Although I did not purchase from the site, I had a pleasant experience with the customer service. They done their best to get me the best deal possible and answered all of my questions. I found th... See more
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I was looking for an electric scooter for my partner but didn’t know much about them. The guys at Three Pin Power were very patient and helpful in narrowing down what I needed. They went above and bey... See more
Lovely machine, only a slight problem with the cable management, but this was only a small problem easily solved. Overall, a great machine albeit a bit frightening on my first sortie!!
Excellent communication throughout the whole process from start to finish. The product was a fantastic price already, and a further discount was added. Really pleased with my e-bike (Eleglide T1 Step-... See more
Company details
Written by the company
Three Pin Power is a specialist online retailer in electric bikes and electric scooters. We are here to make sustainable living more accessible, to allow our customers to be kinder to themselves, as well as the planet. Get in touch with us today & we will talk through your wants & needs to allow you to choose the electric ride which is right for you. For every sale we make, we plant a tree to offset our carbon footprint.
Contact info
71 - 75 Shelton Street, WC2H 9JQ, London, United Kingdom
- 03330905591
- info@threepinpower.com
- threepinpower.com
Great service with rapid delivery!
Excellence in Customer Service
Excellent communication throughout the whole process from start to finish. The product was a fantastic price already, and a further discount was added. Really pleased with my e-bike (Eleglide T1 Step-Thru). After-sales support was also excellent, prompt yet not intrusive. If I can talk my wife into having an e-bike, I would definitely buy it from Three-Pin Power.
Lovely machine
Lovely machine, only a slight problem with the cable management, but this was only a small problem easily solved. Overall, a great machine albeit a bit frightening on my first sortie!!
Very efficient delivery
Very efficient delivery, easy to build, so far appears to be fantastic value for money
Couldn’t fault a thing
Couldn’t fault a thing - from order to delivery to on the road. A fantastic bike!!
I would certainly recommend Three Pin…
I would certainly recommend Three Pin Power.They said it would be in my hands by the 12th and it was.Also tracking was spot on and the Eglide mountain Bike was well packaged no complaints whatsoever well done guys
Great service
Fast service and delivery
Superb from start to finish.
Great customer service, excellent product at a very good price and delivered super fast... What else could you ask for.
10 / 10 👏👏👏👏
Bike good for the money but the…
Bike good for the money but the aftercare is 100%and Customer service Excellent thanxs agin
Three pin power
I ordered an eleglide t1 stepthru on line. The ordering was easy and the communication from the company was great. Delivery was within a week and the delivery company let me track the package and were very professional throughout.
The bike is excellent quality and very easy to assemble.
I have breathing difficulties but like to keep active and this bike is the answer.
Altogether 5 star service, many thanks
Very pleased with my purchase I'm 70…
Very pleased with my purchase I'm 70 years old and didn't have any trouble with the build. the bike runs well after minor adjustments. The chap who delivered was chirpy. And pleasant. Delivery was speedy 5star
Great bike and excellent customer…
Great bike and excellent customer service when I needed help fitting a part.
Fast deliveryFast delivery, easy tracking . The bike is amazing .
Ordered an electric bike , had been sceptical at first with this being on line , the price was very good. I'm blown away with the bike.
Very pleased with my Hygge e-bike…
Very pleased with my Hygge e-bike purchase from Three Pin Power. Received a generous discount for my first purchase, free delivery, as well as a tree planted for conservation. Received my bike within a few days of ordering and was tracked for peace of mind.
The e-bike works well and hills are not a problem. It is heavier than I would have liked though, so I'd better make sure there's a spare pair of muscles around for when I load it into the car boot. And the saddle is rather hard.
Other than that, happy days. Can't wait to take the bike on holiday with me and explore the Cornish coast.
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