The TCM Group Reviews 

377
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 100 reviews, reviewers overwhelmingly had a truly great experience with this company. Customers frequently praise the exceptionally knowledgeable staff and inspiring trainers who always create a wonderfully supportive learning environment, delivering engaging interactive sessions with great expertise and enthusiasm. People also highlight that the course content is exceptionally well-structured, offering a perfect balance between theory and practical tools that are directly applicable to professional and daily personal life. Some reviewers were not happy with the course materials, noting that the initial information provided could sometimes feel confusing or automated, and suggested that more detailed case studies and relevant examples would be beneficial.

What people talk about most

Staff

Clients share satisfaction with the staff, frequently highlighting their wealth of knowledge, engaging... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the engaging, well-structured... See more

Service

Users describe positive interactions with service, highlighting exceptional training sessions that are both... See more

Product

Customers consistently note positive experiences with product, describing the coaching course as practical,... See more

Quality

Consumers express great satisfaction with the exceptional quality of the course, highlighting its... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Highly recommend the Quality Conversations course to anyone - the day covered so many learnings and new ways of thinking things you thought you already knew. The course wasn’t dull, it explored va... See more

Company replied

Rated 5 out of 5 stars

I joined the three masterclass sessions covering Culture Catalysts, Redesigning People and Culture, and Culture as a Strategic Asset. Each session walked you through the simple methodology... See more

Company replied

Rated 5 out of 5 stars

Thoralf has been an excellent tutor for our first two days of our Leadership course. His explanations are engaging and thorough, with a very calm and approachable aura! I can take many things away fro... See more

Company replied

Rated 5 out of 5 stars

I took the 5-day mediation course with Marie Coombes. The course was very well-structured, striking the perfect balance between theory and practice. Marie was a brilliant instructor, who explained and... See more

Company replied


Company details

  1. Business Management Consultant
  2. Coaching Center
  3. Education Center
  4. Human Resource Consulting
  5. Mediation Service
  6. Training Centre

About The TCM Group

Written by the company

TCM putting people first

TCM is a leading global provider of mediation, investigations, coaching, conflict management, HR, culture change, turnaround and leadership consultancy and training services.

These companies are part of the TCM Group:

The TCM group Engage Leadership The Mediation Company Resolution Framework People & Culture Engage Coaching Transformational Culture The Investigation Company The People & Culture Association

Contact info

Join us at TCM Academy

At the TCM Academy we provide world-class training.

4.9

Excellent

TrustScore 5 out of 5

377 reviews

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4.9

All reviews

(377)

101 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great courses

Great courses, always informative and worth it.

12 November 2024
Unprompted review
The TCM Group logo

Reply from The TCM Group

Hi Alex, thank you for your kind review! Kind regards, The TCM Group.

Rated 4 out of 5 stars

Clear and concise training

Clear and I like real life scenarios that are relevant

7 November 2024
Unprompted review
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Reply from The TCM Group

Hi Roz, thank you for your review! Kind regards, The TCM Group.

Rated 5 out of 5 stars

All round fantastic Training

All round fantastic Training, delivered exceptionally well by Throlf.

11 October 2024
Unprompted review
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Reply from The TCM Group

Hi Katy, thank you for your kind review! Kind regards, The TCM Group.

Rated 5 out of 5 stars

Great trainer and super interesting…

Great trainer and super interesting course, which was well structured and timed. Would recommend!

3 October 2024
Unprompted review
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Reply from The TCM Group

Hi Cecilia, thank you for your review! We are so pleased to hear that you had a positive experience and that you would recommend us. Kind regards, The TCM Group.

Rated 5 out of 5 stars

Very informative training from an…

Very informative training from an instructor that knew what he was talking about, highly recommended

1 October 2024
Unprompted review
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Reply from The TCM Group

Hi Rob, thank you for your review! We are so pleased to hear that you had a positive experience with us. Kind regards, The TCM Group.

Rated 4 out of 5 stars

Wonderful supportive group

Wonderful supportive group.
Excellent facilitators.

1 October 2024
Unprompted review
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Reply from The TCM Group

Hi Adele, thank you for your review! We are so pleased to hear that you had a wonderful group with great facilitators. Kind regards, The TCM Group.

Rated 5 out of 5 stars

Thoralf is an amazing trainer

26 September 2024
Unprompted review
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Reply from The TCM Group

Hi Alfie, thank you for your review! We are so pleased to hear that you enjoyed the course taught by Thoralf. Kind regards, The TCM Group.

Rated 5 out of 5 stars

Great course full of information I’ll…

Great course full of information I’ll be bringing into my role on a daily basis going forward

2 September 2024
Unprompted review
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Reply from The TCM Group

Hi Becky, thank you for your review! We are so pleased to hear that you found the course useful. Kind regards, The TCM Group.

Rated 4 out of 5 stars

Knowledgeable tutor with lots of…

Knowledgeable tutor with lots of experience. Great participants to work with on the course.

Only down side were the facilities, the training room was a bit small and break out spaces weren't ideal, but quality of training and support was great.

26 July 2024
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Reply from The TCM Group

Hi Karin, thank you for your review! We are sorry to hear that you did not find the facilities ideal - this kind of feedback it vital to us and I will ensure that it is fed in to the team. We are however please to hear that you enjoyed the course. Kind regards, The TCM Group.

Rated 5 out of 5 stars

Bespoke session for event

We worked closely with Alex and Aditi within TCM. The engagement prior to the event date were fantastic with regular meetings and discussions with both colleagues to discuss expectations, progress and outcomes. Alex delivered a great session with many delegates positively commenting on this which added to a successful day.

6 August 2024
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Reply from The TCM Group

Hi Bethan, thank you for your review! We are so pleased to hear that you had a positive experience with us and that the session was a success. Kind regards, The TCM Group.

Rated 5 out of 5 stars

Adv Investigation Training - Highly recommended

The course was relevant, very informative and was professionally delivered. The trainer is great and well experienced in terms of investigation process and reporting. Pacing of presentation and answering questions is good and never rushed. I got what i expected, the process was clearly explained by TCM.

25 July 2024
Unprompted review
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Reply from The TCM Group

Hi Ella, thank you for your review! We are so pleased to hear that you found the course informative. Kind regards, The TCM Group.

Rated 5 out of 5 stars

TCM workplace mediation training

Excellent training. Really informative, excellent trainer and guest mediators who joined us for the last two days of the five day course. The training helped me to re frame how I think about mediation and also how I can use the transferable skills in every day social work practice.

19 July 2024
Unprompted review
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Reply from The TCM Group

Hi Nick, thank you for your review! We are so pleased to hear that you found the training informative. Kind regards, The TCM Group.

Rated 4 out of 5 stars

Really good Service

The process was clearly explained. The forms were easy to fill in. The debrief was excellent and covered all necessary areas. The parties involved found the experience very useful, informative and productive.

10 July 2024
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Reply from The TCM Group

Hi Mukosha, thank you for your review! Kind regards, The TCM Group.

Rated 5 out of 5 stars

Excellent training delivered by TCM

Excellent training delivered by TCM on investigations at work. It was packed with useful information and practical tips, opportunities to share experience and learn useful information. Would highly recommend.

9 July 2024
Unprompted review
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Reply from The TCM Group

Hi Claudia, thank you for your review! We are so pleased to hear that you found the training useful. Kind regards, The TCM Group.

Rated 5 out of 5 stars

Leader in field of mediation training

Excellent attentive person-centred trainer, engaging learning format, solid underlying theory.

15 July 2024
Unprompted review
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Reply from The TCM Group

Hi John, thank you for your review! Kind regards, The TCM Group.

Rated 5 out of 5 stars

Excellent course

Excellent course with knowledgable, supportive and encouraging trainers.

19 July 2024
Unprompted review
The TCM Group logo

Reply from The TCM Group

Hi Caroline, thank you for your review! Kind regards, The TCM Group.

Rated 4 out of 5 stars

Very inspiring and thought provoking course

The information shared and the knowledge gained will help me with future investigations. Thoroughly enjoyed the 2 days, the trainer Rachel was excellent.

9 July 2024
Unprompted review
The TCM Group logo

Reply from The TCM Group

Hi Tino, thank you for your review! Kind regards, The TCM Group.

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