Evisa Express Reviews 

4,544
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 697 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast processing times, noting that obtaining travel documents is remarkably prompt, efficient, and completely stress-free. Travelers also appreciate how easy the online platform is to navigate, making form filling straightforward and user-friendly for everyone involved. Reviewers highlight that support teams respond quickly to any queries. However, some customers also noted that the overall service costs were significantly higher than expected. Many people frequently mentioned being surprised by the service fees.

What people talk about most

User experience

People report positive experiences with user experience, highlighting that the platform is easy to use,... See more

Service

Consumers find service to be positive, highlighting prompt processing, swift visa grants, and an easy... See more

Response time

Reviewers mention positive feedback about response time, highlighting fast processing and prompt updates that... See more

Price

Customers had negative experiences with price, reporting that costs are significantly higher than official... See more

Website

Users describe ambiguous interactions with website, noting that the platform is easy to navigate,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A bit expensive but because I was wanting a quick result due to travel plans I went with Evisa. Received my visa within 3 days after paying for fast track. So took a load off my mind as I had already... See more

Company replied

Rated 5 out of 5 stars

My experience with Evisa Express was excellent. The application process was simple and very clear, and I didn’t face any complications while filling out the form. The processing was fast, and I rece... See more

Company replied

Rated 5 out of 5 stars

the service provides a simple, straightforward means of applying for the UK visa. Guidance through the steps is clear throughout. The outcome -- obtention of the visa -- occurred in my case about f... See more

Company replied

Rated 5 out of 5 stars

The application itself was very straight forward and easy to use. I did have a problem uploading my photo, but I think the problem was with my network not with your site. I was not expecting it to b... See more

Company replied


Company details

  1. Visa Consultant
  2. also in
  3. Visa and Passport Office

Written by the company

You take care of your trip, we take care of your visa


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

5K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 85% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.6

All reviews

(4,544)

729 reviews in the last 12 months

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Rated 1 out of 5 stars

I would not recommend Evisa express

I would not recommend Evisa express.
My experience was on the recommendation of a third party. A group of us used the company. After 4 weeks my visa had not been processed and my complaint for a refund simply directed me to fine print that no refund even partial was possible.
I went direct to the countries government site I was travelling to and paid that governments visa service which was $85USD less than evisa’s standard no frills service I had already paid for.
My visa was instantly processed by that government’s site. I paid Evisa $135usd for nothing.
This was my experience, my friends also had 1 star experiences but I’ll leave them to review those themselves.

8 October 2026
Unprompted review
Rated 4 out of 5 stars

Speedy processing

Speedy processing. My only reservation was that the on line from was a little cumbersome; particularly the drop down for dates and country osscilating between UK and England!

26 September 2026
Unprompted review
Rated 1 out of 5 stars

Very disappointing service – not what I expected

I used Evisa Express to apply for a Saudi visa because I expected a professional visa-processing service that would guide me through the process and provide proper support if any issue arose.

Unfortunately, my experience was extremely disappointing.

After paying for the service and completing the application, I was informed that an “Entry Visa Application Letter” had been issued, but that this was not the actual eVisa and that my application was still being reviewed by the Saudi authorities.

I was then instructed to contact the Saudi Arabian Mission mentioned in the letter and find out whether I needed to attend in person. This left me in a situation where I was essentially required to deal with the Saudi authorities myself, despite having paid Evisa Express to assist with the visa process.

The communication and guidance provided were not clear enough, and the overall experience created unnecessary uncertainty and inconvenience.

For me, the main issue is not simply the delay. It is the lack of clear guidance and effective support after payment, particularly when the application did not proceed as I had expected.

Based on my experience, I would not use this service again unless the company significantly improves its customer support and clearly explains, before payment, exactly what service it provides and what happens if the application requires further action with the Saudi authorities ( they actually informed me the authorities might ask for more details, but they did not tell me that it was not possible to be done at the embassy and it has to go through the agency "Tasheer") and also, they refused to refund or partially refund and I have to pay for the service again !

I hope the company takes this feedback seriously and improves its service for future customers.

18 September 2026
Unprompted review
Rated 5 out of 5 stars

EVISA. Express the best

I am truly satisfied with the service provided by EVISA.EXPRESS. I have been using their company for years now, and they have always delivered excellent service. Thank you very much.

6 September 2026
Rated 5 out of 5 stars

EXCELLENT

Absolutely, 100% happy with the service! Correspondence was immediate and very helpful... fast and efficient service!
Thank you!

7 September 2026
Unprompted review
Rated 3 out of 5 stars

I have a problem

I have a problem...because i complete in one time, but i cant send my passport photo. Then complete the form, and i pay again USD 85, because i cant use the same form

17 July 2026

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