I'm being asked and reminded to please rate the dog dental powder I got about a month ago, but there hasn't been time to find out if is effective or not. I can say ordering and delivery were fine, and... See more
Location
Switch locationONE WORLD TRADE CENTER, 85TH FLOOR, 10007 New York, New York, US
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My dog has been taking the allergy and prebiotic chew for about 9 months now. Before finding these, she was having constant digestive issues that I couldn’t get to the bottom of. After a few months of... See more
Company replied
It does and amazing job of keeping my Husky/Shepherd's teeth clean. She is now 7 and her teeth look great. No tartar or gum problems. She also uses the probiotics as she has a sensitive stomach and t... See more
Company replied
Our dog seems to like the tablets! Everytime my order gets attempted to be delivered it is delayed or lost. Whatever carrier Pet Lab is using for delivery is a VERY unreliable company. Pet Lab alwa... See more
Company details
Written by the company
We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
How to Manage Your Subscription
Written by the company
- You can manage your subscription via our account portal
- Available 24/7, the online portal allows you to update or cancel subscriptions, update your account, create a pet profile, and shop our VIP store. To access, visit the "account" section on our website menu, and choose the "register" option with the email address you provided when you purchased to create an account. We'll send you a verification email. Once you click on included link, you'll be able to login with your email address and the password and manage your subscription plan.
Contact info
ONE WORLD TRADE CENTER, 85TH FLOOR, 10007, New York, New York, United States
4.0
Great
679 reviews
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PetLab ProBright Powder Really Works!
I began using PetLab ProBright Powder for my schnauzer. Charlie's teeth, especially his canines and back molars had a lot of tartar. The powder works! Charlie now has just a small dot of tartar on his canines. His molars used to be yucky with tartar --- now there is so much less tartar than before. I will continue to use it because it has been effective. I was afraid he would not accept it on his food but that has not been a problem.
28 June 2026
Reply from PetLabCo. - US
Hi Marylee,
We are so glad to hear about the positive changes in Charlie's dental health! It's wonderful that our ProBright has been effective on his canines and molars. We appreciate you sharing your experience and are happy that Charlie is accepting the powder so well with his food. We are committed to providing products that make a real difference for our furry friends.
Best regards,
PetLabCo.®
It really works
It really works! I'm using this for about 4 months and my dog's eyes looks better. The allergy too. I recommend this to my friends and they are happy too.
29 June 2026
Reply from PetLabCo. - US
Hi Magdalena,
We're so happy to hear that you've seen such positive changes in your dog! It's wonderful that you're recommending us to your friends.
Warm regards,
PetLabCo.®
Great service and it works!!
It took my yorkie a bit to like the “treats”. But now he lets me know when it’s time for them. They have helped tremendously with his allergies. I give him the Itch Relief Pro Chew and Allergy and Immune Probiotic Chew, then after he takes those he receives the Salmo Bites, which are his favorite. Great service and a fantastic company.
29 June 2026
Reply from PetLabCo. - US
Hi Katherine,
We're so happy to hear that your yorkie is enjoying the chews and that they've made such a positive difference! It's wonderful to know he looks forward to them.
Warm regards,
PetLabCo.®
Works wonders on my dog's teeth
Works wonders on my dog's teeth. The only downfall is the shipping takes forever..
29 June 2026
Reply from PetLabCo. - US
Hi Terri,
We're so happy our product works wonders for your dog's teeth! We understand your concern about shipping times and are actively working to improve our delivery speed for a better experience.
Kind regards,
PetLabCo.®
Great company
Great company, always on time and very easy to adjust my account! Thank you!
29 June 2026
Reply from PetLabCo. - US
Hi Brock,
We're so glad to hear you find our service reliable and account adjustments easy. Your positive feedback truly makes our day!
Best regards,
PetLabCo.®
Petlab review
It does and amazing job of keeping my Husky/Shepherd's teeth clean. She is now 7 and her teeth look great. No tartar or gum problems. She also uses the probiotics as she has a sensitive stomach and this helps to keep her digestive system happy. I have been using these products for several years now.
29 June 2026
Reply from PetLabCo. - US
Hi Scott,
We're so happy to hear that our products have made such a positive difference for your Husky/Shepherd! It's wonderful to know that her teeth are looking great and that our probiotics are providing comfort. We appreciate your long-standing support!
Best regards,
PetLabCo.®
IT HAS BEEN HORRIBLE
IT HAS BEEN HORRIBLE. CAN NOT GET YOU TO CANCEL MY SUBSCRIPTION!! BEEN TRYING FOR 5 MONTHS NOW. KEEP SENDING THEM BACK!! I BETTER BE GETTING OR WILL GET REGUNDED FOR 5 MONTHS WORTH OF PRODUCT RETURNS AT $38.90 A MONTH!! KATHLEEN YOUNG
23 May 2026
Reply from PetLabCo. - US
Hi Kathleen,
We are truly sorry to hear about the difficulties you've experienced with your subscription cancellation and the ongoing product returns. We understand your frustration. One of our teammates will be reaching out to you.
Kind regards,
PetLabCo.®
Helped our older lab with unfortunate…
Helped our older lab with unfortunate teeth and missing ones look bright and white.
Thanks,
Kim
19 June 2026
Reply from PetLabCo. - US
Hi Kim,
We are so happy to hear our product has made such a positive difference for your older lab! It's wonderful to know we could help.
Best regards,
PetLabCo.®
Reply from PetLabCo. - US
Hi there, we are glad to hear your delivery was great. We appreciate your feedback. We're always here and happy to help, please don't hesitate to reach out with any questions or concerns!
Best regards,
PetLabCo.®
not sure how long it takes to see improvement
I'm being asked and reminded to please rate the dog dental powder I got about a month ago, but there hasn't been time to find out if is effective or not. I can say ordering and delivery were fine, and my dog does not seem to notice it when added to his wet food. I do hope it helps - he had very bad teeth when I adopted him at 9 years old and had to have several teeth removed. One thing I suggest - make the scoop separate and selectable by size of dog, or just state the dose amount such as 1/4 tsp. As it is set up, it costs more per dose for a small dog.
20 June 2026
Great company to work with
Great company to work with - both in terms of product and customer service. We’ve tried a few different ones for our aging pupper and been satisfied with all of them. Highly recommend!
18 June 2026
Reply from PetLabCo. - US
Hi there, we're glad to hear about your positive experience! Thank you for your wonderful recommendation. Please don't hesitate to reach out with any questions or concerns, we're always here and happy to help.
Best regards,
PetLabCo.®
Everything I've bought from PetLabCo
Everything I've bought from PetLabCo. my dog has loved. I'm very pleased with the company 😀.
31 October 2025
Reply from PetLabCo. - US
Hi Vicki, we are so happy to hear your dog loves our products! Thank you for sharing your positive experience with us. We appreciate your feedback. Please feel free to reach out should any questions or concerns arise, we're always here and happy to help!
Best regards,
PetLabCo.®
Reply from PetLabCo. - US
Hi Lori,
We are so happy to hear that you find our products to be of great quality and that the delivery was timely! Thank you for sharing your positive experience with us.
Kind regards,
PetLabCo.®
It does help with the plaque on our…
It does help with the plaque on our dogs' teeth but is not all. Daily tooth brushing is needed. The cap regularly leaks during shipping and has been a problem.
19 June 2026
Reply from PetLabCo. - US
Hi Susan,
We are very sorry you have had this experience. Someone from our Customer Experience team will follow up with you shortly to provide support. Thanks for bringing this to our attention.
Warm regards,
PetLabCo.®
A miracle healer
We love this product for our dogs they were digging so bad then we came across this and gave it a shot and it does wonders
25 June 2026
Reply from PetLabCo. - US
Hi Anita,
What wonderful news! We are thrilled you are seeing the benefits for your dogs. Thank you for sharing your experience and for being a part of our community.
Regards,
PetLabCo.®
My dog has been taking the allergy and…
My dog has been taking the allergy and prebiotic chew for about 9 months now. Before finding these, she was having constant digestive issues that I couldn’t get to the bottom of. After a few months of the daily chew, her GI problems seemingly have disappeared, and she is less itchy generally. I am so grateful I found PetLab!
18 June 2026
Reply from PetLabCo. - US
Hi Mary,
Thank you so much for taking the time to share your experience. We are so happy to hear you have seen the benefits for your dog. Thank you for allowing us to be a part of her wellness journey.
Regards,
PetLabCo.®
Communication between company and…
Communication between company and consumer is very good! And while it took a few months, I think the product is actually helping! My dog just had a dental cleaning, and while she did have tarter buildup, she had no gingivitis and her breath is not smelly!!
19 June 2026
Reply from PetLabCo. - US
Hi Luella,
Thank you so much for sharing your experience! We are thrilled our team has been helpful and you are beginning to see the benefits for your dog. We appreciate you being a part of our community.
Regards,
PetLabCo.®
CREDIT CARD FRAUD BY PET LAB
Apparently, pet lab likes to keep charging credit cards after you have canceled three times.
18 June 2026
Reply from PetLabCo. - US
Hi Hiroms,
We are sorry to hear about your experience. We completely understand how frustrating that must have been. We have reviewed your account and can see that a member of our team has already been in touch, explained what happened, canceled your subscription and issued a full refund.
If you have additional questions or concerns, please don't hesitate to reach out. Our team is always happy to help!
Regards,
PetLabCo.®
My dog knows when I put it on her food
My dog knows when I put it on her food.
It's like she can smell it & won't eat it.
If I mix it up with her food , then she will eat
25 June 2026
Reply from PetLabCo. - US
Hi Teresa,
We appreciate you sharing your experience. When a new element is added to a dog’s daily food, it's common that they may eat less while adjusting. Generally, we've found that in our own dogs, best results are achieved by adding and mixing one scoop of the product to wet food. If you use dry food, simply wet the kibble with water or a little bit of olive oil and then add and mix one scoop.
Regards,
PetLabCo.®
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