The Zebra Reviews 3,852

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and kindness, making the process of finding insurance easy and stress-free. Many people highlight the excellent customer service, noting that agents are patient, knowledgeable, and dedicated to finding the best rates and coverage. The service is frequently described as efficient, with consumers appreciating the speed and ease of obtaining quotes and completing their insurance. However, some customers also noted issues with the user experience, mentioning concerns about the platform's functionality or that they received unwanted communications after using the service. A few other people also felt that the price quoted was not always accurate, with the final offer being higher than initially presented, and some experienced difficulties with live agents or receiving necessary documents.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the professionalism,... See more

Price

Clients share positive opinions on price, with many reviewers reporting significant savings on their... See more

Customer service

People report positive experiences with customer service. Many customers praise agents for being kind,... See more

Service

Reviewers highlight positive aspects of service, with many praising the ease and speed of the process,... See more

User experience

Users describe positive interactions with user experience. Many customers found the app and site... See more

Based on these reviews

Rated 5 out of 5 stars

The Zebra compared quotes for me, finding the best insurance at the lowest price. Zachary also found a great roadside assistance plan. All services were provided without charging agent fees.

Rated 5 out of 5 stars

I needed to insurance for our car and truck and I was shocked at how easy and fast it was to get a good quote. Customer service was amazing and the lady who helped me was very kind and professional. T... See more

Rated 5 out of 5 stars

I was bombarded with company offers when I started looking for insurance, but once I had the help from hanna on zebra I couldn't be more happy with the outcome! She answered all my questions and was a... See more


Company details

  1. Insurance Agency
  2. Auto Insurance Agency
  3. Home Insurance Agency
  4. Insurance Broker
  5. Renter's Insurance Agency

About The Zebra

Written by the company

Compare car and homeowners insurance side-by-side in minutes to find the cost and coverage the works for you. All without the hassle of annoying phone calls (we don't sell your data to third parties). The Zebra partners with all the major insurance providers and hundreds of other local and regional carriers to find you the best policy at the best price. Save time and money by comparing rates at TheZebra.com.

Or call us at 1.888.255.4364 to speak directly with one of our independent, licensed insurance agents who can walk you through the process.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

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Rated 5 out of 5 stars

Service

Service, price and ease of application for insurance were excellent.

17 April 2026
Rated 5 out of 5 stars

My experience that I had with the lexception concerns of knowledgeady…

My experience that I had with the lady Jamie who helped me navigate through all aspects of what I was looking for in purchasing auto insurance was phenomenal to say the least.. Jamie went way above and beyond in her patience with wsiting while I looked for my documentations I needed to move forward with the completion of the application process. I have never been so comfortable working with a person who offers the options that were available to me. To whom it may concern Jamie is truly a unique lady with her sincerity to help clients with what their needs are and covers any questions I had.
That being said, my personal thanks go out from me for her professionalism and courtesy

16 April 2026
Unprompted review
Rated 5 out of 5 stars

I had an amazing experience with… Preston Tillotson!!!!

I had an amazing experience with Preston Tillotson at Zebra. He was beyond polite, funny, helpful and respectful and was able to brighten my day through getting a claim. He was honestly the best insurance agent I've ever come into contact with and he deserves immediate praise!!! Thank you for making a daunting situation palatable for me, but specifically thank you to Preston.

16 April 2026
Unprompted review
Rated 5 out of 5 stars

HIGHLY recommended!

Patrick was so polite and knowledgeable! He helped me find the best car policy which I was having no luck of on my own! The Zebra and Patrick are life savors!!!

16 April 2026
Rated 5 out of 5 stars

Great deal via The Zebra

I had done my own quote through GEICO's website and got back a $200+ quote. But when I did it through The Zebra I got back an amazing deal on the monthly price! Thank you so much <3

16 April 2026
Rated 5 out of 5 stars

Using The Zebra was the most efficient…

Using The Zebra was the most efficient experience I've had finding a cheap auto-policy. Jamie Tackitt was such a helpful agent who also made it a delightful time by being personable, helpful, and patient. 5/5 Stars, will definitely be using again!

15 April 2026
Unprompted review

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