The PharmPet Co logo
Visit website

The PharmPet Co Reviews 

968
•
TrustScore 4.5 out of 5

4.6

Animals & Pets
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 231 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the ease of ordering and quick processing of prescriptions. Many people appreciate the fast and reliable delivery, with items often arriving promptly and well-packaged. Consumers frequently mention the reasonable prices for pet medication and supplies, finding them significantly cheaper than alternatives. However, some customers experienced significant delays in delivery or non-receipt of their orders, sometimes without clear communication regarding dispatch or acceptance. A few other people also encountered difficulties with order processing, including issues with prescription acceptance, stock availability, or orders being cancelled.

What people talk about most

Delivery service

Customers consistently report positive experiences with delivery service, frequently highlighting its speed... See more

Order

Reviewers mention positive feedback about order, highlighting that the ordering process is generally easy and... See more

Product

Customers consistently note ambiguous experiences with product, with many praising the good products, quick... See more

Service

Users describe positive interactions with service, frequently highlighting its speed, efficiency, and... See more

Price

People report positive experiences with pricing, often finding products at a good or best price, especially... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First Time buying our regular pain medication for our rabbit from this company. The process was really easy to upload our vet prescription. The delivery charge is cheaper than others and the best bit... See more

Rated 5 out of 5 stars

I have used Pharmpet regularly for a year for my cat's medication and always very reliable. My last order I needed urgently so rang them and explained this. The pleasant helpful lady fast tracked my... See more

Rated 5 out of 5 stars

Ordering from this company is easy accurate and efficient. Ive been ordering monthly medication for our doodle and the order arrives between 3 & 4 days after clicking send. Would recommend this co... See more

Rated 5 out of 5 stars

Easy to use website. Cat food arrived in good time. He will browse the kibble, but unfortunately won't eat the tinned, Having to resort to soaking the kibble with hot water then adding to the tinned... See more

Company details

  1. Animals & Pets

Information provided by various external sources

Their health, your happiness. Dispensing and supplying pet supplies and pet accessories to the whole of the UK mainland. We have thousands of products for dogs, puppies, cats, kittens and other pets from accessories to veterinary prescriptions. We pride ourselves in professional care and attention to both pet and owner.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

968 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(968)

230 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 4 out of 5 stars

Tablets

The whole process from ordering through to delivery was good......30 tablets for £30 seems a bit pricey but they are working which is peace of mind for us.

6 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent website and communication.

I have used this website to order my cats medication. They are professional and excellent at their job scrutinising the prescriptions from my vet. The quality is exactly the same as provided from my vet at a much reduced price and quick delivery. Thank you

29 May 2026
Unprompted review
Rated 5 out of 5 stars

Amazing saving!

Easy to order new medication for my cat. Registering and uploading prescription easy to follow. Superfast delivery. Fantastic saving compared to buying though vet practice for exact same product!! Thank you ☺️

22 May 2026
Unprompted review
Rated 5 out of 5 stars

Quick delivery service

I have used this company for the past 6 months for Apoquel 16mg, a monthly prescription which they have delivered within a week every month.

29 May 2026
Unprompted review
Rated 5 out of 5 stars

Firstly I am impressed how quick my…

Firstly I am impressed how quick my order took to come. And grateful for the speed it took to order and received. Any questions you may have are received and answered quickly and efficiently. I have been with Pharmpetco for a long time now and have NEVER been disappointed.

5 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service and the goods arrived quickly. They were very helpful when we spoke to the in the phone.

15 May 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look