The Pet Experience Reviews 116

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Very pleased with the teepee hydrolysed urinary care cat food. Also the dorset meadow hay for bunnies

Company replied

Rated 5 out of 5 stars

Thrilled with my x-small K9 Sport Sack Air 2 for my 2.3kg papillon when I’m out on my bike and wondering around town. It’s a very comfortable and lightweight way to carry him, while knowing he’s delig... See more

Company replied

Rated 5 out of 5 stars

My dog seriously loves this range of food. He clears the bowl immediately which is highly unusual for him. He had zero reaction to swapping over to the range and I definitely plan to continue buying... See more

Company replied

Rated 5 out of 5 stars

The staff are so helpful and professional. We have a rescue Whippet and they have helped us with her diet to help her gain weight healthily. Their service is above and beyond, keep it going!!

Company replied

Company details

  1. Pet Store

Written by the company

We are an award winning, local & independent pet shop! As a specialist nutrition centre we supply a wide range of hypoallergenic, holistic and therapeutic diets for all your domestic pets. We also carry a large selection of frozen raw food and chews. In addition we stock a variety of accessories from beds to bowls, collars to coats and teats to toys! So next time you're passing call in and say hello, we'd love to meet you and your pets!


Contact info

4.9

Excellent

TrustScore 5 out of 5

116 reviews

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Rated 5 out of 5 stars

Has everything you need for your pet

Has everything you need for your pet. Really friendly knowledgeable staff.

9 December 2021
Unprompted review
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Reply from The Pet Experience

Thanks for your great review Pete! Much appreciated, see you again soon.

Rated 5 out of 5 stars

We have always used The Pet Experience…

We have always used The Pet Experience for all our pets needs and have always had excellent service and value for money. The staff are very helpful and polite. I would recommend anyone who needs a good honest pet shop to visit and see for yourself how good it really is.

9 December 2021
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Reply from The Pet Experience

Thank you so much for your great review Jo and Neil! We all really appreciate it. Always good to know we are hitting the mark for our customers! See you again soon.

Rated 5 out of 5 stars

The best pet shop in Weymouth

The best pet shop 8n Weymouth. Always have useful and informative advice, finally found the right food for our diabetic dog. Nothing is too much trouble for these guys and their team.

8 December 2021
Unprompted review
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Reply from The Pet Experience

Thank you for your lovely review Ian, we all really appreciate it. Very glad to hear that you have found the right food for your diabetic dog. We will do our best to keep doing what we are doing!

Rated 5 out of 5 stars

Pet experience is the best experience

If I need anything or any advice on the best things for either of our dogs this is the place I come to
They stock almost if not everything you need
The staff are so helpful and friendly
Also very knowledgeable about about all most every pet you could have

8 December 2021
Unprompted review
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Reply from The Pet Experience

Thank you for your really great review Stefan! Always good to know that we are getting it right for our customers and that we have what you are after. As always, if you can't find it just ask and we will try to get it for you. See you again soon!

Rated 5 out of 5 stars

Great service by all

Each time I pop in for something big or small I get great customer service and advice for what I am looking for thanks

7 December 2021
Unprompted review
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Reply from The Pet Experience

Thank you for your great review and kind words Sam, we really appreciate it! See you again soon.

Rated 5 out of 5 stars

Helpful if youre having trouble finding…

Helpful if youre having trouble finding what you want , good variety of dog treats and collars and leads !

7 December 2021
Unprompted review
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Reply from The Pet Experience

Thank you very much for taking the time to leave us a 5 Star review Gemma, it is greatly appreciated! See you again soon.

Rated 5 out of 5 stars

Fantastic local business!

I've been to The Pet Experience for several years. All the staff are so friendly and very knowledgeable. They've given me really good advice relating to my long haired cat. It's easy to park too.

6 December 2021
Unprompted review
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Reply from The Pet Experience

Hello Shirley, please can you email me at your convenience regarding your review? You can email cormac@thepetexperience.co.uk
Thank you! Cormac.

Thanks you for your lovely review Shirley, we really do appreciate it! Always good to hear that we have helped our customers and their pets. See you again soon!

Rated 5 out of 5 stars

The store has everything you need for…

The store has everything you need for your pets and the staff couldn’t be more helpful or knowledgable. By far the best pet supply store in the area.

6 December 2021
Unprompted review
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Reply from The Pet Experience

Thank you very much for your great review Jeff, we really do appreciate it! Always good to know we are getting it right for you. See you again soon!

Rated 5 out of 5 stars

What a wonderful place to shop.

What a wonderful place to buy all your pets needs for a full and heathy life, and the staff are so helpful and the owners are wonderful people nothing is to much trouble for them. They helped us in lockdown by delivering dog food to us and again when we had covid and could not go to the shop. We can't thank them enough. A truly lovely place to shop.

5 December 2021
Unprompted review
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Reply from The Pet Experience

Thank you very much for your great review and kind words! It is our pleasure to be able to help whenever and however we can. We look forward to continuing to supply your pet needs long into the future!

Rated 5 out of 5 stars

Simply the best "Pet Experience" around

Quality goods at reasonable prices (as well as Cormac and his friendly, helpful team 👍) Been using for a few years now, and no intention of going elsewhere. I'm pretty sure my dogs agree as well as the vet thought they were 6 years younger than they were (they're 14) so they must have had a good diet for the last 10+ years!!

5 December 2021
Unprompted review
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Reply from The Pet Experience

Thank you for your great review Lee! So good to hear that your dogs are still radiating signs of youthfulness! Maybe I should eat some of my own food, it might do wonders for me! ;-) See you again soon.

Rated 5 out of 5 stars

Lovely helpful staff

Lovely helpful staff, best pet shop in Weymouth.

4 December 2021
Unprompted review
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Reply from The Pet Experience

Thank you for your 5 Star review Louis! We really appreciate it, see you again soon.

Rated 5 out of 5 stars

Friendly and knowledgeable staff

Friendly, knowledgeable staff, wide selection of toys, food, treats, beds and anything you could possibly need for your pet! 100% recommend!

4 December 2021
Unprompted review
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Reply from The Pet Experience

Thank you for your great review Amy! We really do appreciate it, glad to know we have whatever it is you are looking for! See you again soon.

Rated 5 out of 5 stars

Fantastic Pet Shop

I can’t recommend this pet shop highly enough. They do excellent products, their pet nutrition advice is second to none. Their customer service is fantastic!

4 December 2021
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Reply from The Pet Experience

Thank you so much for your great review and kind words Penny! We will keep on doing our best for you and look forward to keeping your dogs fed and spoiled!

Rated 5 out of 5 stars

I have ordered easterbrooks working dog…

I have ordered easterbrooks working dog food for a number of years.
I have always received good service and my dog loves the food.

2 December 2021
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Reply from The Pet Experience

Thanks very much for your review Mandy, it is much appreciated! And thank you for your continued custom over the years!

Rated 5 out of 5 stars

Have been using the Pet Experience for…

Have been using the Pet Experience for a number of years now for our dogs biscuits (they have the ones specially made for the shop). Staff are very knowledgeable, helpful and friendly every time we visit

2 December 2021
Unprompted review
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Reply from The Pet Experience

Thanks for your 5 Star review Natalie, it is much appreciated! See you again soon.

Rated 5 out of 5 stars

Always super helpful with any questions…

Always super helpful with any questions and the Teepee dog food is great for our mini daxie. Fast delivery and a nice choice of flavours.

2 December 2021
Unprompted review
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Reply from The Pet Experience

Thank you for your 5 star review Jasmine! Daxies can be fussy so really pleased to hear that the Teepee is going down well!

Rated 5 out of 5 stars

Very Helpful

My Cockerpoo is hyperactive (aren't they all) and invaluable assistance in choosing a food which didn't make her worse!!

2 December 2021
Unprompted review
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Reply from The Pet Experience

Thank you for your 5 Star review Debbie! I'm glad the food is suiting your dog!

Rated 5 out of 5 stars

I love Pet Experience

I love Pet Experience. Friendly, helpful and knowledgeable staff always ready to assist me with my pets' needs. Would definitely recommend.

1 December 2021
Unprompted review
The Pet Experience logo

Reply from The Pet Experience

Thanks for your lovely review Linda! It is much appreciated!

Rated 5 out of 5 stars

The Great Pet Experience

Excellent service from knowledgeable staff. Friendly and extremely helpful - carrying heavy sacks out to the car. Can highly recommend 😊

1 December 2021
Unprompted review
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Reply from The Pet Experience

Thanks you for your 5 star review and excellent use of the word Great! lol We really appreciate it, see you again soon!

Rated 5 out of 5 stars

Can not thank them enough.

We turned to Cormac for help and guidance when struggling to find a food to suit our dogs stomachs, and help them gain weight, he could not of been more helpful. Spent so much time talking me through things and giving recommendations, to which all worked! Can not thank him enough for the difference he made to our dogs health! The staff are always helpful and welcoming with any questions I have. Great service!

1 December 2021
Unprompted review
The Pet Experience logo

Reply from The Pet Experience

As always, thank YOU for your continued support and custom! I'm really pleased we have been able to turn things around for your boys. It's why we do what we do! ;-)

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