Thepodhut Reviews 

I am very impressed with these headphones. The sound quality is great and they are very comfortable.

A fantastic buy given the price, I would highly recommend!

Great value for the price. Had a few weeks now and connect everytime. Recommend !

Top notch headphones. These are my go-to for travelling / going to the gym and I couldn’t do without them!

More than impressed with the sound quality and the package came super quick.

An all-round great experience!

I bought the white pod pros about 3 months ago and they have been so good for me.

Literally haven’t had one problem with them - came next day too.

Absolutely bargain if I’m honest - would highly recommend.

Absolutely useless. Not noise cancelling and now refusing to refund as it was not returned in 14 days. What a waste of money and what a useless setup.

Just updating this for you in response to your reply. Yes you did exchange them and the second set were not functioning as intended as I said in the correspondence with you. It was at this point I said that I would rather a refund than a second replacement which was declined. Copy of text sent in the email on the 1st of October.
“ I’m not returning them because I don’t want them and as you can see we have had a number of conversations around these. I want to return them because they are not working properly. Are you saying they come with no warranty? I would expect a certain level of use before they are no longer functioning correctly or as intended.” And your response.
“ Unfortunately because you contacted us over 2 months after the pods were delivered there is very little we can do as we do not offer a warranty with them. After speaking to management they have told me they would be happy to send you a 50% off coupon? I'm really sorry I could not be more help”

Got 2 pairs for me and my partner hers broke within a couple of weeks emailed and got told that I had 14 days to report this. I explained that they worked originally but then stopped I now can’t even get an email back

Not happy with the ear pods not good quality did not work . I have been in touch with you quite a few times and you have got back to me saying that you have not got no more in stock I have ended up putting them in the bin would not recommend complete waste of time and I did send you quite a few emails.

Connected to phone without any issues. Worked well, sound is ok - not awful but not superb, perfectly adequate for me.
I find it hard to find earbuds that fit comfortably and stay in when I move, but these stay in place (the majority of use is when running/gym work).
The biggest issue I have is that when you want to know exactly what charge you have left, it’s impossible. This is annoying and it’s a known problem to The Pod Hut as many reviews online about this issue. The Pod Hut advise is to un-pair and re-pair, which I’m constantly doing especially after every charge. However, I bought when they had a deal on so for £49 versus Apple at £230 I can live with this issue!

I don’t rate these at all. Waste of money.

If you’re mid call and you need to reposition one of the pods, your call gets cut off as soon as you touch them. FaceTime, zoom or just a phone call. The call just instantly ends.

They don’t charge well either. I had them on charge for over 48hrs and still the percentage was at 6% for one and 28% for the other. The pod case didn’t go above 45 either. I’ve since been told by their customer service, that the charge level doesn’t always update on the screen display, and you have to unpair and then pair the pods to your device again. Shouldn’t have to do this each time the pods are charged. It’s an item fault.

Not worth the money in my opinion.

These were replacement for my previous pods which matched the brand of my phone, one of which was destroyed under a car wheel. They are an exact replacement and were delivered as timely as promised.

The first pod stop working in 3 week I received a replacement, the right headphone came unchanged and it won’t stay charged and now the case won’t even connect to my phone.

I’m sure if your earpods work, you will have no issues but if they don’t, and need to return them, it’s a nightmare. You contact the Pod Hut to tell them your pods are faulty. They have “Customer Support” answering one email per day, usually in the early hours of the morning (UK). They suggest you try disconnecting the pods and reconnecting. You’ve already tried this but you try again anyway and then it’s another day waiting for a reply, where they tell you to send them back, at your own expense; if they are found to be faulty, they will reimburse you up to £3.99 but if they’re not faulty once tested, they will send them back, again at your expense.

So, you send them back. Three days later you are contacted again by them saying that replacements can not be sent immediately as they are “Out if Stock”. You don’t actually tell you the outcome of the “testing”. They will be getting some in September (but not when in September). If you don’t want to wait for new ones you can have a refund. So, not wanting to hang around, you agree to a refund. Plus the postage costs to return to faulty item? No! Because I asked for a refund and not a replacement, then I’m not liable for a postage refund. A very unprofessional, amateurish way to handler returns and customers. Don’t bother. Cheap rubbish sold my a cheap, rubbish company.

I am very impressed how my order was dealt with promptly and shipped out to me.
The pods are very comfortable to wear and use . The pods keep their charge really well.
I like the box they are kept in , small enough to take out with me in my pocket or bag.
I would definitely recommend them to people.

Good quality sound. Comfortable to wear and connects easily to iPhone

Really convincing copy of Apple’s ear pods. Easy to set up and work fine. I find I can’t wear them for long as they’re uncomfortable but that’s more likely to be my ears and not the product itself!

Don’t charge properly, only one ear pod gets a full charge. They take ages to connect to my iPhone XS and always disconnect, they don’t always show on screen when opening to check battery level, You’ve made these sound fantastic but I’m very unimpressed. Please contact me as I’d like a full refund.

The pods are brilliant. Very pleased and exactly as advertised

I ordered something and then immediately tried to cancel my order but they refused and do I had to return it at expense to myself to get my refund even they could’ve just stopped the order immediately. Really poor service at the beginning but good at the end.