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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the speed and efficiency of order processing and delivery. Many people appreciate the competitive pricing and the high quality of the products received. The careful and beautiful packaging of orders, often including a thoughtful free gift, is frequently mentioned as a delightful bonus. Consumers also noted the extensive range of products available, making it easy to find everything they need. The overall consensus is that this company provides an outstanding and reliable shopping experience, with many expressing their intention to continue ordering from them.

What people talk about most

Product

Customers had positive experiences with product, consistently praising the excellent quality and extensive... See more

Delivery service

Customers consistently note positive experiences with delivery service. Reviewers frequently praise the speed... See more

Order

People report positive experiences with order. Customers consistently praise the quick dispatch and delivery... See more

Service

Users describe positive interactions with service. Customers consistently praise the excellent and fantastic... See more

Price

Clients share positive opinions on price, consistently highlighting competitive and reasonable pricing. Many... See more

Based on these reviews

Rated 5 out of 5 stars

First class experience. Clare is very approachable for any queries about all things cross stitch related. My order came through very quickly and well package. The added personal touch is really lovely... See more

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Rated 5 out of 5 stars

Website is super easy to use and tells you up to date and clear stock levels and such amazing prices. My order came 2 days after ordering which really shocked me (in a good way) as I’ve waited weeks f... See more

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Rated 5 out of 5 stars

The speed and of the service and delivery is excellent. Easier than going to the shops. Each skein of threads arrives looking beautiful in the wrapped package and Claire always adds a little freebie s... See more

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Rated 5 out of 5 stars

Absolutely first class service from ordering to delivery. Clare is very good at communicating with you and great for advice. She includes a wee free gift with every order. Best place for cross stitche... See more

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Rated 5 out of 5 stars

Threads4u provide an outstanding service. The customer service is second to none. The price point is extremely competitive with original DMC and many other fancy floss products available. The stock is... See more

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Rated 5 out of 5 stars

Just recently discovered threads 4u and I’m absolutely delighted I did! The best value, customer service and speedy dispatch - who doesn’t want all those? Especially fantastic as they still ship to No... See more

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Rated 5 out of 5 stars

Wonderful company and owner! She’s so involved and always there if you need help, prices and shipping are fantastic. Refuse to shop anywhere else for my threads. There’s also a Facebook group you can... See more

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Rated 5 out of 5 stars

This is my third time ordering. The threads are superb quality and excellent value. Delivery is very quick. The orders are always packaged beautifully and there has been a small free gift with each or... See more

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Rated 5 out of 5 stars

My husband and myself have made various orders, and every single order has been dispatched and delivered on time, carefully packaged and the free gift is a fabulous way to thank your customers. Keep u... See more

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Rated 5 out of 5 stars

The customer service from Threads4U is superb, responsive and quick where nothing is too much trouble for Clare. The range is extensive, well priced and quickly dispatched in beautiful packaging it's... See more

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Rated 5 out of 5 stars

Absolutely incredible service from Claire. Orders are always sent promptly, well packaged with a card and usually a little extra. Nothing is too much trouble or impossible. Thank you 😊

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Rated 5 out of 5 stars

Highly recommend When I put my 1st order in I ordered the wrong colour by mistake I contacted the company to explain the mistake I made and asked if she would change my order to the colour I need... See more

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Rated 5 out of 5 stars

I have ordered a few times now and found they are speedy, have great pricing and have wonderful customer service. Orders always arrive beautifully package. I shall never buy from anywhere else now!

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Rated 5 out of 5 stars

5 star customer service, I messed up my order, messaged Clare and she sorted it all out for me. Excellent prices as well as fast delivery and it's exciting to receive a free gift. I don't order very m... See more

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Rated 5 out of 5 stars

Clare is awesome, always sends orders out 48 hour tracked, and I always get what I've ordered, always packed with great care. Clare also has some fabulous helpers 😊 Also very reasonably priced.

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Rated 5 out of 5 stars

Wonderful small owned business. Very quick dispatch and excellent selection of threads, fabrics, needles and other accessories. Keep up the great work Clare ❤️

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Rated 5 out of 5 stars

As a new cross stitcher I struggled to find where to buy my supplies from, Threads 4 u changed this all massively. I was able to input all the codes from my pattern with ease and order all at once. Th... See more

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Rated 5 out of 5 stars

Clare is absolutely wonderful to deal with. Prices are the best, super fast from ordering to arriving and beautiful packed. Plus there is a lovely free gift surprise. Best place in UK to buy threads... See more

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Rated 5 out of 5 stars

I got everything I ordered, and I love the free gift that Clare gives. The customer service is excellent, and Clare is very helpful if you need a hand. Lovely threads at a cheaper price, would def... See more

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Rated 5 out of 5 stars

Supporting small business I will order again and again from Threads4u simply because the owner is very friendly, quick to resolve any queries or issues, delivery is always prompt and so beautifully p... See more

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Rated 5 out of 5 stars

I've ordered my threads for Threads4U many times now and always have an excellent experience. Very friendly and personal service, fast arrival and always correct. Always my go to now!

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Rated 5 out of 5 stars

Absolutely the best company to deal with. Orders are dispatched quickly and arrive beautifully packaged with the added bonus of a small thank you gift. Super helpful and nothing is a problem.

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Rated 5 out of 5 stars

Excellent service. Genuine DMC threads at such a great price. I received both my recent orders within a couple of days and included a free gift too. Threads4u is now my go-to shop for cross stitch sup... See more

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Rated 5 out of 5 stars

I placed an order over the bank holiday weekend. It arrived beautifully wrapped on thursday morning. Exactly as described and complete with a useful free gift.

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Rated 5 out of 5 stars

Thank you so much for such brilliant service; a fast delivery, beautifully packaged threads and excellent value for money. Would highly recommend Threads4U and will definitely make a future purchase!... See more

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Rated 5 out of 5 stars

Amazing Customer Service! Answered my phone call on a Sunday (Sunday!) and solved my thread problem😊 Fantastic variety of threads. Excellent prices too.

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Rated 5 out of 5 stars

Ordered a lot of DMC Threads, came well packaged, easily came through the letter box. Excellent service, will order again to complete all colours.

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Rated 5 out of 5 stars

Excellent service ordered Thursday evening goods arrived by Monday morning via Royal Mail. All neatly packed and a lovely free gift.

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Rated 5 out of 5 stars

Such a fantastic company. The service is top notch and always with such quick delivery. The threads are great quality and so well priced. Meaning I've been able to branch out and not rely on a kit to... See more

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Rated 5 out of 5 stars

The most amazing service from Clare. Excellent quality goods and very competitive prices. I would never go anywhere else for my threads and fabric needs.

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Rated 5 out of 5 stars

Ordered threads and was extremely happy with the price and extremely quick and efficient service. Will definitely be ordering again. Didn’t need to contact customer services on this occasion.

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Rated 5 out of 5 stars

Arrived very promptly even after a bank holiday. Beautifully wrapped with a nice free gift. Product of excellent quality and as described.

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Rated 5 out of 5 stars

I have ordered from this site a few times and I can't fault them. Easy to order, quick dispatch times, packaging neat and secure. If I must nitpick, the website takes a while to scroll down to ge... See more

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Rated 5 out of 5 stars

Website easy to use. All colours of threads in stock. Order processed and despatched quickly, well packaged. Would definitely recommend.

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Rated 5 out of 5 stars

Great selection, great prices and great customer service. Couldn't ask for anything more and why I get all my stitching supplies from Threads4U.

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Rated 5 out of 5 stars

Really quick delivery and amazing stock for all your sewing needs! Will 100% be ordering my threads from here in the future for my next projects!

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Rated 5 out of 5 stars

Threads for you is an amazing little site, Clare is always on hand to give her expert advice. Orders are despatched quickly and ive received a free gift each time Thank you Clare

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Rated 5 out of 5 stars

First time using this Seller and it won’t be the last ! Arrived within a few days and beautifully packaged. Thank you for a great purchase. Highly recommend.

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Rated 5 out of 5 stars

Clare is always there to answer any questions you may have. Her service and attention to detail with the packing is 100%. Highly recommend

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Rated 5 out of 5 stars

The threads I needed were available. Easy to order, well packaged and delivered as expected. Would highly recommend. This was a repeat visit for threads. Thank you.

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Rated 5 out of 5 stars

Well packaged and quick delivery. Would definitely shop here again with added bonus prices are great. Very pleased.

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Rated 5 out of 5 stars

Fantastic service as usual. Beautifully packaged parcel with a little free gift. Great prices and nice selection. Delivery really quick. Would definitely recommend for a happy sewing experience.

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Rated 5 out of 5 stars

Always fast delivery - super efficient - great prices - and love the little surprises. Wouldn’t go anywhere else

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Rated 5 out of 5 stars

A great choice of threads, always packaged well & arrive within a few days. Will definitely buy from here again

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Rated 5 out of 5 stars

Always very nicely packaged and speedy delivery. I would recommend threads4u to anyone wanting a great experience when buying their cross stitch supplies

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Rated 5 out of 5 stars

Brilliant customer service sourcing DMC threads I needed, delivery was so quick too 😊 would highly recommend this seller.

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Rated 5 out of 5 stars

So glad I found Threads4u. I've had 3 orders delivered so far. Great delivery with great prices. My new favorite place to get my supplies.

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Rated 5 out of 5 stars

This was a small order - but was accepted and dealt with just the same as my larger orders. Nothing is too big - or small - for Clare 👍🪡🪡🪡

Company replied

Rated 5 out of 5 stars

Excellent service from this company-- competitive pricing, good quality, prompt delivery. And the bonus of personal touch from the owner-- beautiful packaging and the "freebies". Thank you, Clare. Gre... See more

Company replied


Company details

  1. Thread Supplier
  2. Embroidery Shop
  3. Fabric Store
  4. Sewing Company
  5. Sewing Shop

Written by the company

Hi I am Clare and the founder of the popular Threads4U Facebook group. This is my new online web shop which I founded in the Summer of 2023 to serve my fabulous community of like-minded stitchers. I want to offer the best value online threads, fabric and other stitchy accessories direct to your door and I very much hope you enjoy what I have to offer. I currently specialise in the gorgeous cross stitch and embroidery threads from DMC, fantastic Zweigart fabric and Sullivans and John James Needles and many more too. I am based in Endmoor, Cumbria and have been a stitcher for many years. I support my community not only through contributions, ideas and some of my own work for inspiration but also by bringing like minded people together across the UK to help each other. I offer the lowest prices for high quality products and ensure that they are delivered direct to your door as affordably as possible. The Threads4U community is growing quickly, already achieving hundreds of members in a short time and I look forward to bringing you a wider range of fantastic stitchy products as things take shape. I really appreciate you visiting my site, taking the time to browse what I offer and encourage you to join our friendly groups online (Facebook and Instagram). Recent new brands now stocked: Weeks Dye Works Classic Colorworks Cottage Garden Threads Nurge Pip and Chip Bohin ......


Contact info

4.9

Excellent

TrustScore 5 out of 5

227 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Great Price

My order was a very competively priced and was delivered very quickly. Highly recommend this company.

24 September 2025
Threads4u logo

Reply from Threads4u

Thank you so much for your kind review. Happy Stitching

Rated 5 out of 5 stars

Super service!

Clare provides an amazing service and is such a pleasure to do business with.
Can't fault Threads4U.

24 September 2025
Threads4u logo

Reply from Threads4u

Thank you so much Marilyn for your kind review, your support and your continued custom. Happy Stitching

Rated 5 out of 5 stars

Amazing as always

Amazing as always. Very thorough and super fast to dispatch your order.

1 September 2025
Threads4u logo

Reply from Threads4u

Thank you Katherine for your custom and your kind review. Happy Stitching

Rated 5 out of 5 stars

DMC Thread Order

Great choice of threads, easy to order, great price and excellent service

1 September 2025
Threads4u logo

Reply from Threads4u

Thanks Karen for your order and your kind review. Happy Stitching

Rated 5 out of 5 stars

Superb threads quality and value

This is my third time ordering. The threads are superb quality and excellent value. Delivery is very quick. The orders are always packaged beautifully and there has been a small free gift with each order, a lovely touch. Customer service is superb. All in all I thoroughly recommend this company

26 August 2025
Threads4u logo

Reply from Threads4u

Tracy - thank you for you custom, support and your kind review. Happy Stitching

Rated 5 out of 5 stars

Great service thank you

Arrived very promptly even after a bank holiday. Beautifully wrapped with a nice free gift. Product of excellent quality and as described.

26 August 2025
Threads4u logo

Reply from Threads4u

Thanks Sarah for your kind review, your order and your support. Happy Stitching

Rated 5 out of 5 stars

Excellent service

Excellent service
Quick delivery
And beautifully packaged

Would highly recommend.

26 August 2025
Threads4u logo

Reply from Threads4u

Thank you so much Becks for your kind review. Happy Stitching

Rated 5 out of 5 stars

Recommend 100%

This is a fabulous business with excellent service, fair prices and great customer service

1 September 2025
Threads4u logo

Reply from Threads4u

Julia, thank you so much for your lovely review, your custom and your support. Happy Stitching

Rated 5 out of 5 stars

Such a fantastic company

Such a fantastic company. The service is top notch and always with such quick delivery. The threads are great quality and so well priced. Meaning I've been able to branch out and not rely on a kit to create my pattern.

29 August 2025
Threads4u logo

Reply from Threads4u

Thank you Leighane for your kind review, your order and your support. Happy Stitching

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, extensive range of quality products and amazing attention to detail
Highly recommend

26 August 2025
Threads4u logo

Reply from Threads4u

Thanks Liz for your kind review, your support and your custom. Happy Stitching

Rated 5 out of 5 stars

Brilliant service

Brilliant service. Order despatch so quickly and beautifully package. First time ordering and will definitely be ordering again.

26 August 2025
Threads4u logo

Reply from Threads4u

Thank you Joanne for your order and your kind review. Happy Stitching

Rated 5 out of 5 stars

Wonderful company and owner

Wonderful company and owner! She’s so involved and always there if you need help, prices and shipping are fantastic. Refuse to shop anywhere else for my threads. There’s also a Facebook group you can be involved in for the site with a fabulous community. Would recommend to any stitcher.

26 August 2025
Threads4u logo

Reply from Threads4u

**blush**

Emma thank you so much for your wonderful review, your custom and your support. Happy Stitching

Rated 5 out of 5 stars

Well packaged and quick delivery

Well packaged and quick delivery. Would definitely shop here again with added bonus prices are great. Very pleased.

26 August 2025
Threads4u logo

Reply from Threads4u

Thank you Mr Dingley for your order and your kind review. Happy Stitching

Rated 5 out of 5 stars

Fabulous

Prompt delivery and great prices

30 December 2024
Threads4u logo

Reply from Threads4u

Em, thank you so much for your kind review. Happy Stitching

Rated 5 out of 5 stars

Excellent service and excellent quality

I placed an order over the bank holiday weekend. It arrived beautifully wrapped on thursday morning. Exactly as described and complete with a useful free gift.

28 August 2025
Unprompted review
Threads4u logo

Reply from Threads4u

Thank you Sarah for your order and kind review. Happy Stitching

Rated 5 out of 5 stars

Fantastic service and price

Fantastic service and price. Exceptional value for money, super fast delivery, beautifully packaged. Extensive lines of threads, fabric, needles and lots of other stitching goodies.

18 August 2025
Unprompted review
Threads4u logo

Reply from Threads4u

Thank you so much Mrs Brown for your kind review, you've summed up exactly what Threads4u aim to be. Happy Stitching

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