the taste, but how they look and feel and because they provide an ambience, or social setting that makes us feel that ‘this is our place’ and we feel welcome. SpiritSmith aims to bring a gift to our customers and their loved ones which brings a bit of that ambience and social atmosphere home. As a busy family run business, we know the importance of having a network of great people around us, providing support, love and friendship. Lets be honest, as family life doesn’t always give us the chance to get out to our favourite places as much as we might like, more and more we are inviting our network of people to enjoy a drink with us at home. and here arrived SpiritSmith! Make them feel truly special today and gift them something personal. Send your message with a bottle…
Contact info
16 Deardengate, BB4 5QJ, Haslingden, United Kingdom
- +44 (0)333 090 8769
- joanna@spiritsmith.co.uk
- spiritsmith.co.uk
4.8
Excellent
222 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great gift
Great gift fir. 50th Birthday was kept informed on delivery and when it arrived great service
10 June 2026
Overpriced for what the contents is
Overpriced for what the contents is
Although speedily delivered
8 June 2026
Quick delivery and well protected
Quick delivery and well protected. Very happy with my purchase ☺️
1 June 2026
Perfect
“I ordered a personalised gift box from Spiritsmith and it exceeded expectations. It was beautifully presented, and the delivery was prompt—an excellent gifting experience overall.”
5 June 2026
Lovely gift
Lovely gift, I ordered a personalised box with gin I did actually change the order from original order and staff were very accommodating in helping me go through options.
Unfortunately when the gift arrive the box had been damaged but a replaced was sent straight out and o received the next day wasn’t expecting it so quickly.
Great service lovely product thank you
11 May 2026
Excellent corporate gift
Had a branded drinks hamper made to donate for a raffle. Communication was great, arrived quickly in post and looks fab! Will use again
8 May 2026
Fantastic product
Fantastic product, well presented made a perfect gift. Delivered early too!
27 April 2026
A great gift
A great gift! It was delivered quickly, came well packaged and the recipient loved it.
24 March 2026
The personalised gift box containing…
The personalised gift box containing wine x 2 was lovely and dispatched to courier very quickly. Only issue was DPD changing date without much notice. Not leaving with neighbour. Then reverted back to original date. Waited in and then didn’t knock. Saw Courier round the back looking for somewhere to leave parcel. I would say change your courier.
2 April 2026
The order was shorted by 1 pair of…
The order was shorted by 1 pair of socks. I’ve emailed customer service and hope to have it remedied shortly
13 March 2026
Excellent options and efficient service…
Excellent options and efficient service and delivery was kept updated throughout the whole process
9 February 2026
I wouldn’t hesitate to recommend SpiritSmith
This is the second time we’ve used SpiritSmith for our Christmas hampers, and once again they’ve been fantastic. They handle the entire customer journey and delivery seamlessly, which has saved me so much time and caused zero issues. Pippa is absolutely lovely to work with and makes the whole process effortless. I wouldn’t hesitate to recommend SpiritSmith to anyone looking for a reliable, high-quality service.
1 December 2025
Unprompted review
Reply from SpiritSmith - Personalised Gifts
Thank you so much Danielle. It is our pleasure to work with you guys. Thanks for your ongoing support and for appreciated our work. This review has made our week 😍
Very good value for money
Very good value for money, excellent customer relations, packaging great and arrived when they said it would
12 November 2025
Amazing service
Amazing service, gorgeous xmas gifts and also really quick delivery. I even spelt something wrong and they enailed me to check which i waa so grateful for!
Highly recommend!!!
6 November 2025
Another perfect purchase from this…
Another perfect purchase from this company which I'm so glad to have found as I find the right alcoholic gifts that are packaged beautifully always! Pippa & Joanna are extremely friendly with great customer service skills absolutely top notch so best wishes from a delighted customer who will continue to shop here 100%😁
3 November 2025
Unprompted review
Parcel came in lovely wicker basket, well packed and arrived within a matter of days after order
Parcel came in lovely Wicker
23 October 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.