Avoid at all costs. Tried to return some bow ties that were not the quality I had hoped for. Sent them 2 weeks ago and still not heard anything back. No delivery note so wrote my own, sent various ema... See more
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AVOID! Tried to return 2 items as not what I hoped for (cheap and nasty quality), but there was no delivery note so had to print one out to write my reasons for return and send to the address on the... See more
Superb service recovery. I was having issues reaching out to the shop, but once they were aware that I was experiencing issues, they immediately jumped to my help. And I got my items on time for my we... See more
The whole process, from ordering until receiving the tie was good. Quickly dispatched, and a lovely tie to compliment a wedding outfit I wore. Great quality tie too. Highly recommend.
Company details
Written by the company
At The Tie Co, we specialize in crafting premium accessories for the modern gentleman. Our collection includes an extensive range of ties, braces, cufflinks, bow ties, pocket squares, and lapel pins, designed to complement every style and occasion. With a focus on quality, elegance, and affordability, we take pride in providing our customers with products that add sophistication to their wardrobe. Whether you're dressing for a wedding, a business meeting, or a formal event, our accessories are crafted to make a statement. We are committed to exceptional customer service, fast shipping, and ensuring every customer feels confident and stylish with their purchase. Trust The Tie Co to help you elevate your look, one accessory at a time.
Contact info
United Kingdom
- thetiecompany.co.uk
2.9
Average
39 reviews
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Hasn’t replied to negative reviews
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I still haven't received my order.
29 July 2025
AVOID - scam!!
AVOID!
Tried to return 2 items as not what I hoped for (cheap and nasty quality), but there was no delivery note so had to print one out to write my reasons for return and send to the address on the website. No refund, no acknowledgement, nothing. Tried calling the 020 number on the website but doesn't work. Tried emailing info@thetiecompany but this doesn't work either. Absolute sham.
10 July 2025
Unprompted review
Really pleased with the set
Really pleased with the set. A very good price and good quality too. It all arrived in good time and well packaged.
9 July 2025
No Customer Service. Email address does not work.
One of the ties was stained. The customer service email bounced. No reply on FB Messenger. I am lucky my credit card was able to reverse the charge. Avoid.
2 July 2025
The whole process
The whole process, from ordering until receiving the tie was good.
Quickly dispatched, and a lovely tie to compliment a wedding outfit I wore.
Great quality tie too.
Highly recommend.
12 June 2025
I ordered 2 ties and received 1
I ordered 2 ties and received 1. I tried to email you but the email bounced back. I contacted you through another method but got no reply. I want my 2nd tie or a refund. Appalling service I have to say, so please learn from it and do better as it’s not good enough.
14 April 2025
Excellent product and service
Ordering was easy, and the ties arrived quickly. Cannot fault the product, price or service. Well done.
8 April 2025
The contact number doesn’t work so no…
The contact number doesn’t work so no one to contact !
No return label packaged inside my order!
Royal Mail delivered the package but I havnt had any confirmation from the company and no refund!!
Terrible shop
Very unhappy
20 March 2025
I ordered my tie on the 18th March and…
I ordered my tie on the 18th March and up to the 26th of March I have never received my order from your company. This tie was important for my dance competition starting on the 29th March.
19 March 2025
Superb service recovery
Superb service recovery. I was having issues reaching out to the shop, but once they were aware that I was experiencing issues, they immediately jumped to my help. And I got my items on time for my wedding! I appreciate their service and items are great!
21 February 2025
Good service
Fast and good service but as far as quality, you get what you pay for I would recommend
29 January 2025
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