I'm always skeptical about trying new companies that seem to have 'too good to be true' pricing, especially when they have higher than usual reviews. Nothing to worry about here. Paid for next day del... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
No quibble replacement. After receiving an "empty bag" - with apologies from the royal mail. I contacted Stuart and within the space of 5 minutes he'd arranged for a replacement to be sent 24hour tra... See more
A good price and very speedy delivery. It all got better after I found a slight manufacturing fault with the bag I bought - it was losing a bit of down after a couple of nights use. I emailed them... See more
One of the best customer experiences I’ve had in a long time; Stewart was beyond helpful and reassuring when there was an issue with DPD. I honestly couldn’t recommend him, and the team at The Sleepin... See more
Company details
Written by the company
The UK's specialist sleeping bag store. Based in the North of England we are a specialist store dedicated to sleeping bags (and their accessories of course). So if you need something to head off bikepacking or hiking, travelling around Thailand, or just something for the folks to sleep in when they stay over we have the bag for you.
Contact info
Unit 158 Avenue B, LS23 7BJ, Wetherby, United Kingdom
- 0113 5218 575
- thesleepingbagstore.com
4.9
Excellent
590 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great value 5 season sleeping bag
Great value 5 season sleeping bag. Like my military schlafsack but cleaner.
27 January 2026
Do not hesitate to buy from these guys
Do not hesitate to buy from these guys, the service from them was incredible. I missed my delivery and received a call the following day from these guys checking in if I’d been able to rebook it and if they could help at all. The lovely lady was able to confirm that my delivery was indeed rebooked. I was honestly blown away with the customer service. I would 100% recommend.
20 January 2026
Reply from The Sleeping Bag Store
Hi Katie, thanks so much for your lovely review.
Best wishes,
Heather
I'm always skeptical about trying new…
I'm always skeptical about trying new companies that seem to have 'too good to be true' pricing, especially when they have higher than usual reviews. Nothing to worry about here. Paid for next day delivery, order arrived next day. Everything is perfect. Thank you.
30 January 2026
Unprompted review
Reply from The Sleeping Bag Store
Hi, thanks so much for taking the time to leave such a great review. Glad you were happy with the service.
Best Wishes,
Chris
Excellent value paired with outstanding…
Excellent value paired with outstanding service. What else could you desire?
29 January 2026
Unprompted review
More than happy.
Great price combined with a great service. What more could you ask for.
12 January 2026
Exceptional customer service and good…
Exceptional customer service and good price, kept us informed of progress throughout.
6 January 2026
Great customer service
When there was a mix up with delivery, the customer service in getting my order to me was exceptional. Would definitely use this company again.
9 December 2025
Prompt and efficient service
9 December 2025
Kids sleeping bags
The colours of the badges were great for the three kids. Quality looked good. The delivery was fast. We shall see this summer how they perform.
2 December 2025
Delivery came promptly
Delivery came promptly. Ordered the Snugpack basecamp sleeper expedition ops sleeping bag and it is a little bulky packed down but that's to be expected as it's a super warm and comfy sleeping bag having tested it out in 1-2 degrees temp I felt super snug and cosy.
19 November 2025
Great product
Great product! I needed an occasional spare bed and this self-inflating airbed is perfect.
20 October 2025
Brand new quality
Brand new quality, cheaper than all other retailers unless you buy the item seocnd hand, which the stuff they sell isn't. Probably the best place to get your hands on a good quality bag for the best price
7 October 2025
Express delivery worked as described
The sleeping bag itself is great and as described. Website/ordering was easy.
We used express delivery to receive it in time for a school residential and I am happy that it all worked great- the bag actually arrived a bit earlier than expected.
29 September 2025
Overall a positive experience
User friendly website, easy to search for the item I wanted. A good selection of items to choose from, all good brands and competitively priced. Very pleased with my sleeping bag which arrived promptly and when it was promised. Overall a positive experience. I would buy from here again.
17 September 2025
First time customer - exceptional experience
The item arrived quickly and as described. I had to contact the company as I had a query on my order - customer service was exceptional in how they dealt with my query. Highly recommend it and I will be ordering from them again in the future.
16 September 2025
A good price and very speedy delivery
A good price and very speedy delivery. It all got better after I found a slight manufacturing fault with the bag I bought - it was losing a bit of down after a couple of nights use.
I emailed them just for their thoughts and the response was outstanding. I got an actual phone call the next day from a lovely (and witty) chap and a new bag and returns label were basically on their way. Exceptional response and customer service. Hats off
9 September 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.