TheWindowHub.co.uk Ltd Reviews 

331
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 84 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the polite, hardworking fitters who complete home installations quickly and maintain a thoroughly professional attitude. People also highlight that the team cleans up meticulously after finishing the work, leaving spaces completely tidy. Consumers truly appreciate the exceptional quality of the windows and doors, noting that the entire journey from initial quotes to final fitting is smooth. Some reviewers were not happy with communication delays regarding new quotes, noting that individuals experienced slow responses and encountered scheduling difficulties. A few customers also felt that more detailed information or documentation should have been provided beforehand regarding specific design plans.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting that employees are extremely polite,... See more

Service

People report high satisfaction with the service, praising the friendly, polite, and efficient installers who... See more

Product

Consumers find product satisfaction to be high, frequently highlighting the superb quality of their new... See more

Quality

Reviewers highlight positive aspects of quality, expressing immense satisfaction with the superb finish and... See more

Price

Customers had positive experiences with price, frequently highlighting very reasonable costs, great deals,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have just had a new conservatory roof and a new front door and window installed in our porch , by Tom via Exeter Branch . Tom worked like an absolute Trojan , managed to do all of the above on his... See more

Rated 5 out of 5 stars

Tom and Archie made having new windows a great experience. Tom as our sales man was helpful, open and honest. Archie did an excellent job fitting the windows in our old house which made the job a bit... See more

Rated 5 out of 5 stars

Had my windows, front door and patio doors fitted yesterday by Archie. He was an amazing l, hard worker, polite and very chatty. The whole service from start to finish was exceptional. From the guy gi... See more

Rated 5 out of 5 stars

Would not normally fire up my computer for a Review ... however from the initial call ,so well done by Door Canvessor Daniel , 2 months into the job , a real credit to his trainer and the comp... See more


Company details

  1. Window Installation Service

Written by the company

Luxurious windows and doors in a variety of styles, designs, colours and energy ratings. With more than 20 years experience using the industry’s highest level of energy saving products, The Window Hub is a company you can trust with products that are bespoke and precision engineered.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

331 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(331)

73 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience, didn't have to wait long

Mike and Tony were friendly, polite, and did a beautiful job fitting my new front door with a glass side panel (and with cleaning up afterwards). I'd used Window Hub for a previous job and had been pleased with them. At that time, I didn't have the money for the front door as well and the company were respectful of this - not pushy like some companies can be. When I did have the funds for the second job, I went back to them.

7 April 2025
Unprompted review
TheWindowHub.co.uk Ltd logo

Reply from TheWindowHub.co.uk Ltd

Thank you for the great feedback. We will pass this on to Mike and Tony.

Rated 5 out of 5 stars

The window hub did1st a brilliant job on…

The window hub did a brilliant job on my door and windows.
From start to finish the service was first class.
They kept us informed all the way.
The fitter did a great job.
I would thoroughly recommend them.
Thanks to all involved.

1 April 2025
Unprompted review
TheWindowHub.co.uk Ltd logo

Reply from TheWindowHub.co.uk Ltd

Thank you for the kind words - We really appreciate the feedback.

Rated 4 out of 5 stars

new windows

Gary was a very pleasant man. he did a very good job. He put sheets down on the floor to keep the carpets protected and cleared up all the mess after. Would recommend him as an excellent worker.

4 April 2025
Unprompted review
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Reply from TheWindowHub.co.uk Ltd

Thank you for the feedback.

Rated 5 out of 5 stars

Second time we have used The Window…

Second time we have used The Window hub, this time a pair of bathroom windows. Very happy with the quality and our fitter, Tom from the Exeter branch, went over & above, matching the grouting inside and out.
Would definitely recommend, and will use again

27 March 2025
Unprompted review
TheWindowHub.co.uk Ltd logo

Reply from TheWindowHub.co.uk Ltd

Thank you for the great review!

Rated 5 out of 5 stars

Amazing service

Would like to say thank you to Matt Mahoney who was our initial contact via the sales team. Very professional and knowledgeable. Provided excellent product knowledge and guidance. Nick who came to do the surveying and a massive shout out to Mike Tony Kev and Kyle who provided an outstanding service during the installation. We are over the moon with our new windows. Thank you all at the Window Hub you've been amazing

28 March 2025
Unprompted review
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Reply from TheWindowHub.co.uk Ltd

Thank you for the great feedback

Rated 5 out of 5 stars

Great job

We needed two windows replacing. The service and advice before the job was excellent. When the job was done the fitter was not happy with the frames as it looked like they had a bit of discolouring, so he ordered replacements and they were fitted within two weeks. Great job and great service.
The fitters who carried out the work were Darren and Gary, thanks lads for a job well done.

18 March 2025
Unprompted review
TheWindowHub.co.uk Ltd logo

Reply from TheWindowHub.co.uk Ltd

Thanks for the great review.

Rated 5 out of 5 stars

I chose a Blue door and 2side glass…

I chose a Blue door and 2side glass panels
The workers arrived on time and set up immediately all completed In 2 hrs cleaned up and ready to go they were excellent can,t
thank you enough Window Hub
Well recommended by me

21 March 2025
Unprompted review
TheWindowHub.co.uk Ltd logo

Reply from TheWindowHub.co.uk Ltd

Thanks for the great review. We appreciate the feedback.

Rated 5 out of 5 stars

Excellent transaction from start to…

Excellent transaction from start to finish, from Nathaniel in sales very friendly. Our windows were fitted by Tom, great window fitter, nothing too much trouble, can't complain about anything.

12 March 2025
Unprompted review
TheWindowHub.co.uk Ltd logo

Reply from TheWindowHub.co.uk Ltd

Thank you for the kind feedback.

Rated 5 out of 5 stars

Great service

Great service from all I have interacted with, from sales person to fitters Gary and Darren . Great quality windows

12 March 2025
Unprompted review
TheWindowHub.co.uk Ltd logo

Reply from TheWindowHub.co.uk Ltd

Thanks for the kind words.

Rated 5 out of 5 stars

Guided brilliantly well through each…

Guided brilliantly well through each stage of purchase, and kept informed of when to expect the windows to be fitted

The fitting date and time was as I was told, and the window fitters did a very professional job. Neat and tidy throughout

I was very pleased with the end result and would highly reccomend

20 February 2025
Unprompted review
TheWindowHub.co.uk Ltd logo

Reply from TheWindowHub.co.uk Ltd

Thank you for the feedback. We appreciate the review!

Rated 5 out of 5 stars

Speedy and Professional

Speedy to come and carry out a quote and provide a price. Survey carried out promptly after we agreed a price

Communication was great throughout

The doors arrived earlier than anticipated. The work was carried out with no mess or inconvenience caused to myself. Superb

3 February 2025
Unprompted review
TheWindowHub.co.uk Ltd logo

Reply from TheWindowHub.co.uk Ltd

Thank you for the feedback. We appreciate the review.

Rated 1 out of 5 stars

After a knock at my door (I was…

After a knock at my door (I was actually researching getting some windows) I agreed to sales call. He did the usual look around, then out came the calculator. For 12 (maybe 13 I can’t remember) I was quoted £16000, and here’s the red flag….if I signed up today I could have it for £12,000. Really detest this sales tactic and I have always vowed never to make an on the spot decision. Went local and got the whole lot for £8,000 from a reputable firm. Window Hub sales agents (who admitted they were freelance) did them no justice.

1 May 2024
Unprompted review
TheWindowHub.co.uk Ltd logo

Reply from TheWindowHub.co.uk Ltd

Thank you for the feedback but are unable to find you on our system. We have checked your details against the date provided almost one year ago and there is nobody with your name listed with a quote. Could you please provide us with more information to look into this for you. Kind Regards - The Window Hub

Rated 5 out of 5 stars

Huge thanks to Window Hub

A huge thank you to all the amazing team at The Window Hub. From my first home visit from the friendly non-pushy salesman Sam, my surveyor visit from the equally charming Nick & last but not least the 2 amazing installers Keiran & Steve 🤩 I was hugely impressed with them replacing my new 8 windows and front door of my house on 12th & 13th February. Not only were they very thorough, polite and diligent, they also did an amazing job of clearing up after themselves. I can’t recommend them enough and felt the price was extremely competitive too. I love the fact it’s a family run business and their installers are only contracted to work for them. I chose this local company due to all their other incredible reviews on Trustpilot 👍☺️ Is there somewhere I can include pictures of my new windows & door?

13 February 2025
Unprompted review
TheWindowHub.co.uk Ltd logo

Reply from TheWindowHub.co.uk Ltd

Thank you for the kind review!

Rated 5 out of 5 stars

New door and windows

Just had my windows and door fitted super super happy with the product.
Darren the fitter was punctual professional clean and tidy and did an excellent job.
Great company from start to finish would highly recommend the Window hub to anyone thinking about double glazing.
Five stars from me

7 February 2025
Unprompted review
Rated 5 out of 5 stars

Would just like to say Thank you for…

Would just like to say Thank you for all your help. To Brad in office who came out to do quote, really helpful in explaining all and to Gary & Rich who came and fitted the two French doors. They were efficient and polite, fitting and cleaning doors. Would definitely recommend them & use again.

21 January 2025
Unprompted review

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