The Silent Disco Company Group Ltd Reviews 

210
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 83 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful staff, noting that communication is entirely seamless and the equipment is remarkably easy to set up and use. People consistently highlight the exceptional customer service, mentioning that the team is always ready to answer queries and provide useful technical support. However, some people mentioned encountering frustrating issues such as missing items, incorrect equipment delivered, or essential cables being accidentally left out. A few reviewers also experienced significant delivery stress or found that customer support was unresponsive when attempting to resolve these unexpected problems.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting exceptional professionalism,... See more

Product

Consumers find product to be positive, highlighting how easy the equipment is to set up and use for parties.... See more

User experience

Clients share positive opinions on user experience, highlighting that everything is quick, simple, and easy... See more

Customer service

Users describe positive interactions with customer service, highlighting a brilliant, friendly team that is... See more

Staff

People report positive experiences with staff, highlighting their professionalism, friendliness, and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hired a screen, headphones and dvd player for a tv series showing for a birthday party of 41 people. Absolutely fabulous from start to finish. Great communication just before the event to ensure th... See more

Rated 5 out of 5 stars

Brilliant team, very friendly and always happy to support with ordering and any queries. We ordered the karaoke and silent disco package and it was easy use. Everyone enjoyed and it was the perfect ad... See more

Rated 5 out of 5 stars

Another happy hire (5th year running). We use Silent Disco Company each year for an event with our church youth group. Quality equipment, very reasonable prices, so well organised and good with comm... See more

Rated 5 out of 5 stars

The Silent Disco was a smash hit at our Boxing Day Party. The sales team were exceptional, incredibly helpful and had my requirements at the heart of everything. The equipment was brillian... See more


Company details

  1. Entertainment Agency
  2. Karaoke Equipment Rental Service
  3. Mobile Disco

Written by the company

The UK’s Original Silent Disco Hire & Events Company, catering to a wide variety of events including Private events, Festivals, Weddings and Corporate Events. We offer the very best service and Silent Disco experience from small to large events. Offer...


Contact info

4.8

Excellent

TrustScore 5 out of 5

210 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.8

All reviews

(210)

79 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

So simple, and great fun

So simple - the box with the silent disco inside was really easy to set up, and worked well all evening. Such good service and the party was great fun. No fuss returning the box at the end too - fully recommended

8 March 2025
Unprompted review
The Silent Disco Company Group Ltd logo

Reply from The Silent Disco Company Group Ltd

Hi Louise, thank you for providing a positive 5-star review. We hope to see you again in the future :)

Rated 5 out of 5 stars

Good customer service

Good customer service, amazing equipment and good delivery!

8 March 2025
Unprompted review
The Silent Disco Company Group Ltd logo

Reply from The Silent Disco Company Group Ltd

Hi Kiera, thank you for providing a positive 5-star review. We hope to see you again in the future :)

Rated 5 out of 5 stars

Friendly helpful staff and easy to use

Friendly helpful staff, able to accommodate my last minute changes.
The equipment was super easy to set up and everyone had a fantastic time with the silent disco set. Great that you could use your own music to allow for songs that you and your guest enjoy. Would recommend again!

8 March 2025
Unprompted review
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Reply from The Silent Disco Company Group Ltd

Hi Rachel, thank you for providing a positive 5-star review. We hope to see you again in the future :)

Rated 5 out of 5 stars

Husbands 40th!

What an amazing night we had, it was so simple to use the headsets & accompanying products. The silent disco company were so helpful from beginning to end. I can’t recommend this product or company enough, it made my husbands 40th epic! The range is amazing too, a conga was taken into the street, the music just kept on playing! I’ve now shared the company details to friends who all want to use it at their parties too! Thanks guys!

1 March 2025
Unprompted review
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Reply from The Silent Disco Company Group Ltd

Hi Micheala, thank you for providing a positive 5-star review. We hope to see you again in the future :)

Rated 5 out of 5 stars

Super Efficient and Reliable Company

This is our second time booking with The Silent Disco Company. They are fantastic to deal with - extremely responsive to all requests, efficient in dealing with bookings, flexible about delivery, and really reliable. I was told delivery and collection could be any time on the day, but in the morning I received a one hour time slot which was so helpful.
The equipment is great and we have not had any issues with it. An easy way to have a great night of fun.

1 March 2025
Unprompted review
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Reply from The Silent Disco Company Group Ltd

Hi Sarah, thank you for providing a positive 5-star review. We hope to see you again in the future :)

Rated 4 out of 5 stars

Silent Disco

Great choice of music, different types. Easy to set up and use. Everyone had a great time.

22 February 2025
Unprompted review
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Reply from The Silent Disco Company Group Ltd

Hi Jo, thank you for providing a positive review. We hope to see you again in the future :)

Rated 5 out of 5 stars

Excellent service as always

Excellent service as always - easy to use, straightforward instructions, helpful team available via phone and email, great at sorting out a delivery problem with courier. Highly recommended. 5* on all accounts. Will definitely use again.

14 February 2025
Unprompted review
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Reply from The Silent Disco Company Group Ltd

Hi Zoe, thank you for providing a positive 5-star review. We hope to see you again in the future :)

Rated 5 out of 5 stars

We absolutely loved our silent disco

We absolutely loved our silent disco. It was a great service, arrived in plenty of time, easy to set up and smooth pickup. Thank you!

15 February 2025
Unprompted review
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Reply from The Silent Disco Company Group Ltd

Hi Clara-Suz, thank you for providing a positive 5-star review. We hope to see you again in the future :)

Rated 5 out of 5 stars

Hired a silent disco for my 30th…

Hired a silent disco for my 30th birthday and it was amazing. The whole group loved it and it was the highlight of the weekend. It was so easy to book, set up and is even delivered and collecting for you! The team at the silent disco are so helpful and it’s really easy to contact them via email and on the phone if you need anything. Would highly recommend! Steph was particularly helpful.

24 January 2025
Unprompted review
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Reply from The Silent Disco Company Group Ltd

Hi Renee, thank you for providing a positive 5-star review. We strive to deliver the highest quality service and provide the best experience for you and your guests. We hope to see you again in the future :)

Rated 5 out of 5 stars

Super efficient

Super efficient. Great to deal with. Simple booking. No fuss. Great equipment. Amazing fun.

1 February 2025
Unprompted review
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Reply from The Silent Disco Company Group Ltd

Hi Joanne, thank you for providing a positive 5-star review. We hope to see you again in the future :)

Rated 5 out of 5 stars

Amazing silent disco experience!

I booked the silent disco for a hen do weekend and everyone absolutely loved it! Great service from start to finish!
It was very reasonably priced, the booking process really easy, communication great and easy set up.
Can’t fault anything and need to find an excuse to hire again! Thank you for helping make our weekend amazing!

8 February 2025
Unprompted review
The Silent Disco Company Group Ltd logo

Reply from The Silent Disco Company Group Ltd

Hi Caroline, thank you for providing a positive 5-star review. We strive to deliver the highest quality service and provide the best experience for you and your guests. We hope to see you again in the future :)

Rated 5 out of 5 stars

This company was great

This company was great. Equipment arrived on time and all worked. We have used them 3 times for our school discos for the last two years. Reliability is key and that what they gave us for a really positive experience

8 February 2025
Unprompted review
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Reply from The Silent Disco Company Group Ltd

Hi Helen, thank you for providing a positive 5-star review. We strive to deliver the highest quality service and provide the best experience for you and your guests. We hope to see you again in the future :)

Rated 5 out of 5 stars

Brilliant service and great fun

Brilliant service, super easy setup that was really easily explained with the setup video. Everyone absolutely loved it and the silent disco is going to become a staple at our family Christmas party every year!

21 December 2024
Unprompted review
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Reply from The Silent Disco Company Group Ltd

Hi Georgina, thank you for providing a positive 5-star review. We strive to deliver the highest quality service and provide the best experience for you and your guests. We hope to see you again in the future :)

Rated 5 out of 5 stars

Seamless booking process - great products!

The service from the booking enquiry to post event has been incredible and attentive. We had to change our date with little notice which the team dealt with effectively, and the communication was flawless. The headsets worked great, pretty much straight out of the box and we will be booking again!

1 February 2025
Unprompted review
The Silent Disco Company Group Ltd logo

Reply from The Silent Disco Company Group Ltd

Hi Stephen, thank you for providing a positive 5* star review. We strive to deliver the highest quality service and provide the best experience for you and your guests. We hope to see you again in the future.

Rated 5 out of 5 stars

I booked the silent disco for a 21st birthday

I booked the silent disco for a surprise for my Daughter’s 21st birthday. The service I received from start to finish was excellent
Steph answered all my concerns nothing was too much trouble. The whole process was flawless from delivery to pickup of the equipment. Everyone had a fantastic time will definitely book again.

1 February 2025
Unprompted review
The Silent Disco Company Group Ltd logo

Reply from The Silent Disco Company Group Ltd

Hi Lesley, thank you for providing a positive 5* star review. We strive to deliver the highest quality service and provide the best experience for you and your guests. We hope to see you again in the future :)

Rated 5 out of 5 stars

Charity Fundraiser Silent Disco

We hired a package of headsets, lights, music already on tablets to make our Charity fundraiser night as easy as possible. The equipment was all charged and extremely easy to set up and the instructions were really clear. We were so delighted with it all. We had a fabulous night and such fun, with the music set up with 3 channels it meant we had something for everyone. Would absolutely recommend to anyone. The staff at The Silent Disco company were so helpful and communicated all the info we needed to be sure we got what we needed for our night. The courier also delivered and collected so couldn’t be more convenient. Will definitely do it again!

4 February 2025
Unprompted review
The Silent Disco Company Group Ltd logo

Reply from The Silent Disco Company Group Ltd

Hi J Hewstone, thank you for providing a positive 5* star review. We strive to deliver the highest quality service and provide the best experience for you and your guests. We hope to see you again in the future :)

Rated 5 out of 5 stars

The silent disco company were really…

The silent disco company were really helpful and efficient in providing me with a brilliant silent disco for my party. Everything was user friendly and worked well, I would definitely use them again! Thank you for a very memorable and fantastic evening!

25 January 2025
Unprompted review
The Silent Disco Company Group Ltd logo

Reply from The Silent Disco Company Group Ltd

Hi P Miller, thank you for providing a positive 5* star review. We strive to deliver the highest quality service and provide the best experience for you and your guests. We hope to see you again in the future :)

Rated 5 out of 5 stars

Delivery in good time

Delivery in good time, well packaged, excellent video to show what to do. All went to plan, and we are booking them up again for a further two events.

29 January 2025
Unprompted review
The Silent Disco Company Group Ltd logo

Reply from The Silent Disco Company Group Ltd

Hi Sandra, thank you for providing a positive 5* star review, we strive to deliver the highest quality service. We're also pleased to hear that you received a fantastic experience and are booking with us again :)

Rated 5 out of 5 stars

Great experience, highly recommend

Everything arrived ahead of time, I was provided with quick responses to the questions I had, easy to set up and pack away. Sadly, the smoke machine set of the fire alarm a couple of times so we did not end up using that. The disco lights were fabulous. The party was a huge hit for a crowd of 14 year olds. Highly recommend and would use them again.

11 January 2025
Unprompted review
The Silent Disco Company Group Ltd logo

Reply from The Silent Disco Company Group Ltd

Hi Rav, thank you for providing a positive 5* star review. We strive to deliver the highest quality service and quick responses. We're sorry to hear about the smoke machine, but glad that it all went smoothly in the end and you had a fantastic time. We hope to see you again in the future :)

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