I had a really good experience with Bronia. She was very friendly, welcoming and genuinely helpful throughout . She took the time to show me different fragrances based on what I liked and gave me... See more
Company replied
Location
Switch locationUnit 16, The Bridges Shopping Centre, SR1 3LB SUNDERLAND, GB
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I went to the Sunderland perume shop today to buy few perfumes and i was dealt by Angel she was absolutely brilliant, very polite, friendly and i loved her personality. Fantastic customer service and... See more
Company replied
Justine has helped me with fragrance testing on and off for a number of months now. I'm a frequent customer and today proved why. She was quick to recognise me, took time to show some new fragrance... See more
Company replied
Thank you to Liz she's been sooo helpful and she's given us a great deal
Company replied
Company details
- Perfume Store
- also in
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Unit 16, The Bridges Shopping Centre, SR1 3LB, SUNDERLAND, United Kingdom
4.9
Excellent
279 reviews
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Angel has been a pleasure helping me.
25 February 2026
Unprompted review
Reply from The Perfume Shop - Sunderland 147
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Sharon was lovely and help us out a lot…
Sharon was lovely and help us out a lot grate experience
21 February 2026
Unprompted review
Reply from The Perfume Shop - Sunderland 147
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Sunderland 147
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Angel was very helpful with sourcing…
Angel was very helpful with sourcing what I was after and knows what she is talking about!
20 February 2026
Unprompted review
Reply from The Perfume Shop - Sunderland 147
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
It was so easy to shop good prices …
It was so easy to shop good prices well pleased. Fast delivery
9 January 2026
Reply from The Perfume Shop - Sunderland 147
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I just want to thank the lovely Olivia…
I just want to thank the lovely Olivia at the perfume shop in the bridges Sunderland for the wonderful service, being so patient while helping to buy a gift for a man I was so pleased with her absolutely 100/100 and when I’m in next I’ll make sure it’s on your day in work
9 January 2026
Unprompted review
Reply from The Perfume Shop - Sunderland 147
Hello,
We appreciate you taking the time to leave us such a wonderful review. We're so glad to hear that you were pleased with the service you received and we look forward to seeing you again.
Many thanks,
Jasmyn
The Perfume Shop
Justine and Sharon helped me very well…
Justine and Sharon helped me very well today picking the correct gift for my partner and made the experience easy for me
7 January 2026
Unprompted review
Reply from The Perfume Shop - Sunderland 147
Hi,
Thanks for your review. It's lovely to hear of your 5* experience and thank you so much for shopping with us.
The Perfume Shop
Excellent service
Excellent service, delivery within 3 days, Excellent price, much better than anywhere else. Definitely recommend
17 December 2025
Reply from The Perfume Shop - Sunderland 147
Hi,
Thanks for your review. Have a lovely New Year!
The Perfume Shop.
Reply from The Perfume Shop - Sunderland 147
Hi,
Thanks for your feedback, we appreciate you!
The Perfume Shop
Justine was superb
Justine was superb, credit to the company!!
Sunderland Store
8 December 2025
Unprompted review
Reply from The Perfume Shop - Sunderland 147
Hi,
Thanks for your lovely feedback. It's great to hear you are pleased with your recent experience.
Thank you for choosing The Perfume Shop.
Reply from The Perfume Shop - Sunderland 147
Hi,
Thanks for your review.
The Perfume Shop
Super service from Liz at Sunderland
Liz was absolutely wonderful during our visit she went above and beyond to help me and my mam get our Christmas shopping. Friendly and professional she was a joy
30 November 2025
Unprompted review
Reply from The Perfume Shop - Sunderland 147
Hi,
Thanks for your review! It's great to hear you are happy with your recent experience.
Kind regards,
Sharain - The Perfume Shop
Absolutely fantastic deals n discounts…
Absolutely fantastic deals n discounts on fabulous perfumes n aftershaves n extremely competitive too. Excellent service throughout
10 November 2025
Reply from The Perfume Shop - Sunderland 147
Hi,
Thanks for your feedback. We appreciate your kind words.
Kind regards,
Sharain - The Perfume Shop
Thank you to Liz she's been sooo…
Thank you to Liz she's been sooo helpful and she's given us a great deal
14 November 2025
Unprompted review
Reply from The Perfume Shop - Sunderland 147
Hi,
Thanks for your review.
It's great to hear your feedback. We appreciate you!
The Perfume Shop.
Reply from The Perfume Shop - Sunderland 147
Hi,
Thank you for your feedback on your recent shop with us. We appreciate you and hope to hear from you again soon.
Kind regards,
Sharain - The Perfume Shop
Christmas Gift.
Quick delivery.Everything I requested,beautifully gift wrapped.which I requested,and a bonus a free sample.
6 November 2025
Unprompted review
Reply from The Perfume Shop - Sunderland 147
Hi,
Thank you for your feedback on your recent shop with us. We appreciate you and hope to hear from you again soon.
Kind regards,
Sharain - The Perfume Shop
We got served by Justine today what a…
We got served by Justine today what a lovely helpful woman she had patients of a saint she sorted everything out for us and introduced us to the travel bottles which are excellent value for money £9.99 for just about any perfume or aftershave what a bargain thank you so much Justine
24 October 2025
Unprompted review
Reply from The Perfume Shop - Sunderland 147
Hi,
Thank you for your feedback and kind words! We appreciate you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Reply from The Perfume Shop - Sunderland 147
Hi,
I am so pleased to hear of your 5* experience. Thank you!
Kind regards,
Sharain - The Perfume Shop
Reply from The Perfume Shop - Sunderland 147
Hi,
Thank you for a lovely review.
Kind regards,
Sharain - The Perfume Shop
Very helpful and friendly service
Very helpful and friendly service. staff can't do enough to help you purchase the right perfume. Pleasant experience always shop at the perfume shop.
25 September 2025
Reply from The Perfume Shop - Sunderland 147
Hi,
Thanks for your feedback! It's great to hear you have had a 5* experience.
Have a lovely weekend!
Sharain - The Perfume Shop
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