The Whisky World Reviews 8,716

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 1,628 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the quick processing and delivery of their orders, often noting that items arrived much faster than expected. Many people are impressed with the secure and robust packaging, ensuring products arrive in perfect condition. Reviewers also appreciate the competitive pricing and the wide selection of products available, making it a go-to for their needs. However, some customers also noted that delivery costs could be quite expensive, and a few experienced issues with hidden import costs not disclosed at the time of purchase. There were also occasional reports of inconsistent delivery times, particularly for international orders, and some dissatisfaction with items not matching advertisements or being damaged upon arrival.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, with many customers expressing satisfaction with the... See more

Product

Reviewers mention positive feedback about product, particularly regarding the excellent packaging and prompt... See more

Price

People report positive experiences with price, often noting that prices are competitive and fair, even after... See more

Order

Customers had positive experiences with order, praising the fast and easy process, competitive prices, and... See more

Service

Customers consistently note positive experiences with service, often describing it as excellent,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had a wonderful experience with The Whisky World as always. Placing the order was fast and easy, not to mention the prices are very competitive in today's market. Received an email within 24 hours sta... See more

Company replied

Rated 5 out of 5 stars

Order processed really quickly, I went with standard delivery but my order was actually sent the next day. The delivery was quite expensive but the gin gift set was cheaper than on other sites so s... See more

Company replied

Rated 5 out of 5 stars

Couldn't believe how quickly it was delivered. The packaging was top notch nice to see a firm going above and beyond to make sure there customer gets there goods intact. Well impressed thank you .

Company replied

Rated 5 out of 5 stars

I needed to 'stock up' on my favourites, so had a look around the site. The prices were good. In the end, five bottles were selected and, as I wasn't in a desperate rush, I went for standard delivery.... See more

Company replied


Company details

  1. Liquor Store

About The Whisky World

Written by the company

About Us
The Whisky World offers a wide array of premium spirits sourced from across the globe, including but not limited to whisky, vodka, gin, single malts, blends, Scotch, and Irish varieties.

Check out our Amazing Offers!

Written by the company

Weekly Special Offers Across our Whisky & Spirit Collections
With added offers weekly, keep a lookout for our limited-time deals, so you never miss a discount on your favourite whiskies and spirits! https://www.thewhiskyworld.com/sale
Make It Personal!
With our large range of personalised bottles across our whisky and spirit collections, add your personal touch and make your gift truly unique with bottle engraving! Birthdays, Invitations, New Home, Thank you.. whatever the occasion, you can be sure your gift is one to be kept! It's gifting done right! https://www.thewhiskyworld.com/gift-ideas-c36/personalised-engraving-c134

Free Standard UK Delivery On Orders Over £99

Time to Start Shopping!

Ordering to a single UK address? Your discount will automatically be applied at checkout by default! See our full shipping and delivery options: https://www.thewhiskyworld.com/delivery-returns-i5

Contact info

4.9

Excellent

TrustScore 5 out of 5

9K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic service

Fantastic service. I got the whisky at a great price and it was delivered without any issues. I would highly recommend.

10 March 2026
The Whisky World logo

Reply from The Whisky World

Hello Karen,

This is awesome to read. So glad the price was right and it landed with no issues. Thanks for the support and the recommendation.

Claire,
TWW Support Team

Rated 5 out of 5 stars

Fast shipping

Great selection, good prices, reasonable shipping. And it arrived across the pond in no time!

22 March 2026
The Whisky World logo

Reply from The Whisky World

Hello Drew,

We really appreciate you sharing this. Happy to hear everything lined up and it arrived fast for you. Thanks for choosing us.

Barry,
TWW Support Team

Rated 5 out of 5 stars

A+++

TheWhiskyWorld is a great retailer of fine spirits! Great service and support! Shipping is super quick. Delivered to the east coast US in only 3 days. I love TheWhiskyWorld!

22 March 2026
The Whisky World logo

Reply from The Whisky World

Hello Ross,

Thanks so much for the kind review. We're glad the service, support and shipping all came through for you and that it made to the East Coast so quickly. We really appreciate you choosing The Whisky World.

Michelle,
TWW Support Team

Rated 5 out of 5 stars

Great service

Great service, well packing for the item and fast shipping.

22 March 2026
The Whisky World logo

Reply from The Whisky World

Hello Michael,

That's awesome to hear! Thanks for the feedback and for ordering with us.

Barry,
TWW Support Team

Rated 5 out of 5 stars

Good selection

Good selection, great prices and efficient delivery.

22 March 2026
The Whisky World logo

Reply from The Whisky World

Hello Mark,

Thanks for the feedback! Glad the selection, prices and delivery worked for you.

Claire,
TWW Support Team

Rated 5 out of 5 stars

Fast accurate order and great prices…

Fast accurate order and great prices and selection

15 March 2026
The Whisky World logo

Reply from The Whisky World

Hello Brandon,

Love this! So glad the order was fast and accurate and the prices and selection hit the mark. Thanks for choosing us.

Michelle,
TWW Support Team

Rated 5 out of 5 stars

Excellent!

Easy ordering experience, swift delivery and an excellent product

12 March 2026
The Whisky World logo

Reply from The Whisky World

Hello Carol,

Thanks for the great rating. It's awesome to hear you loved the item and that getting it to your door was a breeze. Enjoy!

Claire,
TWW Support Team

Rated 5 out of 5 stars

Fast delivery and the products are…

Fast delivery and the products are cheaper then other places
.

13 March 2026
The Whisky World logo

Reply from The Whisky World

Hello William,

Thanks for the feedback! We're glad the tracking kept you informed and your order arrived fast.

Michelle,
TWW Support Team

Rated 5 out of 5 stars

Very quick and efficient delivery

Very quick and efficient delivery

13 March 2026
The Whisky World logo

Reply from The Whisky World

Hello Colin,

We appreciate the quick feedback. It is great to hear our dispatch team got things sorted efficiently for you.

Barry,
TWW Support Team

Rated 5 out of 5 stars

Very quick and efficient service and…

Very quick and efficient service and delivery, and price was very good in comparison to other companies.

13 March 2026
The Whisky World logo

Reply from The Whisky World

Hello Roisin,

Thank you! Offering great value without compromising on speed or service is something we really pride ourselves on. Glad it showed.

Claire,
TWW Support Team

Rated 5 out of 5 stars

The bottle we purchased was well…

The bottle we purchased was well packaged and protected. We received it very quickly. Overall, it was a very, very good experience and would order from whiskey world again without any hesitation.

20 March 2026
The Whisky World logo

Reply from The Whisky World

Hello,

What a wonderful review, thank you! We put a lot of care into making sure every bottle is well protected for its journey. So glad the whole experience left you confident to shop with us again. We'll be ready when you are!

Michelle,
TWW Support Team

Rated 5 out of 5 stars

Fast delivery and lots of updates

Fast delivery and lots of updates! Thank you!

20 March 2026
The Whisky World logo

Reply from The Whisky World

Hello Anna,

Thanks! We're glad the delivery was quick and you were kept in the loop every step of the way.

Barry,
TWW Support Team

Rated 5 out of 5 stars

The Whisky World Is my only reliable…

The Whisky World Is my only reliable European source for 3L, 4.5L, and even 6L large size bottles for my collection and extremely quick shipping to the US. Other European retailers have failed. I have now ordered 5 bottles with no problems or delays! Thank You very much!

18 March 2026
The Whisky World logo

Reply from The Whisky World

Hello Mark,

We truly appreciate such a fantastic review. It means a huge amount to our team to know that we have earned your trust especially after you had a hard time with other retailers. Shipping those heavy display bottles all the way to the US is something we take a lot of pride doing right. Thank you so much for returning to us for your fifth bottle and we look forward to continuing to help grow your collection.

Barry,
TWW Support Team

Rated 5 out of 5 stars

Quality spirits sent quickly

Whisky World provided well-packaged, high-quality spirits in a timely way.

19 March 2026
The Whisky World logo

Reply from The Whisky World

Hello Jeffrey,

Thank you for sharing your experience. We are so happy your order arrived right on time and in great condition.

Claire,
TWW Support Team

Rated 5 out of 5 stars

Always use whisky world because they…

Always use whisky world because they are fabulous

18 March 2026
The Whisky World logo

Reply from The Whisky World

Hello Deborah,

Thanks for the amazing compliment. We love being your go-to spot and will keep working hard to make every order a great one.

Barry,
TWW Support Team

Rated 5 out of 5 stars

Great price for one of our favourite…

Great price for one of our favourite whiskies Fettercairn and quick delivery. Thanks!

10 March 2026
The Whisky World logo

Reply from The Whisky World

Hello Zofia,

We really appreciate your review. It is always wonderful to help a customer stock up on a personal favorite like Fettercairn. Thanks for shopping with us!

Claire,
TWW Support Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look