Absolutely love this company - their marmalades are delish! My first time ordering for delivery as usually I’ll stock up whilst down in Ilfracombe for my summer holidays - however, having tasted their... See more
Company replied
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Review summary
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Great selection of marmalade easy ordering and after despatch quick delivery. Jars are well packed to avoid any breakages. It might be more expensive than shop bought but in my opinion it's worth savi... See more
Company replied
I ordered four different marmalades for a Christmas present for my husband. Ordering was easy and the site was very clear about delivery times. Delivery time was as expected and the marmalades came b... See more
This is the BEST marmalade in the world! Wonderful company and fantastic customer service. The products are exceptional and great value. The shop in Ilfracombe is awesome too. Pop in if you get the ch... See more
Company replied
Company details
Written by the company
All our marmalades are 100% handmade from fresh fruit, simmered until the peel is soft before boiling to a set with sugar. In our opinion, this is the only way to make a good marmalade. The sharpness and clarity of the fruit shines through. Our Award winning marmalades are made in North Devon in batches of 22 jars, and have the kick to wake you up in the morning. Why make it yourself?
Contact info
9 Belgrave Promenade, Wilder Road, EX34 9AS, Ilfracombe, United Kingdom
- 01271864833
- Info@thepropermarmaladecompany.co.uk
- thepropermarmaladecompany.co.uk
4.9
Excellent
298 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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What isn't there to like?
An easy to use website, with excellent descriptions of the wares.
Delicious marmalades, and a prompt, friendly and helpful answer to my query concerning an out of stock item.
2 September 2025
Reply from The Proper Marmalade Company Ltd
Thanks
Absolutely love this company - and their marmalades
Absolutely love this company - their marmalades are delish! My first time ordering for delivery as usually I’ll stock up whilst down in Ilfracombe for my summer holidays - however, having tasted their new Lime & Fennel (which does go sublimely with blue cheese, as suggested by the lovely owner lady), I had to order more for gifts and for my own personal pleasure. Jars arrived fully intact and within time advised. Deffo recommend!
26 August 2025
Reply from The Proper Marmalade Company Ltd
Thanks.
Reply from The Proper Marmalade Company Ltd
Thanks
Ease of ordering
Ease of ordering, attractive selection of products, items despatched securely packaged and excellent delivery service
22 July 2025
Reply from The Proper Marmalade Company Ltd
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Your Seville marmalade is my favourite…
Your Seville marmalade is my favourite and beats everyone else's.
29 July 2025
Reply from The Proper Marmalade Company Ltd
Thanks
Efficient ordering
The company was very good at sorting out the confusion I caused by misunderstanding the gift code procedure. Very pleased with the marmalade.
29 July 2025
Reply from The Proper Marmalade Company Ltd
Thanks
Very expensive for such a tiny jar
22 July 2025
Reply from The Proper Marmalade Company Ltd
Caroline my marmalade is a completely handmade product and costs much more to make than a mass produced one. It is a quality product with quality ingredients and much nicer in my opinion, and fortunately in the opinion of most of my customers, so worth the extra expense. I am sorry you don't think so.
Reply from The Proper Marmalade Company Ltd
Thanks
Excellent Marmalade
Good selection of flavors, arrived in perfect condition and on time. Very nice marmalade, thank you.
Best Marmalade available now Wendy Brandon has closed, but hers was a bit chunky.......
10 June 2025
Reply from The Proper Marmalade Company Ltd
Thank you
Reply from The Proper Marmalade Company Ltd
Thank you
Reply from The Proper Marmalade Company Ltd
Thanks
Came across this whilst in North Devon
Came across this whilst in North Devon, and recently ordered more online. I'm a home cook and marmalade is one of those things I do. Getting Seville oranges at the right time is a bit of a challenge but the results are fabulous. But this marmalade from the Proper Marmalade Co is every bit as good. Makes me question the point in making my own. So I think in future I may continue with the slightly different versions (like pineapple marmalade for example) but for ordinary orange marmalade I'll be ordering some more on a fairly regular basis I should think.
10 June 2025
Reply from The Proper Marmalade Company Ltd
Thank you
Speed of delivery marmalade it's self…
Speed of delivery marmalade it's self super 👌 tasty have recommended the company to friends and family and will buy again myself
28 May 2025
Reply from The Proper Marmalade Company Ltd
Thanks
Reply from The Proper Marmalade Company Ltd
Thanks
Purchased 4 jars of marmalade
Purchased 4 jars of marmalade, Seville, Orange and Bergamot, St Clements, Blood Orange.
Very prompt delivery.
Wonderful marmalade (I have ordered from the company before).
Not cheap, but worth it.
28 May 2025
Delicious marmalades
Delicious marmalades - varieties I hadn't even dreamt of, and so fast with the delivery. Excellent packing too.
28 May 2025
Reply from The Proper Marmalade Company Ltd
Thanks
Reply from The Proper Marmalade Company Ltd
Thank you
Very pleased
Easy to order what I wanted and a very speedy delivery.
I will definitely be ordering again.
13 May 2025
Reply from The Proper Marmalade Company Ltd
Thank you
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