Tickets came through the same day to my email no problem, the scan took few times to work but happy get through the MCG great seats. Will definitely use again. I was able to purchase two tickets... See more
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Company details
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Ticket Merchant is a secondary ticket marketplace dedicated to delivering the ultimate fan experience for music, sports, and live events. With over 15 years of experience as a premier secondary marketplace, we specialise in connecting fans with memorable experiences. From exhilarating sporting events like the AFL and the Australian Open to electrifying concerts featuring iconic artists such as Taylor Swift and Billie Eilish, we provide access to a diverse range of events both in Australia and globally. Our tickets are sourced exclusively from reputable Australian resellers, guaranteeing authenticity and security. We stand by our commitment to customer satisfaction with a 100% guarantee, ensuring you always receive the tickets you purchase. At Ticket Merchant, we are dedicated to creating lasting memories and enhancing the fan experience. Our mission is simple: Connecting More Fans to Live Events.
Contact info
PO Box 154 Flinders Lane, 3000, Melbourne, Australia
- (03) 9498 1554
- info@theticketmerchant.com.au
- theticketmerchant.com.au
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 91% of negative reviews
Typically replies within 1 week
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Easy
Easy, seamless transaction, easy seamless receipt of ticket, easy seamless attendance with digital ticket. Straight forward and no dramas. Thanks!
Spectacular Jimmy Carr at John Caine arena on…
Saw Jimmy Carr at John Caine arena on Wednesday night. The venue was great and our seats were incredible! Jimmy was on stage for almost two hours and did not disappoint. Funny, quick witted, engaging, wickedly inappropriate at times and intelligent, all rolled into one. My cheeks were aching by the end of the show from all the laughter! Highly recommended entertainer and venue.
Totally recommend Ticket Merchant
I checked out the website to make sure it was legitimate. Was easy to use and appreciated that we could get Jimmy Carr tickets the day prior to his Melbourne show. Totally recommend using Ticket Merchandise
Easy transportation
Easy transportation, show was on time and Jimmy Carr was controversially funny as usual😂
It was more than I hoped for
It was more than I hoped for. He was amazing, funny, he just flowed. I have watched heaps of him on YouTube but he exceeded all my expectations. It was brilliant. The seating was great, the screen was perfect and he was amazing.
Loved Jimmy Carr
Loved Jimmy Carr, felt all the emotions!! Great venue, great atmosphere, lots of laughs
The atmosphere was amazing
The atmosphere was amazing, the artists A.R.T and Josh Tatofi were so good we didn’t want it to end. The staff were amazing and were very helpful, A great night that we will definitely remember thank you for a great night.
Was sceptical but glad I used them
Was sceptical but glad I used them. Couldn’t get tickets to something and so used Ticket Merchant and got front row seats. No problems with the tickets annd received them before the show. Easy to use website. Had to contact customer service by email and got a reply that answered perfectly. Have now bought again for another sold out show I missed getting tickets too
Mumford & Sons were brilliant
Mumford & Sons were brilliant, great acoustics also at Rod Laver Arena
Very fast and easy,amazing…
Very fast and easy,amazing performance,I will definitely be back good feed back
Easy to buy and save seats,and seats…
Easy to buy and save seats,and seats were amazing which made the whole experience bettet
Scam tickets
Purchased tickets for a concert in Hobart (The Darkness). Barcodes never arrived and wasn't allowed entry to the concert. Door staff said several other groups had the same issue that night. Contacted for an explanation and got a brush off, no apology and no refund. A scam.

Reply from Ticket Merchant
Recieved tickets in a timely manner.
We got allocated front row seats!
I bought tickets to an MCG game and selected a section of a ticket. I ended up getting allocated front row seats (literally the front row) and it was such a surprise!
Great show but pushy staff.
Show was fantastic with incredible sound and lighting. Ushers were pushy from arrival until leaving. Treating me like I’ve never been to a stadium before to barking at me that I can’t take a can in when I was nowhere near ready to enter the hall. Drinks expensive. Nice short lines though.
Great concert experience and fantastic…
Great concert experience and fantastic venue for live events. The atmosphere was excellent and the show itself outstanding. The venue was well organised though having a few more staff on the floor to help guide queues to less crowded bars and toilets would help improve the flow. The team could also engage a bit more with patrons. More seating options would also be appreciated. As BEC is quite far from the city, many people arrive early to make a full evening of it, so improving comfort during that time would make a big difference and improve sales for the venue!
Any Teletech event is easily one of my…
Any Teletech event is easily one of my favourite experiences of the year! PICA is always a great venue with amazing staff
Was a great event experience
Was a great event experience.
Everything ran smoothly from parking, helpful staff showing us where seats were located.
Ease & amount of food/bar stalls.
Well setup & easy to navigate our way entire time.
Jimmy Carr is amazing we so luv him.
Will purchase tickets thru again x
Wonderful experience
Had no trouble getting our tickets, had no trouble getting to our seats for the show on time even though the show we were at was over 4000 people. We had a great night and a wonderful experience!
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