Lisa was excellent she was kind and really helpful for what I was looking for and even signed me up and gave me advice for the future would recommend
Company replied
Location
Switch location36 The Gallery The Mander Centre, WV1 3NJ WOLVERHAMPTON, GB
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See what reviewers are saying
I was served by Lisa at Wolverhampton branch, a service with a smile, very helpful and helped with my blue light card for discount, thank you.
Company replied
Absolute angel of a sales lady, Lisa helped us find a perfect scent and knew the range so well and what to recommend. She helped with her own personal recommendations and what other customers buy too!... See more
Company replied
Lisa was extremely welcoming, helpful and patient. Her customer skills are amazing and smile infectious. I walked away feeling really happy with my purchase. Thank you Lisa
Company replied
Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
36 The Gallery The Mander Centre, WV1 3NJ, WOLVERHAMPTON, United Kingdom
4.9
Excellent
208 reviews
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Lovely friendly member of staff Lisa…
Lovely friendly member of staff Lisa was very accommodating
12 April 2025
Unprompted review
Reply from The Perfume Shop - Wolverhampton 44
Hi,
Thanks for your positive review! It's great to hear your kind words and great to know that you had a 5* experience with us. Thank you so much for shopping with The Perfume Shop and we hope to see you again soon.
Kind regards,
Sharain
The Perfume Shop Team
Leanne was the best!
Leanne was really helpful and came up with the perfect solution for me!
12 April 2025
Unprompted review
Reply from The Perfume Shop - Wolverhampton 44
Hi,
Thanks for your positive review! It's great to hear your kind words and great to know that you had a 5* experience with us. Thank you so much for shopping with The Perfume Shop and we hope to see you again soon.
Kind regards,
Sharain
The Perfume Shop Team
Great experience staff was really…
Great experience staff was really polite and welcoming
12 April 2025
Unprompted review
Reply from The Perfume Shop - Wolverhampton 44
Hi,
Thanks for your positive review! It's great to hear your kind words and great to know that you had a 5* experience with us. Thank you so much for shopping with The Perfume Shop and we hope to see you again soon.
Kind regards,
Sharain
The Perfume Shop Team
Nikki at the perfume shop Wolverhampton…
Nikki at the perfume shop Wolverhampton was lovely and very professional and got me out of trouble with the mrs 😮💨
10 April 2025
Unprompted review
Reply from The Perfume Shop - Wolverhampton 44
Hi,
Thanks for your positive review! It's great to hear your kind words and great to know that you had a 5* experience with us. Thank you so much for shopping with The Perfume Shop and we hope to see you again soon.
Kind regards,
Sharain
The Perfume Shop Team
Claire was amazing really helpful
Claire was amazing really helpful - Wolverhampton
10 April 2025
Unprompted review
Reply from The Perfume Shop - Wolverhampton 44
Hi,
Thanks for your positive review! It's great to hear your kind words and great to know that you had a 5* experience with us. Thank you so much for shopping with The Perfume Shop and we hope to see you again soon.
Kind regards,
Sharain
The Perfume Shop Team
Lisa at your Wolverhampton branch is a…
Lisa at your Wolverhampton branch is a credit to your company! Left the store today over the moon with the help and support provided!
10 April 2025
Unprompted review
Reply from The Perfume Shop - Wolverhampton 44
Hello,
We are thrilled to hear about your positive experience at our Wolverhampton branch. It's wonderful to know that Lisa went above and beyond to provide you with excellent service. We strive to ensure our customers receive the best possible support and we're delighted that Lisa's efforts exceeded your expectations.
Kind regards,
Jasmyn
Reply from The Perfume Shop - Wolverhampton 44
Hello,
Thank you so much for your wonderful 5-star review! We truly appreciate your feedback and are delighted to hear you had a positive experience with us.
Best wishes,
Jasmyn
Clair in the Wolverhampton store was…
Clair in the Wolverhampton store was lovely and helpful and even provided a discount , would recommend 100%
10 April 2025
Unprompted review
Reply from The Perfume Shop - Wolverhampton 44
Hello,
We're so glad to hear you had a positive experience with Claire! It's wonderful to know she went above and beyond to help you. We appreciate your kind words and recommending us!
Best wishes,
Jasmyn
Very polite and professional…
Very polite and professional staff,especially Sarah and Lyanne .Thanks girls ❤️
9 April 2025
Unprompted review
Reply from The Perfume Shop - Wolverhampton 44
Hello,
Thank you for your kind review! We're delighted to hear you had a positive experience with our staff. We appreciate your feedback and are glad you enjoyed your visit.
Kind regards,
Jasmyn
Sarah at Wolverhampton mander centre…
Sarah at Wolverhampton mander centre excellent customer service very friendly lovely experience
9 April 2025
Unprompted review
Reply from The Perfume Shop - Wolverhampton 44
Hello,
Thank you for your kind words! We're so happy to hear you had a positive experience and appreciate you highlighting the excellent service you received. We're always striving to provide our customers with the best possible experience.
Best wishes,
Jasmyn
Amazing atmosphere
Amazing atmosphere, well-mannered staff, Lisa and Leanne was serving me, who made it pleasant to purchase from there!
8 April 2025
Unprompted review
Reply from The Perfume Shop - Wolverhampton 44
Hello,
Thank you for your kind review! We are delighted to hear you had a positive experience and enjoyed the atmosphere. We will be sure to pass your compliments on to Lisa and Leanne.
Best wishes,
Jasmyn
Came in to my a birthday gift for my…
Came in to my a birthday gift for my mom was served by Leanne and Lisa couldn’t thank them any more they were so helpful and kind despite asking them for alot of help honestly can’t thank any more
8 April 2025
Unprompted review
Reply from The Perfume Shop - Wolverhampton 44
Hello,
We're so happy to hear that Leanne and Lisa made your shopping experience so positive! It's wonderful to know that they were able to help you find the perfect birthday gift for your mom. We're proud to have such dedicated and helpful team members.
Kind regards,
Jasmyn
You did well and your delivery was…
You did well and your delivery was timely. The perfume smells very nice.
28 March 2025
Reply from The Perfume Shop - Wolverhampton 44
Hello,
Thank you for your lovely 5* review! We really appreciate your feedback and are so happy to hear you had a great experience shopping with us.
Kind regards,
Jasmyn
Great service from Sarah
Sarah was her usual helpful self today and has served me before. Sarah helped with my purchase after telling her what I needed, and she showed me what was available . I bought 2 perfumes today based on Sarah’s recommendations with the best savings on offer .
20 March 2025
Unprompted review
Reply from The Perfume Shop - Wolverhampton 44
Hello,
Thank you for your kind review! We're so glad you had a positive experience with our team member. It's wonderful to hear that you were able to find the perfect perfumes based on her recommendations. We strive to provide exceptional customer service and we're delighted you were happy with your purchase.
Kind regards,
Jasmyn
Lisa from the Wolverhampton base was…
Lisa from the Wolverhampton base was very friendly and helpful regarding what was the smell I was looking for
G
18 March 2025
Unprompted review
Reply from The Perfume Shop - Wolverhampton 44
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
Lovely experience with Lisa in Wolverhampton
Lisa was brilliant and helpful at the Wolverhampton Mander centre. Bought two perfumes and loved the instant personalised ribbon printing service. Great idea!
7 March 2025
Unprompted review
Reply from The Perfume Shop - Wolverhampton 44
Hey,
Thanks for your review and kind words from your 5* experience.
Thank you for shopping with The Perfume Shop.
Kind regards,
Sharain
Nicky was absolutely outstanding
Nicky was absolutely outstanding, amazing customer service will be returning!
Thanks again
5 March 2025
Unprompted review
Reply from The Perfume Shop - Wolverhampton 44
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
The lady was very helpful and soon…
The lady was very helpful and soon ordered my item and also quick delivery, I will be using the shop all the time now. Thank you.
19 February 2025
Leanne’s Customer Service Perfume Shop Wolverhampton
I visited The Perfume Shop in The Mander Centre Wolverhampton today, I popped into store looking for a specific item that I had received a sample of that was really adored by my husband and saw online it was available at The Perfume Shop. Your Colleague Leanne that served gave me a very warm, friendly and welcoming greeting and asked me if I needed any help with anything, I explained I had seen online that GAN IVY aftershave was available with the Perfume Shop and asked if she had had it in store yet, she told me I’m ever so sorry that she hadn’t had it in yet that was very nice of her to so say “SORRY”, not many places do that they just say NO.
Leanne did tell me that she could order it in online for me to collect from store. That was amazing again there aren’t many places that can order things in for you, to have to place your order online yourself, but WOW Leanne’s work here was Going Above And Beyond for me.
I went ahead and Leanne ordered the GAN IVY aftershave online to be delivered to store and would be available to collect on Friday. Leanne found my Perfume Shop Rewards card online by searching for it with my email address as I hadn’t got my card with me and found it and my points went to my card.
A very Big Thank You to Leanne for her lovely customer service and for Going Above And Beyond for what she did for me today is what I want to say. Really made my day I thought I wasn’t going to be able to get the item as it wasn’t in store, but Leanne did make me proud.
Thank you Leanne for your 5 star customer service, I definitely shall be back when Leanne is working to purchase fragrance from The Perfume Shop Wolverhampton Mander Centre to be served by Leanne.
11 February 2025
Unprompted review
Reply from The Perfume Shop - Wolverhampton 44
We are so pleased to hear about your positive experience at our store. It's wonderful to know that Leanne provided such exceptional customer service. We strive to create a welcoming and helpful environment for all our customers, and it sounds like Leanne went above and beyond to ensure you had a positive experience. We appreciate your kind words and will share your feedback with Leanne.
Kind regards,
Sharain
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