Well done to the Whisky Reserve! After our initial order was declared lost by Royal Mail The Whisky Reserve sent another bottle by special next day delivery, brilliant service so no spoilt Christmas... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Well done to the Whisky Reserve! After our initial order was declared lost by Royal Mail The Whisky Reserve sent another bottle by special next day delivery, brilliant service so no spoilt Christmas... See more
Company replied
Tried the Hakushu 12 for the very first time through this website. Would highly recommend! Also, great delivery service as arrived earlier than expected! Will definitely purchase another bottle shortl... See more
Very quick delivery and delivered by a member of staff rather than my order bouncing around in the postal system with some random delivery company. Very Good price also. I would recommend and use ag... See more
The whisky Reserve had the best UK price for a certain whisky, so I placed an order and goods were shipped the same day. There was an issue with the delivery, so I contacted TWR and without any q... See more
Online drinks specialist shipping across the UK. Shop your next dram today with free shipping on orders over £90!
Little Oaks, West End Lane, Stoke Poges, SL2 4ND, Stoke Poges, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent product. Great communication and customer service. Quick delivery. Service as it should be. Thank you so much. Excellent.
Choosing and ordering was easy and as I would expect for this class of product.
Birthday present and recipient very appreciative.
Great service at a fantastic price, received well packaged and in perfect condition.
Cheapest I could find anywhere for the same quality whiskey. Unfortunately had to contact as deliver took over 2 weeks but was very helpful and responded very quickly and rectified
Both bottles arrived promptly and very securely wrapped
Thank you for my purchase it was so easy it arrived securely packed and on time
Easy to find and to order. Super fast delivery. Frictionless experience.
Exactly what I wanted and at the best price on the net. Delivered on time and in good order.
Great buying experience. First time I have used this company. The item was dispatched quickly, was very well wrapped and was kept up to date with delivery. All in all a really good service
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.