Thought Out Reviews 

292
•
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Excellent artistic product very well made in the US. Love supporting small businesses with quality products over the trash from Am@z💩n. i was moving when i ordered and package was “lost”... See more

Company replied

Rated 4 out of 5 stars

Very good product. The iPhone stand is sturdy and stabilizes iPhones hands free while I work on tasks. Because of the positioning of the iPhone in any direction I choose the viewer isn’t able to see... See more

Company replied

Rated 5 out of 5 stars

The company name is very telling. I'm using the iPhone Tripod Mount - PED5-H and bought a base with it. The tripod mount was easy to adjust to my iPhone 11 Pro with the included hex key. Now my iPho... See more

Company replied

Rated 5 out of 5 stars

I purchased for a relative who recently had a severe stroke. Although he is regaining some mobility, he has limited use of his right side. Being able to mount his iPhone 12 on a stand enables him to... See more

Company replied

Company details

  1. Computer Accessories Store
  2. also in
  3. Cell Phone Accessory Store

Written by the company

Thought Out Company, LLC designs and manufactures premium stands and mounts for iPad, iPhone, and other devices. Founded in 2004 and based in Bluffton, South Carolina, we create practical products with a focus on stability, durable materials, and thoughtful engineering. Our products are crafted in the USA and serve customers at home, at work, and in commercial settings. From a personal desk to a busy checkout counter, our goal is to give your device a dependable place to stand. Our Stabile collection includes the Stabile PRO, Stabile 2.0, and Stabile Simplex steel iPad stands. These stands emphasize solid construction and everyday usability, backed by a 10-year warranty. For businesses, our EnCloz locking iPad enclosures, stands, and mounts support point-of-sale, customer check-in, visitor registration, and kiosk applications. Model-specific options help customers select the right fit for their iPad and installation. We also offer iPhone holders, flexible mounting solutions, and display stands for coins and medallions. Across our collections, we focus on useful designs built for repeated, everyday use. We are a small, owner-operated company with direct knowledge of the products we create. Customers can contact us for help choosing a product, checking device compatibility, or understanding setup and use. Explore our current products, instructions, and support resources at thoughtout.us.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

292 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(292)

1 review in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very well made

Very well made
Heavy duty
Arrived on time

6 January 2026
Thought Out logo

Reply from Thought Out

Thank you your review! We’re glad to hear you’re happy with the quality and that it arrived on time. We appreciate your support and hope you enjoy your purchase for years to come.

Rated 5 out of 5 stars

Excellent artistic product very well…

Excellent artistic product very well made in the US. Love supporting small businesses with quality products over the trash from Am@z💩n.

i was moving when i ordered and package was “lost” for a couple days but it was the post office fault but these guys gave me tips for locating it and i did!

Very polite and professional with a dash of quirkiness. i tell everyone i know with an iphone about these beautiful stands

😍🤩

Great for cooking while looking at recipes, video calls, very sturdy and functional in addition to great design.

Hopefully they’ll do brushed steel instead of only black at some point *hint hint* lol

1 July 2025
Thought Out logo

Reply from Thought Out

Thank you so much for the awesome review! We appreciate your support for small businesses in the USA. We're glad the package made its way to you and that our team could help along the way. Brushed steel, you say? Noted! 😉 Thanks for spreading the word — you're the kind of customer that makes what we do rewarding!

Rated 5 out of 5 stars

Great product overall

Great product overall

9 June 2025
Thought Out logo

Reply from Thought Out

Thank you so much for your review Jordan! We're glad to know you're enjoying the product and that it met your expectations. We truly appreciate your support!

Rated 5 out of 5 stars

Outstanding customer service

I was so impressed with the customer service! They reached out to me to double-check that I had ordered the correct size for my item (I had not) and were so helpful in helping me correct my mistake. Every time I contacted them I got a real person, and they were all very knowledgeable. The products are high-quality and came quickly. I am extremely happy with my experience!

5 May 2025
Thought Out logo

Reply from Thought Out

Thank you so much for your kind words Nicole! We're thrilled to hear you had a great experience and that our team could help get everything just right. We truly appreciate your support!

Rated 5 out of 5 stars

Great product

Sturdy stand for 13” iPad. Ordered wrong size but exchanged without a problem. Sizes were not clear on website but customer service was excellent.

28 April 2025
Thought Out logo

Reply from Thought Out

Thank you for your review Jill — we’re delighted that our customer service team was excellent! We’re glad the exchange process was smooth and that you’re now enjoying your flexible iPad stand.

We’re sorry for any confusion around sizing. For anyone reading this, we list compatible device models under the “Additional Information” section on each product page to help guide your selection. That said, we know it’s easy to overlook and are actively exploring ways to make this information even more visible.

Thanks again for your feedback — it helps us improve and ensures future customers have the best possible experience!

Rated 3 out of 5 stars

This one is ok but I really liked my…

This one is ok but I really liked my original one better. Liked the top and bottom cradle on the original.

17 April 2025
Thought Out logo

Reply from Thought Out

Thank you for taking the time to leave a review. It sounds like you're referring to your original stand from back in 2014—a model that has since been retired and replaced by the PED5 Grand iPhone Stand, which is made from solid steel and backed by a 3-year warranty.

We’ve made a number of updates over the years to improve durability, function, and compatibility with newer devices. That said, we completely understand how customers can develop a preference for older models they’ve used for years.

If you’re ever looking for something closer to your original setup or have questions about options that might better suit your needs, we’d love to help.

Thanks again for your continued support!

Rated 5 out of 5 stars
Thought Out logo

Reply from Thought Out

Thank you so much for your kind words! We're really glad to hear you felt cared for—that’s exactly what we aim for in everything we do. If there’s ever anything you need, we’re just a message away.

Rated 5 out of 5 stars

Much better TV stand

I needed to squeeze a new counter tv under a kitchen cabinet. TO's mount was about a 1/2" shorter than the factory mount while looking 100% better and lowering the center of gravity. So glad we found the Thought Out Company...

30 December 2024
Thought Out logo

Reply from Thought Out

Thanks for the awesome review Gerald! We’re so glad the Stabile Pro VESA Mount fit nicely and improved both the look and stability of your setup. We appreciate you choosing Thought Out Company!

Rated 5 out of 5 stars

Works great!!! Exactly as described.

Good company to work with. It shipped right away and is a great product.

6 January 2025
Thought Out logo

Reply from Thought Out

Thank you for the great review! We're glad you're happy with the product and service. We look forward to working with you again!

Rated 5 out of 5 stars

Your company delivered on what it was…

Your company delivered on what it was supposed to do! Good job, I think you should give them a pat on the back

4 December 2024
Thought Out logo

Reply from Thought Out

Thank you for your kind review, Michael. We're thrilled to hear you had a positive experience with us! We look forward to the opportunity to serve you again in the future.

Rated 5 out of 5 stars

Gave my daughter a stand for her iPhone…

Gave my daughter a stand for her iPhone for Christmas she loves it.She noticed my wife’s stand several weeks ago and thought it was really great.We have a stand for our ipad very sturdy love your products.I would recommend your products to all of my family and friends.

29 November 2024
Thought Out logo

Reply from Thought Out

Thank you so much for your review, James! We’re thrilled to hear that you and your family are enjoying our products and finding them to be sturdy. We truly appreciate you choosing Thought Out Company and passing on the good word to friends and family.

Rated 5 out of 5 stars

First class quality products that…

First class quality products that consistently work well

3 December 2024
Thought Out logo

Reply from Thought Out

Thanks so much for your kind words Andrew! We look forward to continuing to providing you with top-notch products in the future!

Rated 5 out of 5 stars

Awesome customer service

I purchased their PED5-COIL-H iPhone stand to use in my Porsche Cayenne - it fit the bill perfectly.. I needed something that wouldn’t block the vents or take up one of the cup holders and fit into the center console “ashtray”. Liked it so much, I asked if they offered a double-ended holder (two devices),they didn’t but offered to make one for me. It came within a week!

Thought Out Company went above and beyond. Great product, great customer service and communications.

12 September 2024
Thought Out logo

Reply from Thought Out

Wow - thanks so much for your thoughtful review Steve! It was a pleasure working with you and making a custom iPhone holder to fit your needs.

Rated 5 out of 5 stars

Excellent Customer Service

We needed these ASAP to save our Non-Profit Org quite a bit of money and the Customer Service Team worked with us to ship what they had and then ship the remainder as soon as they could. Very much appreciated.

29 July 2024
Thought Out logo

Reply from Thought Out

Thank you for your kind review Scott! We’re thrilled to hear that our customer service made for a positive experience. Thank you for choosing us!

Rated 4 out of 5 stars

People were helpful

People were helpful. Somehow my purchase was sent to the wrong address across town. It was corrected but then had to go pick it up from ups station. I had to go twice they did not have it 1st time I went even tho I had the stub from ups. It was a real hassle. Your product had to be returned because it was the wrong size.

8 July 2024
Thought Out logo

Reply from Thought Out

Thank you for your review, Sharon. While the correct product was sent to the address provided in your order, we’re pleased to hear that our customer service team was able to assist in rerouting it for you. If there's anything more we can do to help, please let us know.

Rated 5 out of 5 stars

Excellent Product - Sturdy and Stable

Excellent Product. Sturdy and steady for everyday use. Design is simple and materials are durable. Trying to not get one for every room. Thank you for such a wonderful stand.

17 June 2024
Thought Out logo

Reply from Thought Out

Wow - thank you for your 5-star review, Ward! Our design team will be happy to see your feedback, as simplicity and durability are part of our key attributes when designing products for your use. Hope to do business with you again soon!

Rated 5 out of 5 stars

Great products fast shipping excellent…

Great products fast shipping excellent customer service

15 May 2024
Thought Out logo

Reply from Thought Out

Thanks so much for your review Justin, we love getting feedback about our products and your overall experience. Thanks for choosing us, we can't wait to help you again!

Rated 5 out of 5 stars

Fine Experience

The website was clear. It was easy to order the product, and it came to my door step in a timely fashion.

3 April 2024
Thought Out logo

Reply from Thought Out

We're delighted to know you had a nice purchasing experience with us. We hope to do business with you again!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look