Although I did not purchase from the site, I had a pleasant experience with the customer service. They done their best to get me the best deal possible and answered all of my questions. I found th... See more
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I was looking for an electric scooter for my partner but didn’t know much about them. The guys at Three Pin Power were very patient and helpful in narrowing down what I needed. They went above and bey... See more
Lovely machine, only a slight problem with the cable management, but this was only a small problem easily solved. Overall, a great machine albeit a bit frightening on my first sortie!!
Excellent communication throughout the whole process from start to finish. The product was a fantastic price already, and a further discount was added. Really pleased with my e-bike (Eleglide T1 Step-... See more
Company details
Written by the company
Three Pin Power is a specialist online retailer in electric bikes and electric scooters. We are here to make sustainable living more accessible, to allow our customers to be kinder to themselves, as well as the planet. Get in touch with us today & we will talk through your wants & needs to allow you to choose the electric ride which is right for you. For every sale we make, we plant a tree to offset our carbon footprint.
Contact info
71 - 75 Shelton Street, WC2H 9JQ, London, United Kingdom
- 03330905591
- info@threepinpower.com
- threepinpower.com
Very good customer service experience. 👍
Although I did not purchase from the site, I had a pleasant experience with the customer service. They done their best to get me the best deal possible and answered all of my questions.
I found the same item on ex-display elsewhere, which is why I didn't purchase from Three Pin Power.
Excellent Customer Service
I was looking for an electric scooter for my partner but didn’t know much about them. The guys at Three Pin Power were very patient and helpful in narrowing down what I needed. They went above and beyond for me sending links to scooter reviews and summarising the pros and cons of each one. I would definitely use them again and would highly recommend.
Great service
Great service, communication, bikes are fantastic and speedy delivery. Highly recommend
Ordered the M2 bike
Ordered the M2 bike, Gentlemen rang to conform order and was delivered on the day and on time. Slight problem with front derailleur but they sent me a video to help sort it. As I write the hole experience from buying to riding been a pleasure. Excellent company dont change anything.
Good value for money
Easy to place order. Bike received exactly as promised and on time. Kept informed all the way and easy to put together with full instructions, although I have to admit my son did most of the work.
This is my second e-bike and only replaced my first because I needed a step through. I am really pleased with my purchase as it means I can keep cycling and the quality of the bike in my opinion is excellent value for money.
Excellent Customer Service
The customer service is prompt and extremely honest and helpful. Delivery dates are accurate and products as described online.
Great customer service
Great customer service, great communication 😁
The courier messed up with my delivery,
Three pin power were in touch with the courier and myself every day until the delivery issue was solved.
Would highly recommend
Good service speedy delivery only…
Good service speedy delivery only problem was the brake’s were very spongy had to take it to local bike shop to do the brakes.
Telephone Three Pin Power Questions
Telephone Three Pin Power with a couple of queeries before I ordered the bikes. All questions answered.
Very efficient
Very efficient and website very intuitive, received 10% discount as purchasing 2 bikes which was very welcome!
Great service bike was fantastic…
Great service bike was fantastic quality. Highly recommended.
Great communication
Easy order process.Delivery company were very good,plenty of communication and called before delivery.This was the second bike I have ordered from 3 pin and the whole process has been consistent with both.
Excellent first e-bike (Eleglide T1)
Excellent first e-bike (Eleglide T1), very well packaged, with clear instructions for construction, clear communication throughout and delivered promptly. Highly recommended.
Just a great bike to ride
Just a great bike to ride. As a first timer to ebikes and not ridden a bike for 20+ years it was so easy to put it all together and get out there riding using assistance when required. I will perhaps need to spend a bit of time getting to know exactly what the bike is capable of.
The delivery was on time with good…
The delivery was on time with good communication from both Three Pin Power and the delivery company. The bike was well protected with ample packaging.
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