The Zebra Reviews 3,849

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and kindness, making the process of finding insurance easy and stress-free. Many people highlight the excellent customer service, noting that agents are patient, knowledgeable, and dedicated to finding the best rates and coverage. The service is frequently described as efficient, with consumers appreciating the speed and ease of obtaining quotes and completing their insurance. However, some customers also noted issues with the user experience, mentioning concerns about the platform's functionality or that they received unwanted communications after using the service. A few other people also felt that the price quoted was not always accurate, with the final offer being higher than initially presented, and some experienced difficulties with live agents or receiving necessary documents.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the professionalism,... See more

Price

Clients share positive opinions on price, with many reviewers reporting significant savings on their... See more

Customer service

People report positive experiences with customer service. Many customers praise agents for being kind,... See more

Service

Reviewers highlight positive aspects of service, with many praising the ease and speed of the process,... See more

User experience

Users describe positive interactions with user experience. Many customers found the app and site... See more

Based on these reviews

Rated 5 out of 5 stars

The Zebra compared quotes for me, finding the best insurance at the lowest price. Zachary also found a great roadside assistance plan. All services were provided without charging agent fees.

Rated 5 out of 5 stars

I needed to insurance for our car and truck and I was shocked at how easy and fast it was to get a good quote. Customer service was amazing and the lady who helped me was very kind and professional. T... See more

Rated 5 out of 5 stars

I was bombarded with company offers when I started looking for insurance, but once I had the help from hanna on zebra I couldn't be more happy with the outcome! She answered all my questions and was a... See more


Company details

  1. Insurance Agency
  2. Auto Insurance Agency
  3. Home Insurance Agency
  4. Insurance Broker
  5. Renter's Insurance Agency

About The Zebra

Written by the company

Compare car and homeowners insurance side-by-side in minutes to find the cost and coverage the works for you. All without the hassle of annoying phone calls (we don't sell your data to third parties). The Zebra partners with all the major insurance providers and hundreds of other local and regional carriers to find you the best policy at the best price. Save time and money by comparing rates at TheZebra.com.

Or call us at 1.888.255.4364 to speak directly with one of our independent, licensed insurance agents who can walk you through the process.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

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Rated 5 out of 5 stars

Seen theZebra add on some free tv app and am glad an add actually for once captivated me to investigate. TheZebra rules.

Seen theZebra add on some free tv streaming app. Gave it a go, and I am truly happy I did. The site clearly shows your options, the agents are on point, and they don't up charge or string you anywhere, just thorough, friendly insight. I recommend theZebra highly.
Jump on "theZebra" and get your stripes.You look ridiculous without them. Trust me. (Says a zebra to some paint spotted mule donkey trying to blend into the herd)

13 April 2026
Rated 5 out of 5 stars

The employee did his job well and in a…

The employee did his job well and in a professional manner as I hope he was trained to do.
The first individual I dealt with, David Rogers initially seemed fine but then he stopped responding to my calls. He had told me to call him back one particular day but when I did he didn’t pick up nor respond to the voicemail I left him. Two more calls I made to Mr Rogers in the next 3-4-5 days also went unanswered and he didn’t respond to the voicemails I left after each call.
Finally I called him one last time 2-3 days ago. As he didn’t pick up again I left him one last voicemail, telling him that since he blew me off I had no choice but to find another agent. Again, not a word in response.
Unless he can provide an acceptable reason for ignoring me I would suggest he receive additional training in customer relations, for obvious reasons.

8 April 2026
Rated 5 out of 5 stars

They made it extremely easy to compare…

They made it extremely easy to compare rates. With things the way they currently are I need to save anywhere I can. I now have coverage on both my vehicles for 83 bucks a month. Hard to beat that! If you're even thinking about looking for new coverage try these guys

8 April 2026
Rated 5 out of 5 stars

CONVENIENCE

I highly recommend using Zebra for all your insurance needs! They helped me find the best policy at a low monthly cost, and I’m truly grateful for their expertise, patience, and professionalism. The entire process was smooth and stress-free.
Laura went above and beyond to assist me, and she deserves all the applause and appreciation… seriously, give her a raise!
Thank you, Zebra! I truly couldn’t have left the dealership with my new Jeep without your support.

12 April 2026
Rated 5 out of 5 stars

Getting The Best Auto Insurance

The agent knew how to talk to me in a manner where I became comfortable in making a good decision. The agent was very pleasant and knowledgeable about every aspect of the transaction.

11 April 2026
Unprompted review
Rated 1 out of 5 stars

Quote was inaccurate.

Quote was inaccurate.

7 April 2026
The Zebra logo

Reply from The Zebra

Oh no! We're sorry we couldn't get you an accurate quote. Usually the more info you can provide, the more accurate your quote will be.

If you'd like to provide more info on your user experience, we'd love to hear about at review@thezebra.com.

Rated 5 out of 5 stars

Thanks The Zebra!

The representative turned a negative experience into a positive by reworking my
goal and proved there to be a better route.
I needed insurance that I had to be competitive with the market.
Together we found an even lower monthly payment than the one I'd sought by switching providers thanks to his feedback.

11 April 2026
Rated 4 out of 5 stars

Brand diversity helps

You offered a good number of options to chose from. A few more lesser known or other that the large well known brands would improve the experience.

11 April 2026
Rated 4 out of 5 stars

Great experience!

The service was really good and useful and make the whole process easier. I didn’t know this a thing, there wasn’t much marketing. Progressive made me sign in, which felt like a waste of time so nothing against you guys at Zebra.

11 April 2026

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