Envisage Promotions Ltd Reviews 

169
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful and professional staff who always go above and beyond to create a truly magical and engaging atmosphere. Communication is consistently smooth and reliable, making the entire booking process highly efficient from the initial enquiry right through to the actual event day. People note that the talented performers stay wonderfully in character and connect beautifully with everyone attending. Some reviewers were not happy with the service, mentioning that performers occasionally arrived late, failed to engage with guests properly, or that the overall experience felt mixed.

What people talk about most

Staff

Consumers find staff to be exceptionally professional, friendly, and reliable during events. Reviewers... See more

Service

Users describe positive interactions with service, highlighting reliable and consistent support for various... See more

User experience

Reviewers mention positive feedback about user experience, noting that everything was clear, efficient, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had Santa at our Family Festive Fun Day and he was absolutely brilliant. He was fantastic with all the children — taking time to interact with everyone, chatting, listening, and making each child f... See more

Company replied

Rated 5 out of 5 stars

We were lucky enough to have Robert from Envisage attend our ticketed Breakfast with Santa event. He was brilliant — he stayed in character throughout, and the children absolutely loved him! He was fr... See more

Company replied

Rated 5 out of 5 stars

Couldn’t recommend this company more for a Santa for hire! We recently hosted a breakfast with Santa event for the first time, and it went down a treat. After enquiring in September, we were ab... See more

Company replied

Rated 5 out of 5 stars

Both Santa and the Elf were fantastic, true professionals. They were very open to the ideas we put forward for distributing our work's Christmas party invitations. They spent a lot of time making thei... See more

Company replied


Company details

  1. Event Management Company

Written by the company

Need reliable & experienced temporary staff for your event or promotion? We provide promotional staff , event staff, hospitality staff, brand ambassadors, flyering staff, exhibition staff & pretty much any type of staff you need. All staff local, insur...


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

169 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(169)

44 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service, used for first time and will certainly use again. Staff were punctual and very polite.

10 August 2026
Unprompted review
Rated 2 out of 5 stars

Probably wouldn't recommend

My experience with Envisage Promotions as a performer was mixed, leaning negative. There may be people who find the setup useful for occasional promotional or event work, but it did not feel like the right fit for someone taking their performance career seriously.

The main issue for me was communication and transparency. I felt misled about how I was being represented, and I did not feel there was enough clarity around what was actually being submitted on my behalf. The process also seemed overly reliant on an app, when direct emails or phone calls would have felt more professional and reassuring.

Another concern was the lack of proof of submissions. As a performer, it is important to know where your details are going, what you are being put forward for, and how you are being presented. Without that, it is hard to feel confident in the process.

I would not completely dismiss them for casual work, but I would be cautious. I would not recommend Envisage Promotions to serious performers looking for clear, professional representation.

14 August 2026
Unprompted review
Rated 4 out of 5 stars

Event Toilet Cleaners

The toilet cleaning services provided across our event series has been reliable and consistent, helping to maintain clean facilities for attendees.
The Client team have been professional, responsive and overall we are pleased with the service provided.

1 June 2026
Unprompted review
Rated 5 out of 5 stars

We couldn't have asked for more.

We are absolutely thrilled with our new French doors! From the initial enquiry through to the installation, the entire experience was outstanding. Communication was excellent throughout, with quick responses and regular updates, making the whole process smooth and stress-free.

The installation was completed quickly and to a very high standard by a friendly, professional team who clearly take pride in their work. The quality of the doors and the finish are exceptional, and we couldn't be happier with the result.

We would highly recommend them to anyone looking for quality products, excellent customer service, and a hassle-free experience. Thank you for such a fantastic job!

13 July 2026
Unprompted review
Rated 5 out of 5 stars

Great experience with company and staff provided

Envisage came to my rescue at last minute, by providing me with Security staff members with less than 2 days to go until my event. They were helpful and flexible in their approach and very responsive. The staff members that were provided were both absolutely brilliant, really proactive, always checking in that we were happy with how they were handling things, both very knowledgeable and experienced and their approach in general was really helpful in de-escalating any potential issues. An all round great experience.

13 June 2026
Unprompted review
Rated 5 out of 5 stars

Review for Envisage

Review for Envisage

We had an excellent experience working with Envisage for our simulation and OSCE assessments. Lee, the wider team, and the actors provided a professional, reliable, and responsive service throughout.

The actors remained professional, consistent, and open to feedback, which helped support fairness and objectivity during the exam process. The team were also quick to respond to emails and were very helpful in arranging cover, even at short notice.

Overall, Envisage played an important role in helping our assessments run smoothly. We are very grateful for their support and look forward to working with them again soon.

27 April 2026
Unprompted review
Rated 5 out of 5 stars

The queue staff were brilliant.

The queue staff were brilliant.
They engaged with the visitors while they were waiting to enter the event and directed guests to the ticket staff to be checked in.
They were the first point of contact for our guest and great ambassadors to our event

25 April 2026
Unprompted review
Rated 5 out of 5 stars

Great from brief to delivery!

Envisage were great from initial enquiry to staffing. They came back very quickly on all messages which was very helpful as the job was fairly last minute.
The staff they supplied were all great.
Wouldn't hesitate to use them for any other promotional/photoshoot activity.

27 March 2026
Unprompted review
Rated 1 out of 5 stars

Very poor

Very poor service
They do not provide the Girls they are advertising
A complete waste of time … avoid !

6 February 2026
Unprompted review
Envisage Promotions Ltd logo

Reply from Envisage Promotions Ltd

We’re sorry to see this review, we would like to clarify that we have not provided any services to you.

Our records show that no booking was made, so we did not have the opportunity to deliver the service described.

We always aim to be open and transparent about what we offer and are happy to discuss any genuine enquiries directly.

Rated 4 out of 5 stars

This is the second using Envisage for…

This is the second using Envisage for our annual Christmas Fun day. We had a Santa and Elf and both were very friendly, which is great as there was nearly 200 children, were very helpful on the day to ensure the Grotto ran smoothly.
Looking forward to the next event.

30 November 2025
Unprompted review
Envisage Promotions Ltd logo

Reply from Envisage Promotions Ltd

Thank you so much for your kind words! We’re thrilled you had a positive experience and hope to work with you again soon.

Rated 5 out of 5 stars

Santa at our Family Festive Fun Day

We had Santa at our Family Festive Fun Day and he was absolutely brilliant. He was fantastic with all the children — taking time to interact with everyone, chatting, listening, and making each child feel special. The kids were completely in awe of him and the whole experience felt truly magical. We couldn’t have asked for a better Santa. Highly recommend!

22 December 2025
Unprompted review
Envisage Promotions Ltd logo

Reply from Envisage Promotions Ltd

Thank you so much for your kind words! We’re thrilled you had a great experience.

Rated 5 out of 5 stars

We hired a Santa Claus for our pubs…

We hired a Santa Claus for our pubs Breakfast with Santa event and he was absolutely amazing! We would not hesitate to recommend this company. The booking process and communication was also excellent.

20 December 2025
Unprompted review
Envisage Promotions Ltd logo

Reply from Envisage Promotions Ltd

Thank you for your kind words! We’re glad you had a great experience with us.

Rated 5 out of 5 stars

Great Company

Great company to deal with. We hired a Santa. Our performer, Allin, was absolutely amazing! Everyone was so impressed. He was very professional and just overall a pleasure to have at our event. He stayed in character the whole time and was just a huge hit.

22 December 2025
Unprompted review
Envisage Promotions Ltd logo

Reply from Envisage Promotions Ltd

Your kind review is greatly appreciated. Thank you so much and hope to work with you again soon!

Rated 5 out of 5 stars

Amazing Santa!

We were lucky enough to have Robert from Envisage attend our ticketed Breakfast with Santa event. He was brilliant — he stayed in character throughout, and the children absolutely loved him! He was friendly, engaging, and made every child feel special, taking the time to interact with them all. Robert helped create a magical atmosphere, and his professionalism and warmth made the event a huge success. We wouldn’t hesitate to recommend him and would love to work with him in the future.

23 December 2025
Unprompted review
Envisage Promotions Ltd logo

Reply from Envisage Promotions Ltd

It’s fantastic to hear that you had a good experience. Thank you for your feedback!

Rated 5 out of 5 stars

Santa Hire

We used Envisage Promotions for our corporate kids party Santa hire. The company were very quick to respond and all communications with them were pleasant and informative. I'd highly recommend this agency.

22 December 2025
Unprompted review
Envisage Promotions Ltd logo

Reply from Envisage Promotions Ltd

We’re delighted that you enjoyed your experience. Thank you for leaving a review!

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