The Regenerative Clinic Ltd. Reviews 

3,424
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

We booked Covid antigen tests for a cruise. Nathaniel & Henry (two very nice guys) walked us through the process of arranging it on our mobile devices. On the day of the test they welcomed us, perform... See more

Company replied

Rated 5 out of 5 stars

From first contact on line the system was simple. All forms were easily filled in and promptly followed up. Due reminders were sent to ensure we did not miss our appointments. On the allotted day we... See more

Company replied

Rated 5 out of 5 stars

Hi. I am travelling late evening today and with strict Spanish Covid documents requirements I was so worry that my Certificate will delay. But I was so happy - it has arrived 25 min after I uploaded m... See more

Company replied

Rated 5 out of 5 stars

I came to do the test almost at closing time as I needed it to be valid as long as possible. My destination requires the results to be printed. Anju, at canary wharf was very professional and friendly... See more

Company replied

Company details

  1. Private Hospital
  2. Diagnostic Center
  3. Laboratory
  4. Medical Laboratory

Written by the company

We are experts in treatments, including stem cell, platelet rich plasma (PRP) and Lipogems® for orthopaedic, arthritis & other degenerative conditions.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.6

All reviews

(3,424)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great test

Great test - by Michael - quick and effective. Great job 👍🏾

18 August 2022
Unprompted review
The Regenerative Clinic Ltd. logo

Reply from The Regenerative Clinic Ltd.

Hi Anthony,

Thanks for sharing your experience at our Canary Wharf Clinic. We'll be sure to pass on your review to Michael who will undoubtedly be delighted to hear your kind words.

We look forward to seeing you and many thanks again for taking the time to leave this review.

Kind Regards,
Yomi
Customer Service

Rated 5 out of 5 stars

Michael was a great and very quick

Michael was a great and very quick, no hassle.

18 August 2022
Unprompted review
The Regenerative Clinic Ltd. logo

Reply from The Regenerative Clinic Ltd.

Hi Druid,

Thanks for sharing your experience at our Canary Wharf Clinic. We'll be sure to pass on your review to Michael who will undoubtedly be delighted to hear your kind words.

We look forward to seeing you and many thanks again for taking the time to leave this review.

Kind Regards,
Yomi
Customer Service

Rated 5 out of 5 stars

Very efficient and caring service at…

Very efficient and caring service at Paddington branch.

17 August 2022
Unprompted review
The Regenerative Clinic Ltd. logo

Reply from The Regenerative Clinic Ltd.

Hi Pauline,

Thank you so much for your amazing feedback. We really appreciate your time in leaving this review. We'll be sure to pass on your feedback to the Paddington Clinic we wish you safe travels and hope to see you again in the future.

Kind Regards,
Khadija
Customer Service

Rated 5 out of 5 stars

I went to the Paddington branch and…

I went to the Paddington branch and Alison did an amazing job

17 August 2022
Unprompted review
The Regenerative Clinic Ltd. logo

Reply from The Regenerative Clinic Ltd.

Hi Chloe,

Thank you so much for this amazing review. We really value your feedback and Alison will be delighted to receive such a nice compliment. We hope to see you again soon.

Kind Regards,
Khadija
Customer Service

Rated 5 out of 5 stars

Michael and Alison took great care of…

Michael and Alison took great care of us and made the experience painless. Thank you

17 August 2022
Unprompted review
The Regenerative Clinic Ltd. logo

Reply from The Regenerative Clinic Ltd.

Hi Julie,

Thank you so much for your amazing feedback. We really appreciate your time in leaving this review. We'll be sure to pass on your feedback to the Canary Wharf Clinic we wish you safe travels and hope to see you again in the future.

Kind Regards,
Khadija
Customer Service

Rated 5 out of 5 stars

Second time I took the test in Reading…

Second time I took the test in Reading branch and the experiemce couldn't be better. Thanks!

16 August 2022
Unprompted review
The Regenerative Clinic Ltd. logo

Reply from The Regenerative Clinic Ltd.

Hi Raul,

Thank you so much for your amazing feedback. We really appreciate your time in leaving this review. We'll be sure to pass on your feedback to the Reading Clinic we wish you safe travels and hope to see you again in the future.

Kind Regards,
Khadija
Customer Service

Rated 5 out of 5 stars

Canary Wharf with Alison

Canary Wharf with Alison

Lovely and friendly put at ease

16 August 2022
Unprompted review
The Regenerative Clinic Ltd. logo

Reply from The Regenerative Clinic Ltd.

Hi Sam,

Thanks for sharing your experience at our Canary Wharf Clinic. We'll be sure to pass on your feedback to Alison and the rest of the team.

Kind Regards,
Khadija
Customer Service

Rated 5 out of 5 stars

Michael was great and patient

16 August 2022
Unprompted review
The Regenerative Clinic Ltd. logo

Reply from The Regenerative Clinic Ltd.

Hi Kelly,

Thank you for taking the time to review your recent experience with our testing services. We are happy to hear that Michael was able to make it a pleasant one, he will be delighted to receive your feedback. We hope to see you in clinic again soon.

Kind Regards,
Khadija
Customer Service

Rated 5 out of 5 stars

Effortless test

Michael was very quick and the process was painless and easy. An overall effortless test.

16 August 2022
Unprompted review
The Regenerative Clinic Ltd. logo

Reply from The Regenerative Clinic Ltd.

Hi Rosalyn,

Thanks for sharing your experience at our Canary Wharf Clinic. We'll be sure to pass on your feedback to Michael and the rest of the team.

Kind Regards,
Khadija
Customer Service

Rated 5 out of 5 stars

Michael was great thank you

16 August 2022
Unprompted review
The Regenerative Clinic Ltd. logo

Reply from The Regenerative Clinic Ltd.

Hi Dina,

We look forward to seeing you and many thanks again for taking the time to leave this review.

Kind Regards,
Khadija
Customer Service

Rated 4 out of 5 stars

Instruction is clear and the staff is…

Instruction is clear and the staff is working effectiveness.

15 August 2022
Unprompted review
The Regenerative Clinic Ltd. logo

Reply from The Regenerative Clinic Ltd.

Hi Raymond,

We can’t thank you enough for the kind words about the service we offer. Your review means a lot to us and lets us know we’re on the right track!
Looking forward to seeing you again soon and thanks again!

Kind Regards,
Yomi
Customer Service.

Rated 5 out of 5 stars

Michael was very kind and efficient.

15 August 2022
Unprompted review
The Regenerative Clinic Ltd. logo

Reply from The Regenerative Clinic Ltd.

Hi Elo,

We'll be sure to pass on your review to Michael who will undoubtedly be delighted to hear your kind words.

We look forward to seeing you and many thanks again for taking the time to leave this review.

Kind Regards,
Mikal
Customer Service

Rated 5 out of 5 stars

Canary wharf with Alison was very…

Canary wharf with Alison was very pleasant. Easy

14 August 2022
Unprompted review
The Regenerative Clinic Ltd. logo

Reply from The Regenerative Clinic Ltd.

Hi Elizabeth,

Thanks for sharing your experience at our Canary Wharf Clinic. We'll be sure to pass on your review to Alison who will undoubtedly be delighted to hear your kind words.

We look forward to seeing you and many thanks again for taking the time to leave this review.

Kind Regards,
Yomi
Customer Service

Rated 5 out of 5 stars

Canary wharf Alison

Canary wharf Alison
Really nice good service

14 August 2022
Unprompted review
The Regenerative Clinic Ltd. logo

Reply from The Regenerative Clinic Ltd.

Hi Liam,

Thanks for sharing your experience at our Canary Wharf Clinic. We'll be sure to pass on your review to Alison who will undoubtedly be delighted to hear your kind words.

We look forward to seeing you and many thanks again for taking the time to leave this review.

Kind Regards,
Yomi
Customer Service

Rated 5 out of 5 stars

Anju

Anju
Thanks for your help.

14 August 2022
Unprompted review
The Regenerative Clinic Ltd. logo

Reply from The Regenerative Clinic Ltd.

Hi Chiaki,

We'll be sure to pass on your review to Michael who will undoubtedly be delighted to hear your kind words.

We look forward to seeing you and many thanks again for taking the time to leave this review.

Kind Regards,
Yomi
Customer Service

Rated 5 out of 5 stars

Great all round service

Travelling to Hong Kong so needed to make sure this was done properly to flag anything before flying out. Anju provided excellent service, quick, efficient and very accommodating to my family including two young kids. Thank you and definitely recommend for others.

14 August 2022
Unprompted review
The Regenerative Clinic Ltd. logo

Reply from The Regenerative Clinic Ltd.

Hi Graeme,

Thanks for sharing your experience at our Clinic.

We'll be sure to pass on your review to Anju who will undoubtedly be delighted to hear your kind words.

We look forward to seeing you and many thanks again for taking the time to leave this review.

Kind Regards,
Mikal
Customer Service

Rated 5 out of 5 stars

Quick

Quick, efficient and results within w0 mins.

13 August 2022
Unprompted review
The Regenerative Clinic Ltd. logo

Reply from The Regenerative Clinic Ltd.

Hi Simon,

Thanks for sharing your experience at our Clinic. We'll be sure to pass on your feedback to the clinic and the rest of the team.

Kind Regards,
Mikal
Customer Service

Rated 5 out of 5 stars

Michael was very helpful

Michael was very helpful. Very straightforward.

13 August 2022
Unprompted review
The Regenerative Clinic Ltd. logo

Reply from The Regenerative Clinic Ltd.

Hi Ibukun,

Thanks for sharing your experience at our Canary Wharf Clinic. We'll be sure to pass on your feedback to Michael and the rest of the team.

Kind Regards,
Khadija
Customer Service

Rated 5 out of 5 stars

michael was very nice and professional

13 August 2022
Unprompted review
The Regenerative Clinic Ltd. logo

Reply from The Regenerative Clinic Ltd.

Hi Jasmin,

Thank you for taking the time to review your recent experience with our testing services. We are happy to hear that Michael was able to make it a pleasant one, he will be delighted to receive your feedback. We hope to see you in clinic again soon.

Kind Regards,
Khadija
Customer Service

Rated 5 out of 5 stars

Staff is very helpful and gentle

Staff is very helpful and gentle! They have helped us with all the process since the very beginning. Highly recommended!

12 August 2022
Unprompted review
The Regenerative Clinic Ltd. logo

Reply from The Regenerative Clinic Ltd.

Hi Susana,

Thank you for taking the time to review your recent experience with our clinic. We are delighted to hear that our in-clinic staff were helpful in assisting you with your bookings. We hope to see you in clinic again soon.

Kind Regards,
Khadija
Customer Service

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