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Scented Aromas Reviews 

470
•
TrustScore 3.5 out of 5

3.7

Beauty Product Supplier
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Rated 1 out of 5 stars

Very disappointing. Ordered my product on the 6th August & still not received even though my money was taken immediately. I have spoken to the courier who’ve informed me they are still awaiting the co... See more

Company replied

Rated 5 out of 5 stars

Fab product!! Bought the Citronella soap sponge twice now for our holidays to Greece,normally I would have at least 10 mosquito bites,never got bit once while using these sponges,would highly recommen... See more

Rated 5 out of 5 stars

Ordered 2 soap filled sponges with citronella to deter the mosquitos in the maldives, didn't see any so presumed they worked. Lasted all holiday, smelt lovely. Really lots of soap in them, well worth... See more

Rated 5 out of 5 stars

I ordered the advent calendar and Christmas selection of bath bombs . On every order I have had Soap gal has done there best to get the orders out on time,prompt delivery ,great reassurance (due to la... See more

Company details

  1. Beauty Product Supplier
  2. Candle Store

Written by the company

Empowering women to feel good through the love of fragrance; On their skin & throughout their home. Supplying unique skincare & home fragrance scents you won't find at many other retailers.

Contact info

3.7

Average

TrustScore 3.5 out of 5

470 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 25% of negative reviews

Typically replies within 24 hours

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3.7

All reviews

(470)

8 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

This is a great company products are…

This is a great company products are amazing will be ordering more especially the carpet powders an wax melts I would really highly recommend an they are reasonably priced aswell well worth the money one happy customer :) x

21 January 2023
Rated 5 out of 5 stars

😍😍

Got my package, the hot chocolate candle smells exactly the same as the real thing, smells so nice. 100% my fave bath and body shop I’ve ordered from.

17 January 2023
Rated 5 out of 5 stars

Amazing range of products and excellent…

Amazing range of products and excellent customer service. The sink fresheners are brilliant and make the most amazing smell. I’ve also ordered the bath bombs at Christmas which my niece especially loved. Another order will be going in soon.

25 November 2022
Unprompted review
Rated 5 out of 5 stars

My first order they accidently missed…

My first order they accidently missed something out (I ordered not long before Christmas so I can completely understand if they had a lot of orders!)
Popped them a messaged and they responded pretty quickly and sorted it. I have since placed a second order. I can't fault their products with my first order! The bath bombs and wax melts smells are amazing. Haven't used it all but the bits I have are incredible. Thank you again 😊

29 December 2022
Unprompted review
Rated 1 out of 5 stars

3 wks still waiting on order customer…

3 wks still waiting on order customer service is none money basically been stolen Al I get got was post not there fault and wish read terms conditions as no fault of there's not there faulty of.
There's

11 December 2022
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Reply from Scented Aromas

Hi Audrey,

I appreciate your review and the frustration on the delay in your order. You did order PRE ORDER items of which the dispatch date was on the items you purchased, you also had 3 options to select at the shipping option - Royal Mail First Class, Royal Mail Second Class and Evri Next Day. Of which you chose Royal Mail second class.

You have communicated with us a few times now and we have always responded straight away within 24 hours. When we spoke you said it was your fault that you selected royal mail second class.

We have no control over delays unfortunately with couriers and it is the busiest time of year.

You have the tracking number for your order which proves it has been posted and I can assure you money has not been 'stolen'.

Rated 5 out of 5 stars

Lovely fresh smellies

Massive range of products online and the packaging looks very professional I love the pink logo stickers. Products smell amazing I couldn’t wait to use them , my house smells so fresh! Great customer service and quick replies to any queries. I’ll definitely be returning for more soon

7 December 2022
Unprompted review

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