I had the pleasure of being served by Jill at the Warrington Golden Square Perfume Shop who went out of her way to help me find the best aftershave for my nephew. She was so polite, friendly and helpf... See more
Location
Switch locationUnit K7, 9 The Mall, Golden Square Shopping Centre, WA1 1QE WARRINGTON, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Amazing customer service from Jill this morning. Went in to buy a birthday gift for my mum and Jill was so friendly and extremely helpful. My gift was wrapped beautifully and has a personalised messag... See more
Company replied
Visited the Warrington store today with my fiancé to pick out the scents for our wedding in 6 weeks. We were greeted by Loren who was amazing in helping us, although I already knew the perfume I wante... See more
Company replied
I had a really lovely experience in the perfume shop in Warrington, thanks to Jill. I wasn’t quite sure what fragrance I wanted, but Jill was incredibly helpful, patient and knowledgeable. She took... See more
Company replied
Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Unit K7, 9 The Mall, Golden Square Shopping Centre, WA1 1QE, WARRINGTON, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Competitive prices and quick, free delivery
They had a really good offer on my favourite aftershave, around 40% off the usual price. I bought one in-store and ordered another for delivery whilst the price was so good. The order was delivered to my home for free around 3 days later.

Reply from The Perfume Shop - Warrington 183
Great Customer Service
I had a great experience at this perfume shop. From the moment I walked in, the staff made me feel welcomed. I was attended to by Jiu (hope I spelt it correctly) She took the time to go through the scents from a range I was interested in.
What really stood out was how tolerant, attentive, supportive and polite Jiu was, while allowing me the time to try different testers.
I left the store with a fragrance I absolutely love and a feeling that I’d been genuinely looked after. It’s rare to find customer service that feels this thoughtful and attentive and I don't express this thought lightly.
Jiu demonstrated the true epitome of great and professional customer service.
I’ll definitely be coming back for future purchases and recommending this shop to anyone looking for a great perfume‑buying experience.
To be honest I returned that same day and left again with not just one but 2 more fragrances. Yes I did go over my budget 🤭 but you know what? It was worth it!
Jiu if this review is shared with you I just want to thank you for your support, your welcoming and warm approach and I apologise if I spelt your name wrong 🙃 and to
The Perfume Shop thank you for hiring Jiu and as always for your great prices.

Reply from The Perfume Shop - Warrington 183
Loren was great today
Loren was great today, respectfully helped my teenage son who loves different fragrances. She helped him select a number of smells that suited him. Thanks again

Reply from The Perfume Shop - Warrington 183
Aaliyah was very professional .knew how…
Aaliyah was very professional .knew how to sell and engage with customers x

Reply from The Perfume Shop - Warrington 183
Loren was really helpful today
Loren was really helpful today. Lovely fast customer service :)

Reply from The Perfume Shop - Warrington 183
Great value and gift wrapped too
Aaliyah was really helpful. She helped us choose a perfume for our daughter, pointed out giftsets and special offers that were great value and wrapped the gift set perfectly.
The ribbon printer adding the great finishing touch.
Thank you

Reply from The Perfume Shop - Warrington 183
Excellent service received by Jill
Excellent service received by Jill. Very helpful and won’t hesitate to come back.

Reply from The Perfume Shop - Warrington 183
Wasn’t sure on which perfume to get
Wasn’t sure on which perfume to get, Jill was keen to help and let me smell multiple perfumes she thought I’d like after telling her a few I love, great service!

Reply from The Perfume Shop - Warrington 183
Had a great experience with Loren…
Had a great experience with Loren today, she was really helpful when choosing a new fragrance

Reply from The Perfume Shop - Warrington 183
Abi was fantastic today
Abi was fantastic today. Good customer service. Keep it up!!

Reply from The Perfume Shop - Warrington 183
Excellent service from Jill
Excellent service from Jill. Really friendly and more than happy to help.

Reply from The Perfume Shop - Warrington 183
Was looked after by loren today
Was looked after by loren today, truly an amazing lady very helpful,

Reply from The Perfume Shop - Warrington 183
Great service as always
Another pleasant visit in the Perfume Shop in Warrington (Golden Square).
Every time I visit the shop I receive a wonderful service. This time I was served by Kiah. She was very pleasant, very patient with me (I was very indecisive), checked everything I asked for and made sure I would leave with a great discount. I will definitely come back. Thank you Kiah.

Reply from The Perfume Shop - Warrington 183
Kiah was very helpful
Kiah was very helpful, she patiently gave me great suggestions, and I ended up picking Valentino Donna Extradose, which I absolutely recommend too x

Reply from The Perfume Shop - Warrington 183
Amazing service!
Amazing service!
Jill helped in everything I needed. Fixed even my faults. 😉

Reply from The Perfume Shop - Warrington 183
Fantastic staff
I went in today to find a new fragrance. Kiah asked about what I like and gave me several options. She was friendly and welcoming aswell as her manager! Will definitely be back to purchase again

Reply from The Perfume Shop - Warrington 183

Reply from The Perfume Shop - Warrington 183
Jill and Loren were very helpful and…
Jill and Loren were very helpful and amazing service

Reply from The Perfume Shop - Warrington 183
Jill and loren -Very pristine wrapping…
Jill and loren -Very pristine wrapping and good service

Reply from The Perfume Shop - Warrington 183
Jill and Loren were very helpful and…
Jill and Loren were very helpful and patient when we were choosing scents and great wrapping from Loren!!
great service :))

Reply from The Perfume Shop - Warrington 183
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







