It was my first time arranging for Lapel Badges to be created for our organisation, and I was very thankful for all the support, guidance and patience given to me. We were very impressed by their qu... See more
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Pins were great however $15 shipping for two tiny pins is absolutely outrageous. Both could have fit into a regular or padded envelope for just a few dollars or even a small Auspost satchel for under... See more
Pushing a deadline really tight, The Pin Factory did all they could to help us meet our timeline without compromising quality. The final product had a really nice finish, black metal and soft enamel p... See more
Company replied
Key rings arrived today and they look amazing!!! Thank you so much team at The Pin Factory. We are really pleased. Can’t wait to show the principal at the school. He’ll be thrilled. From your assi... See more
Company replied
Company details
- #4 of 4 best companies in Promotional Products Supplier
Information provided by various external sources
Australia’s #1 Producer of Custom Made Metal Promotional Products. We Specialise in Lapel Pins, Medals, Keyrings, Cufflinks And More. All Products Completely Custom Made To Order And Come With Our Satisfaction Guarantee! 02 6555 5030.
Price Beat Guarantee
Find a lower price on an identical item within Australia and we'll beat it!
Find a lower price on an identical item within Australia and we'll beat it! Simply submit our team a competitor quote with a lower price for an identical item and we will beat it PLUS still provide our same excellent level of customer service, rapid turnaround times and 100% free artwork proofing service. Why would you shop anywhere else?
Contact info
13 Dee Crescent, 2428, Tuncurry, Australia
- 02 9054 8990
- info@thepinfactory.com.au
- thepinfactory.com.au
4.6
Excellent
555 reviews
Asks customers to review
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Hasn’t replied to negative reviews
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Reply from The Pin Factory
It's our pleasure to provide prompt and responsive service! We appreciate your feedback and are glad you found our products helpful and of high quality.
Practically Perfect!
The Pin Factory were so easy to deal with and turned my design into a beautiful commemorative pin fir the cast of our up coming full scale musical of Mary Poppins. Would highly recommend their services to anyone.
10 June 2024
Reply from The Pin Factory
We're always happy to assist you! We're thrilled that you found it easy to work with us and that the commemorative pin turned out beautifully for your musical. Thank you for the recommendation; we look forward to serving you again!
Reply from The Pin Factory
We're delighted to hear you're happy with our service and products! Thank you for choosing us!
The products are great
The products are great. Two were damaged in transit. However a friend repaired them so they two worked.
Thank you for producing fabulous products.
11 June 2024
Reply from The Pin Factory
We're glad to hear you love the products, and we appreciate your understanding regarding the damaged items. Your support means a lot to us, and we'll make sure to serve you better in the future!
FANTASTIC SERVICE!
Great communication, reasonable pricing and prompt production / delivery of product. This was our 2nd time ordering from this company. Very happy with the service from The Pin Factory.
6 June 2024
Reply from The Pin Factory
We're thrilled to hear you had a fantastic experience! It's great to know that our communication, pricing, and prompt service met your expectations. We appreciate your continued support and look forward to serving you again!
Company Logo Badge
I sent them my company logo, and the design they came up with was great. I ordered badges and they looked really good. I needed them for a business trip and the pin factory crew made it happen on a tight timeline. I'm happy, will use Pin factory again.
31 May 2024
Reply from The Pin Factory
It's our pleasure to help bring your company logo to life! We're delighted that you loved the badges and that our team could meet your tight timeline. We look forward to working with you again!
The team at The Pin Factory was…
The team at The Pin Factory was fantastic to work with. Their customer service was outstanding, and I always felt listened to. Although the delivery time wasn't as promised, we received our items just in the nick of time when we needed them the most.
31 May 2024
Reply from The Pin Factory
We strive to provide the best service, and we're grateful for your kind words about our team. Thank you for your understanding regarding the delivery time; your feedback means a lot to us. We look forward to serving you again!
Excellent communications
Excellent communications, a great price, and top quality product
6 March 2024
Reply from The Pin Factory
We truly appreciate your support and are glad to hear you enjoyed our service!
Good quality name badges
Good quality name badges, that were easy to design and have sent. Whole process was easy.
28 May 2024
Reply from The Pin Factory
It's our pleasure to make the whole process easy for you! We're delighted to hear you enjoyed the quality of the name badges and found the design straightforward. We look forward to assisting you with your next order!
Good service
Quick response to initial enquiry with all the information and met my timeline for product. The coin looked terrific as well.
28 May 2024
Reply from The Pin Factory
We strive to provide excellent service, and we're glad to hear we met your timeline and provided the information you needed! It’s fantastic that you’re happy with how the coin turned out. We look forward to your next order!
Excellent
Excellent and fast communication, excellent price, excellent service and most of all excellent pins!
27 May 2024
Reply from The Pin Factory
We're thrilled to hear you had an excellent experience with our communication, pricing, and service! Thank you for choosing us to make the perfect pins!
Reply from The Pin Factory
We’re glad to hear you had a good experience! It's our pleasure to serve you!
Great support and products!
Took the time to ensure the best possible outcome, with art, presentation and process.
21 May 2024
Reply from The Pin Factory
It's wonderful to know that our team aimed for the best results for your order. We're glad you're satisfied with the products and support!
Excellent All Round
Excellent communication, fast turn around, quality product. Very happy, totally exceeded my expectations.
15 May 2024
Reply from The Pin Factory
We're glad to hear our service exceeded your expectations. It’s a pleasure to serve you, and we look forward to helping you again!
Reply from The Pin Factory
We're pleased to hear that your lapel pin order went smoothly from start to finish. Thank you for choosing us!
Reply from The Pin Factory
We appreciate your feedback! Thank you for your trust!
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