I have recently purchased a recliner chair. The whole team were friendly, polite & helpful. I didn’t feel any pressure to buy. A lovely experience. Great range of quality recliner chairs on disp... See more
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Great, fuss free service. Order placed, deposit paid, interest free credit agreement sent and delivery arranged just a few weeks after. The 3rd party delivery service was excellent too. Best thing tho... See more
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They have a great range of quality products on display, all under one roof and they give good old fashioned polite and friendly service. We were able to choose a carpet at the same time and hold the p... See more
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My order was received earlier than what was initially stated, wich was great news. The delivery took place a week later and was carefully brought into our home and placed where we wanted it. The... See more
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Company details
- Furniture Store
- Bedroom Furniture Store
- Decoration and Interior Design Store
- Living Room Furniture Store
- Mattress Store
- Sofa Store
Written by the company
Discover Wales’ biggest furniture store on one floor, offering over 50,000 square feet of high-quality furniture at affordable prices. Our extensive range includes sofas, dining sets, beds, wardrobes, and home accessories from leading furniture brands - carefully selected to suit every home, lifestyle, and budget. We are a trusted, family-run furniture retailer in The Vale of Glamorgan, South Wales, with over 55 years of experience. Whether you're looking for modern, contemporary, or traditional furniture, our expert team is here to help you create the perfect space. What makes us truly unique is our incredible showroom, set in a historic WWII aircraft hangar - the only furniture store of its kind in the UK! The hangar is believed to have once housed Spitfires during WWII, and while its iconic exterior retains its historic charm, the interior has been beautifully refurbished for a comfortable and inspiring furniture shopping experience. At our core, customer service is our priority. We offer a dedicated after-sales support team, ensuring any service concerns are addressed promptly and efficiently, with minimal hassle to you. Your satisfaction is our mission, and we pride ourselves on offering exceptional service, premium furniture, and unbeatable value. If you’re looking for a reliable furniture store in South Wales, visit us today and discover quality furniture at competitive prices, all under one roof!
Contact info
Unit 1, Retail Area, CF71 7PA, Cowbridge, United Kingdom
- 01446 772927
- customerservices@theplaceforhomesltd.co.uk
- theplaceforhomesltd.co.uk
4.7
Excellent
178 reviews
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Replied to 100% of negative reviews
Typically replies within 1 month
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Great experience :)
Great experience with The Place for Homes! The customer service was really helpful in providing updates on delivery. Our sofa was delivered early, and the courier arrived in the time slot given and even took away all the packaging! All this and £500 cheaper than big name stores - would highly recommend!
25 August 2026
Unprompted review
Reply from The Place For Homes
Thanks for your review, we really do appreciate it and will pass your comments on to our delivery partners
Superb all round experience…
The quality of the furniture was superb. The staff were friendly and helpful. Delivery was 2 weeks in advance of estimated date. The delivery was efficient, again the staff were really helpful
21 July 2026
Reply from The Place For Homes
Thank you for your five star review, we really appreciate it.
Great price and service
Great price and service. Slight mix up with the delivery / billing address but that got sorted. Very Happy with the sofa.
14 July 2026
Reply from The Place For Homes
Thank you for your 5* review and please accept our apologies for the mix up with the billing / delivery address.
They can improve by not lying to people…
They can improve by not lying to people .I ordered a sofa and 1 chair January 4th was told 8 to 12 weeks then was told in April it would be another 6 weeks .waited for it only to be told it wouldn't be here till 27th June. 6 months for a sofa and 1 chair is ridicules. So won't be seeing me again
23 June 2026
Reply from The Place For Homes
Thank you for taking the time to leave your review. We are genuinely sorry that your experience with us was below our usual high standards.
As you state, your furniture took significantly longer to arrive than the original timescale we provided. The delays were caused by extended manufacturing and international shipping times that were well beyond what we had anticipated. However, we recognise that this does not excuse the lack of timely and proactive communication from us throughout the process.
You may be assured that the information provided to you at the point of sale was correct at this time. This does not alter the fact that we should have kept you better informed as the situation changed, and we fully understand how frustrating it must have been to wait six months for your sofa and chair after being given much shorter estimated lead times. Please accept our sincere apologies.
We have taken your feedback on board and are reviewing how we communicate delays with our customers to ensure we provide more regular updates and set clearer expectations if circumstances change.
Thank you again for your honest feedback. We are sorry we let you down on this occasion and appreciate you bringing this to our attention.
First class. Could not be beaten on price.
A place for Homes was excellent. Five star. Could not be beaten on price. From ordering to delivery. As I wasn't confident ordering online. I gave them a call. So so helpful. And my new cabinet was delivered unwrapped and in place. Excellent. Thank you. Won't hesitate to order from them again. First class.
15 June 2026
Reply from The Place For Homes
Thank you so much for your wonderful review we really appreciate it.
The two guys that delivered my table…
The two guys that delivered my table and chairs where great during and after assembly off the furniture and took all the packaging away.
11 June 2026
Reply from The Place For Homes
Thank you for your 5* review, we will pass your comments to our delivery teams who will really appreciate it.
Very happy with my purchase- dealt with…
Very happy with my purchase- dealt with queries very quickly
Thank you
28 May 2026
Reply from The Place For Homes
Thank you for your 5 * review, it really is appreciated.
Reply from The Place For Homes
Thank you for your review, we will pass your lovely comment to our sales and service teams.
Really helpful and knowledgeable sales…
Really helpful and knowledgeable sales team and the same could be said for the delivery staff
22 May 2026
Reply from The Place For Homes
Thank you for your 5* review we have passed your comments on to our sale and delivery teams.
Reply from The Place For Homes
Thank you for your five star review
Excellent quality and service
My order was received earlier than what was initially stated, wich was great news.
The delivery took place a week later and was carefully brought into our home and placed where we wanted it. The guys were very polite and showed us how to remove the backs of the chairs and settee, if ever we needed to do that in the future.
A great all round experience, and excellent quality furniture.
Many thanks to all.
15 May 2026
Reply from The Place For Homes
Thank you for your lovely review, we have passed your comments to our delivery team.
Polite and friendly staff in sales
Polite and friendly staff in sales . Delivery people were the same and very helpful
14 May 2026
Reply from The Place For Homes
Thank you for your five star review it really is appreciated
Good customer service for enquiry and subsequent purchase.
I had an initial enquiry prior to a purchase and the company was very quick to respond. Order arrived within timescale quoted and was well packaged to protect contents. Very pleased with the service received.
1 April 2026
Reply from The Place For Homes
We're so glad you are pleased with the service you received and thank you for the 5* review.
Excellent products
Excellent products, fantastic service, great communication. All round 5 star
20 April 2026
Reply from The Place For Homes
Thank you for your lovely review, we really appreciate it.
Reply from The Place For Homes
Thank you for your review and we look forward to helping you with future purchases.
Very Helpful and Excellent Service
Very Helpful and Excellent Service
The shop were helpful and when our furniture was delivered there was a query which I discussed with the delivery men. The shop answered my query before I could go back to them with the question
14 April 2026
Reply from The Place For Homes
Thank you for your lovely review we really do appreciate it.
Pictures of rug very misleading nothing…
Pictures of rug very misleading nothing like when it arrived. I requested a return and was told I would have to pay the courier charge. I disputed this in the grounds of misleading pictures of the rug but the cost was still deducted from my refund which took nearly to weeks to be issued. I would not order from this company again.
14 April 2026
Reply from The Place For Homes
We’re very sorry to hear that you were disappointed with your purchase and the return experience. We always want our customers to feel happy and confident when ordering from us.
The images used for this rug are supplied by the manufacturer and are also used by a number of major retailers. We have sold many of these rugs over time and this is the first occasion we have received feedback suggesting the images were misleading. That said, we completely appreciate that colours and textures can sometimes appear differently depending on lighting, screen settings, and room environments.
Regarding the return cost, our policy is in line with standard returns procedures for unwanted items, however we do understand your frustration and are sorry that the process left you feeling dissatisfied. We are also sorry the refund took longer than expected to reach you.
We genuinely value all feedback as it helps us improve both our product information and customer experience, and we hope we may have the opportunity to restore your confidence in us in the future.
Brilliant company
Brilliant company, held our order whilst we were on holiday and had the delivery today. The two gentlemen were excellent moved our old furniture into another room for us then brought in the new furniture unpacked it and took all the packaging away excellent service from start to finish. Excellent quality furniture.
13 April 2026
Unprompted review
Reply from The Place For Homes
Thank you for your wonderful review, each and every member of our team really appreciate it.
Reply from The Place For Homes
Many thanks for taking the time to post your review
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