The Travel Visa Company Ltd Reviews 

158
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 95 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the friendly staff for being exceptionally helpful, professional, and quick to resolve any stressful application worries. Consumers frequently mention that the dedicated support team makes the entire visa acquisition process remarkably smooth, efficient, and completely stress-free from start to finish. However, some customers also noted occasional technical glitches with the online portal or difficulties with picture uploads before helpful staff intervened to sort things out. A few other people also felt that filling out the initial paperwork required very careful attention due to the sheer amount of detailed information needed.

What people talk about most

Service

People report positive experiences with the service, highlighting its incredible speed and efficiency.... See more

Staff

Clients share positive opinions on staff, consistently praising their helpful, professional, and friendly... See more

Website

Customers had ambiguous experiences with website usability, contrasting between official platforms and... See more

User experience

Consumers find user experience to be very positive, highlighting a seamless and smooth application process.... See more

Customer service

Reviewers express high satisfaction regarding customer service, highlighting that help is easily available... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Life saver after trying to complete Indian Visa application for 5 days as website kept dropping out. Our broadband speed didn’t help as it needs superfast. Was recommended by a friend and process co... See more

Rated 5 out of 5 stars

A superb visa company.i was struggling to get a decent visa company to sort out my Australian visa as I have a criminal record.went with concept australia last year but they wasted my time and took to... See more

Rated 5 out of 5 stars

The chap on the help line was very helpful. We knew from the getgo that this was a 3rd party site with an additional handling fee. As we couldn't access the official website or app we decided to sho... See more

Rated 5 out of 5 stars

We tried off on & on for two weeks to book our visas on the Indian government website. It nearly drove us to a nervous breakdown. The worst application site you could ever find. We googled help & acme... See more


Company details

  1. Visa Consultant

Written by the company

The Travel Visa Company specialises in providing information and assistance relating to travel visas and entry requirements. The Travel Visa Company is trusted as the preferred travel visa and entry provider for many of the UK's leading travel companies and businesses.


Contact info

4.9

Excellent

TrustScore 5 out of 5

158 reviews

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No recent history of asking for reviews

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4.9

All reviews

(158)

93 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very knowledgeable and experienced…

Very knowledgeable and experienced staff
Needed a new passport - they got everything prepared so when this happened the process was very smooth and no wasted time
Gave me piece of mind as they fully understood the process of the countries i was visiting.

24 December 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely fabulous service from start…

Absolutely fabulous service from start to finish, they explained the procedure and no question was a stupid question , they listened to my concerns and took away all the anxiety about technical procedures, so relieved we have received our Namibian travel visas within one day of posting the forms photos etc. back to them. Will definitely be using this company and would highly recommend them to friends and family. Clare and Shaun Geraghty Darlington co. Durham

18 February 2026
Unprompted review
Rated 5 out of 5 stars

Mindful that there are so many scams…

Mindful that there are so many scams out there I was naturally concerned about submitting private information and money to the wrong people. A bit of research reassured me that The Travel Visa Co were genuine and so they were! Excellent service, fast turnaround and answered the phone promptly when I needed to contact them. Worth every penny and infinitely better than filling in the constantly crashing online form!

10 February 2026
Unprompted review
Rated 5 out of 5 stars

I was recommended by the holiday…

I was recommended by the holiday advisor and was very impressed with the service given.
As this was the first time I’ve needed visas, there website was very easy to use and when I had a problem they helped me to navigate it with ease.
I would recommend them without hesitation

9 February 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant service..

Had a terrible time on the official Indian website trying to get visas (kept crashing) and didn't have any faith that we would get them in time for our holiday. Then went to The Travel Visa Company website and it was a doddle, received the visas within 7 days.

7 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent support and communication

All through the process, help was easily available. I had regular phone calls and updates from The Travel Visa company, communication was first class. I had a particular situation whereby I was travelling up until 3 weeks before I was leaving for China. The Travel Visa Company talked me through the process of completing my paperwork 3 months in advance and sending it to them for processing, so that all I had to do on my return from last trip was to post my passport to The Travel Visa Company. It made , what could have been a difficult application, very easy. Highly recommended. I have used The Travel Visa Company for visas to go to India and China and it is well worth the financial investment.

9 February 2026
Unprompted review
Rated 5 out of 5 stars

The Visa company 26

The lady I dealt with was very courteous and knowledgeable and processed our application very efficiently, I would highly recommend this company.

26 January 2026
Unprompted review
Rated 5 out of 5 stars

China holiday

We have used this travel visa company many times and will continue to do so. They are helpful, professional and proceeded within the gestimated turnaround time. Thanks

3 February 2026
Unprompted review
Rated 5 out of 5 stars

ESTA document needed for the USA

Tried Travel Visa Company for the first time and was not disappointed, answered all our questions clearly. Helped with some difficulties of my own trying to down loading stuff that became an issue for me on my computer. I would not hesitate to recommend them to anyone needing a visa to the USA etc.

27 January 2026
Unprompted review
Rated 5 out of 5 stars

Took the hard work away

Had heard that to organise a visa to India was hard work yourself, I decided to trust the job to this company, there was a lot to fill in but was clear enough. And was pleasantly surprised that the cost was very reasonable

21 January 2026
Unprompted review

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