Thought Out Reviews 

292
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Excellent artistic product very well made in the US. Love supporting small businesses with quality products over the trash from Am@z💩n. i was moving when i ordered and package was “lost”... See more

Company replied

Rated 4 out of 5 stars

Very good product. The iPhone stand is sturdy and stabilizes iPhones hands free while I work on tasks. Because of the positioning of the iPhone in any direction I choose the viewer isn’t able to see... See more

Company replied

Rated 5 out of 5 stars

The company name is very telling. I'm using the iPhone Tripod Mount - PED5-H and bought a base with it. The tripod mount was easy to adjust to my iPhone 11 Pro with the included hex key. Now my iPho... See more

Company replied

Rated 5 out of 5 stars

I purchased for a relative who recently had a severe stroke. Although he is regaining some mobility, he has limited use of his right side. Being able to mount his iPhone 12 on a stand enables him to... See more

Company replied

Company details

  1. Computer Accessories Store
  2. also in
  3. Cell Phone Accessory Store

Written by the company

Thought Out Company, LLC designs and manufactures premium stands and mounts for iPad, iPhone, and other devices. Founded in 2004 and based in Bluffton, South Carolina, we create practical products with a focus on stability, durable materials, and thoughtful engineering. Our products are crafted in the USA and serve customers at home, at work, and in commercial settings. From a personal desk to a busy checkout counter, our goal is to give your device a dependable place to stand. Our Stabile collection includes the Stabile PRO, Stabile 2.0, and Stabile Simplex steel iPad stands. These stands emphasize solid construction and everyday usability, backed by a 10-year warranty. For businesses, our EnCloz locking iPad enclosures, stands, and mounts support point-of-sale, customer check-in, visitor registration, and kiosk applications. Model-specific options help customers select the right fit for their iPad and installation. We also offer iPhone holders, flexible mounting solutions, and display stands for coins and medallions. Across our collections, we focus on useful designs built for repeated, everyday use. We are a small, owner-operated company with direct knowledge of the products we create. Customers can contact us for help choosing a product, checking device compatibility, or understanding setup and use. Explore our current products, instructions, and support resources at thoughtout.us.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

292 reviews

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4.7

All reviews

(292)

1 review in the last 12 months

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Rated 1 out of 5 stars

Phone stand is really bad

Phone stand is really bad. Very unstable i lkie to return

6 March 2024
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Reply from Thought Out

We're sorry to hear you don't like the stand. For returns you may email info@thoughtout.biz

Rated 5 out of 5 stars

I love the thought out company iPad…

I love the thought out company iPad stand. It is solid and provides infinite angle adjustability. I carry the stand with iPad with me throughout the day. I purchased the same stand back in 2015 and this one is a replacement. Unfortunately, the stand has two engineered issues: (a) The pivot ball becomes detached from the stand base, and (b) the thought out method of securing the iPad to the stand is a separate purchase and the mechanism is not robust …. Lasts only a short time (instead, I use Velcro to attach my iPad securely to the stand). I had reattached the pivot ball to the 2015 stand about four times, using strong glues. But then that stand attachment point fatigued and twisted. I purchased the new stand, and then cut off the 2015 fatigued part and reglued. Now, if the new stand required repair, I have a spare hole the glue sets. I do not like the company’s policy regarding its repair of this structural weakness.

19 February 2024
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Reply from Thought Out

Thank you for your review - we’re glad to know you like solid structure and adjustability of the Stabile PRO iPad stand.

The ball pivot area is a solid feature that provides any viewing angle the user desires. The design of the ball pivot nut is such that the user should never over-tighten it to a condition where the ball pivot will not move (an extreme locked condition of the cradle), over-tightening may cause failure as you experienced. It may be tightened enough so that the user finds it somewhat difficult to move however, never attempt to tighten excessively to make it impossible to move.

Repairing the ball pivot nut area is an industrial proprietary process and should not be attempted as it will void the warranty and probable continued failure. In the rare event of failure caused by misuse or if out of warranty, we offer a nominal repair fee of $19.99 (as of March 2024). The product comes with a 2-year Limited Warranty.

Most users prefer the ease of quickly placing and removing their iPad from the cradle of the stand, which properly holds the iPad. For users preferring added security, we offer the Grapple-S4 accessory.

Rated 5 out of 5 stars

Unique and Innovative!

Thought Out has some really unique, innovative products. They shipped my item quickly and the item surpassed my expectations.

17 January 2024
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Reply from Thought Out

Thanks Brian, for your great review of your overall experience with our service and product design. We work hard to exceed consumer expectations and we’re delighted to learn of your experience with our team and the product. We hope to see you again in the future.

Rated 5 out of 5 stars

Steel it is!!!

Both my husband & I have had many iPhone stands & this by far is “THE WINNER”! Super sturdy, stays where you set it, easy to remove your phone. If you need a stand get this one - it will be the only one you will ever need! All steel - not a bunch of plastic. Thank you for a fabulous product.

3 January 2024
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Reply from Thought Out

Thank you so much for giving us 5 stars. You made our day! We concur that the PED5 Grand iPhone Stand is sturdy and high quality. Thanks for choosing us!

Rated 5 out of 5 stars

Buy this stuff!

Great experience. Item was shipped to the wrong address (not their fault) and they sent a new one immediately. Phone holder is super solid and seems like it would last for a long time.

Definitely recommend!

7 September 2023
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Reply from Thought Out

We really appreciate you taking the time to leave us a review, Mimo. We’re so happy to hear that you had a great experience. Thank you for choosing to shop with us!

Rated 5 out of 5 stars

I needed a replacement part for iPohone…

I needed a replacement part for iPohone holder. You quickly delivered and I was able to fix my stand quickly. Thanks for the great support and a great stand to hold my phone and maneuver in many angles. Thanks again!

21 August 2023
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Reply from Thought Out

Your review made our day, Jon. We’ve passed your comments on to our team so they may also enjoy the positive feedback. We love that you received an expedient delivery from our team and that you found the replacement part needed for the PED5 Grand iPhone Stand. Your long-time patronage is very much appreciated. We hope to see you in the store again soon.

Rated 5 out of 5 stars

Reliable vendor, good products

All items delivered swiftly and as described.

14 August 2023
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Reply from Thought Out

Thank you Chris - glad to know that everything arrived from across the pond. Great having you back in the store!

Rated 5 out of 5 stars

Well made

Well made. sturdy enough for my 7-year old to work on his i-pad while choosing the angle right to his eye and body position. I'm happy with it.

29 July 2023
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Reply from Thought Out

Thank you Bayarmagnai! So glad to know you and your family are enjoying the product.

Rated 5 out of 5 stars

quality customer support

Immediately and pleasantly responsive to a simple parts issue

27 June 2023
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Reply from Thought Out

Hi Jim - It was our pleasure to assist! Thanks so much for your review - we appreciate you and hope to see you back in the store again.

Rated 1 out of 5 stars

I purchased for iPad holders and they…

I purchased for iPad holders and they do not fit the iPads. The website was confusing for the models of the iPad. I have been trying to get in contact with the company to see how we can exchange them for the correct iPad model.

19 June 2023
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Reply from Thought Out

We are available via email info@thoughtout.biz, Live Chat from the website and via submitting from our contact page. We are not in receipt of any communication from you to date. Please reach out and look for an expedient reply.

We provide a very detailed “How to find your iPad model” from every product page that shows how to find the model number on the back of the iPad. We are also available via the contact mentioned above if finding the iPad model difficult.

Rated 4 out of 5 stars

Great American made product

Great American made product. I had to use larger screws than provided to mount it to my dash. It can be a bit difficult to get the exact angle you want with the somewhat limited positions the arm can manipulate. Also, it rattles around on rough roads but it stays in place.

Overall a great phone mount and glad to pay for it being made in American. Just a small town in Bluffton, SC that I drive by every day to go to work as a matter of fact.

The only reason I rate it four stars and not five is because it’s very difficult to remove my phone one handed as seen in the video. You pretty much have to use two hands.

I will most likely buy more stand and mounts in the future.

23 March 2023
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Reply from Thought Out

Thank you for your review Aaron - great to know you’re enjoying the product.

The PED5 Car Mount is designed for custom installation with many variations for mounting whereas the screws included work with many installs but not all.

The product is versatile with endless possibilities for mounting the base — when selecting a mounting location for the install, it’s important to select a solid location to prevent vibrations as the product is solid under moving conditions when mounted to a solid location.

While some users like a very tight fight for the device to the holder, others do not. With an adequate mild fit of the fingers, many users have found success using single hand operations. It’s personal preference.

Thanks again Aaron, hope to provide you additional product again soon!

Rated 5 out of 5 stars

Excellent product

Excellent product. Gave asa gift. Sister loved it

8 April 2023
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Reply from Thought Out

We're so happy to hear that your sister loved the Simplex iPad Stand - thank you for the great review!

Rated 5 out of 5 stars

Fabulous products, fabulous people

I have struggled for years with poorly designed and cheaply made tablet and phone stands. I have purchased two tablet stands and two phone stands from Thought Out, and I had no idea that the design, quality level, or support for devices could be this excellent. Beatiful like sculpture, sturdy as the Rock of Gibraltar, I call these "The Rolls Royce of device stands"! And I've had some occasion to communicate with these folks, and I can say, they've got your back - prompt response, excellent communication, and the friendliest, nicest people you ever would want to do business with. Family business since '04, American made, the way I put it to them was, "Six stars out of Five". Bottom line, I will be purchasing more stands from Thought Out!

7 March 2023
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Reply from Thought Out

We're delighted to know you like the products and enjoyed the help we provide! Customers are our top priority and thus we're always here to help and continue providing quality made products. Thank you for your review Greg!

Rated 5 out of 5 stars

Great products and service

Well made product to hold my iPhone for filming. Timely shipping, good communication and products exactly as described. Thumbs up!

1 March 2023
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Reply from Thought Out

Happy that the product set-up you've selected is working for your filming purposes! We'd love to see your set-up, share your pic(s) and tag us on Instagram @thoughtout_out_company and/or Facebook @THOUGHT OUT. Thank you Julie - hope to see you in the online store again.

Rated 5 out of 5 stars

Efficient

Easy to place the order. Very helpful staff. Shipped quickly. Very professional company.

24 January 2023
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Reply from Thought Out

Thank you Patricia - we're happy to have you as a customer!

Rated 5 out of 5 stars

iPad stand

All I can say is everything, fast service, great website and great products.

19 February 2023
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Reply from Thought Out

Thank you for being a long-time returning customer Terry - we're so glad to know your overall experience was great!

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