Michelle offered the most exceptional customer service to both me and my mum today. She helped us find our favourite scents and we came away being happy customers with our new favourite perfumes
Company replied
Location
Switch locationUnit 21c, Spindles Town Square Shopping Centre, OL1 1HD OLDHAM, GB
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Michelle was very helpful with giving me a discount so I could buy from the perfume shop. She also gave me some free gift. She has an excellent customer service. I will definitely come back.
Company replied
It was my first time at the shop yesterday got the new RV bonbon cola fizz it smelled amazing and customers service was great had to go back today for 5 more items and both times I had a great experie... See more
Company replied
i had a fantastic experience with the lovely lady tahira. she was very welcoming and her customer service was 10/10. workers like this always make me want to go back to the store and purchase even mor... See more
Company replied
Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Unit 21c, Spindles Town Square Shopping Centre, OL1 1HD, OLDHAM, United Kingdom
5.0
Excellent
375 reviews
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Cathy sorted us out heavy nice one…
Cathy sorted us out heavy nice one amazing customer service will deffo come again !!
12 July 2026
Unprompted review
Reply from The Perfume Shop - Oldham 250
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
It was great experience
It was great experience. Excellent service
Asima served me she is very kind . She helps me very kindly
12 July 2026
Unprompted review
Reply from The Perfume Shop - Oldham 250
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The staff were extremely helpful and…
The staff were extremely helpful and provided guidance in choosing perfumes and after shave.
Would recommend
12 July 2026
Unprompted review
Reply from The Perfume Shop - Oldham 250
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Friendly staff and really helpful
11 July 2026
Unprompted review
Reply from The Perfume Shop - Oldham 250
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Customer service at the staff are so…
Customer service at the staff are so lovely and very helpful
11 July 2026
Unprompted review
Reply from The Perfume Shop - Oldham 250
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent customer service
Excellent customer service, staff are very helpful
10 July 2026
Unprompted review
Reply from The Perfume Shop - Oldham 250
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Staff asima was so helpful xx
8 July 2026
Unprompted review
Reply from The Perfume Shop - Oldham 250
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Was very helpful helped me and my mum…
Was very helpful helped me and my mum look for a wedding perfume would definitely come again
8 July 2026
Unprompted review
Reply from The Perfume Shop - Oldham 250
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
It was good.
7 July 2026
Unprompted review
Reply from The Perfume Shop - Oldham 250
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Oldham 250
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent service and really helpful…
Excellent service and really helpful Tahera!
Made a hamper to our preference
Asset to the company
4 July 2026
Unprompted review
Reply from The Perfume Shop - Oldham 250
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Went to Oldham and was served by Asima…
Went to Oldham and was served by Asima - service was great and efficient
3 July 2026
Unprompted review
Reply from The Perfume Shop - Oldham 250
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great and easy customer service
Great and easy customer service. Rachel was very nice and polite.
2 July 2026
Unprompted review
Reply from The Perfume Shop - Oldham 250
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Asima was extremely helpful
Asima was extremely helpful, patient and kid. Best customer service I’ve received so far in the perfume shop! She is such a professional.
1 July 2026
Unprompted review
Reply from The Perfume Shop - Oldham 250
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Oldham 250
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Very comfortable experience
Had a very comfortable experience in the store, Cathy came straight over to assist me with picking a gift. She was very straight to the point, and didn’t make me feel pressured into buying anything I didn’t want. Whenever I needed assistance, Cathy and her colleague was there to help. 10/10, would definitely recommend shopping here.
1 July 2026
Unprompted review
Reply from The Perfume Shop - Oldham 250
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great service from Cathy she helped me…
Great service from Cathy she helped me a lot and was really nice
30 June 2026
Unprompted review
Reply from The Perfume Shop - Oldham 250
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Went in to town today and was served by…
Went in to town today and was served by Cathy she was lovely and really spent time listening a s showing me different perfumes such a lovely lady brilliant experience
30 June 2026
Unprompted review
Reply from The Perfume Shop - Oldham 250
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Mum and daughter visit.
We had such a wonderful experience whilst visiting the Oldham shop today, the sales assistant Anisa was an absolute asset to your team.
Nothing was too much much trouble.
What an absolute pleasure it was.
We'll definitely be back.
29 June 2026
Unprompted review
Reply from The Perfume Shop - Oldham 250
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Good service
Good service.Helpful.Polite and every time I come in the shop I feel welcomed
29 June 2026
Unprompted review
Reply from The Perfume Shop - Oldham 250
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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