The Perfume Shop - Milton Keynes 150 Reviews 

62
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TrustScore 4.5 out of 5

4.7

Kiosk B/C, 12/14 Crown Walk Milton Keynes Shopping Centre, MK9 3AB MILTON KEYNES, GB

•

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Rated 5 out of 5 stars

I had an excellent shopping experience at The Perfume Shop in Milton Keynes. I purchased five perfumes and was very well assisted by Janna, who did a fantastic job. She was friendly, helpful and pro... See more

Company replied

Rated 5 out of 5 stars

Excellent service as always! I ordered a gift for my sister in Ireland from the Perfume Shop in Milton Keynes City Centre. Hanif showed me exactly what I was looking for and then went ahead to order i... See more

Company replied

Rated 5 out of 5 stars

Zanna always very helpful, friendly and chatty makes your shopping trip that bit more joyful, she all happy to give you her time to get the special smell your desire

Company replied

Rated 5 out of 5 stars

My partner and I visited the shop as he is in want of some new aftershave. We started speaking to Yumna and honestly, she is an absolute credit to this store. She was so patient, she listened to what... See more

Company replied


Company details

  1. Perfume Store
  2. also in
  3. Beauty Product Supplier
  4. Cosmetics and Perfumes Supplier
  5. Cosmetics Store
  6. Flavours, Fragrances and Aroma Supplier
  7. Hair Product Store

Written by the company

The Perfume Shop is the UK’s largest specialist fragrance retailer with 255 stores across the UK & Ireland, selling all major designer fragrance brands, classic and celebrity perfumes, aftershaves and body products with unrivalled expertise at value for money prices.


Contact info

  • Kiosk B/C, 12/14 Crown Walk Milton Keynes Shopping Centre, MK9 3AB, MILTON KEYNES, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

62 reviews

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4.7

All reviews

(62)

35,459 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Service and a Great Shopping Experience


I had an excellent shopping experience at The Perfume Shop in Milton Keynes. I purchased five perfumes and was very well assisted by Janna, who did a fantastic job. She was friendly, helpful and professional, and made the whole shopping experience enjoyable. Her excellent customer service and attention to my needs really stood out. Janna is a credit to the team, and I truly appreciate her help. I would definitely recommend The Perfume Shop and look forward to shopping there again. Thank you, Janna, for the wonderful service!

19 October 2026
Unprompted review
The Perfume Shop - Milton Keynes 150 logo

Reply from The Perfume Shop - Milton Keynes 150

Hi Debayor,

Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us. We look forward to assisting you again in the future.

Many Thanks,

Logan

The Perfume Shop Customer Services

Rated 5 out of 5 stars

Zanna always very helpful

Zanna always very helpful, friendly and chatty makes your shopping trip that bit more joyful, she all happy to give you her time to get the special smell your desire

13 October 2026
Unprompted review
The Perfume Shop - Milton Keynes 150 logo

Reply from The Perfume Shop - Milton Keynes 150

Hello Nicole,

Thank you for your 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.

Kind regards,

Logan

The Perfume Shop Customer Services

Rated 5 out of 5 stars

Wanna has good customer service excellent service …

Wanna has good customer service and always ready to help with choosing the perfumes. I always enjoy coming to the store because in general they are all good

9 October 2026
Unprompted review
The Perfume Shop - Milton Keynes 150 logo

Reply from The Perfume Shop - Milton Keynes 150

Hi Nura,

Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us. We look forward to assisting you again in the future.

Many Thanks,

Logan

The Perfume Shop Customer Services

Rated 5 out of 5 stars

Excellent service as always

Excellent service as always! I ordered a gift for my sister in Ireland from the Perfume Shop in Milton Keynes City Centre. Hanif showed me exactly what I was looking for and then went ahead to order it online and send it to the address I gave him. He was friendly, patient and professional. My sister received it a few days later. One of my favourite perfume shops to shop from without a doubt!

2 October 2026
The Perfume Shop - Milton Keynes 150 logo

Reply from The Perfume Shop - Milton Keynes 150

Hello Sauyma,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,

Logan

The Perfume Shop Customer Services

Rated 5 out of 5 stars

Yumna deserves a raise!

My partner and I visited the shop as he is in want of some new aftershave. We started speaking to Yumna and honestly, she is an absolute credit to this store. She was so patient, she listened to what smells my partner liked, was able to suggest so many different fragrances for us to try. We went away after whittling it down to two with the intention of seeing how they settle on his skin and coming back to purchase. We came back and Yumna served us and her service is just exemplary. Thank you so much!

4 October 2026
Unprompted review
The Perfume Shop - Milton Keynes 150 logo

Reply from The Perfume Shop - Milton Keynes 150

Hello Kayleigh,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,

Logan

The Perfume Shop Customer Services

Rated 5 out of 5 stars

Good service

Good service

17 September 2026
The Perfume Shop - Milton Keynes 150 logo

Reply from The Perfume Shop - Milton Keynes 150

Hi Pawel,

Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.

Kind Regards,

Logan

The Perfume Shop Customer Services

Rated 5 out of 5 stars

Customer service was 10/10

I went into the Milton Keynes store and I was served by a lovely girl. Her name was Tanjina, I went in not having a clue about what I wanted to buy, she had so much patience and gave me good recommendations, she suggested I tried it on the skin before purchasing as the smell can be different from the little blotters. I walked away with 3 amazing perfumes, she gave few samples, super happy with the service, very polite and amazing.

19 July 2026
Unprompted review
The Perfume Shop - Milton Keynes 150 logo

Reply from The Perfume Shop - Milton Keynes 150

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Yamna is the best person I’ve ever met…

Yamna is the best person I’ve ever met at the TPS Milton Keynes store, wonder employee, she’s super patient and takes time out to satisfy every customer. She’s also very kind and polite and always has a smile on her face whenever I come around. Makes me always feel welcome at the TPS store and leave happy as well.

3 July 2026
Unprompted review
The Perfume Shop - Milton Keynes 150 logo

Reply from The Perfume Shop - Milton Keynes 150

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Zanna was fabulous

Zanna was fabulous! Walked away with a fantastic load of deals and excelleny service was received

3 July 2026
Unprompted review
The Perfume Shop - Milton Keynes 150 logo

Reply from The Perfume Shop - Milton Keynes 150

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Great customer service with Zanna &…

Great customer service with Zanna & Team in Milton Keynes CMK shop. Will definitely see me again soon

1 July 2026
Unprompted review
The Perfume Shop - Milton Keynes 150 logo

Reply from The Perfume Shop - Milton Keynes 150

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

xmas present for my niece

xmas present for my niece. Miniature perfumes. She loves them. Good price too

18 November 2025
The Perfume Shop - Milton Keynes 150 logo

Reply from The Perfume Shop - Milton Keynes 150

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Thanks to Adil at the MK shop for a…

Thanks to Adil at the MK shop for a great service, much appreciated!

21 May 2026
Unprompted review
The Perfume Shop - Milton Keynes 150 logo

Reply from The Perfume Shop - Milton Keynes 150

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

FIVE STAR SERVICE BY Elaine at the Milton Keynes store…

Elaine at the Milton Keynes store served me today.
She is MAGNIFICENT.
VERY PROFESSIONAL, KIND, POLITE, WARM AND GENUINE. She makes you feel like a valued customer, KNOWS HER PRODUCTS and is very honest when making reccomendations or giving her opinion when asked.

PERFUME SHOP IS LUCKY TO HAVE HER. She is an asset to this company.

16 May 2026
Unprompted review
The Perfume Shop - Milton Keynes 150 logo

Reply from The Perfume Shop - Milton Keynes 150

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Mary is a fantastic sales person

Mary is a fantastic sales person. She is a patience person who listens to my needs. Her choice of perfume is touch

7 May 2026
Unprompted review
The Perfume Shop - Milton Keynes 150 logo

Reply from The Perfume Shop - Milton Keynes 150

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

great customer service ..

great customer service ... l was helped to get my perfect scent with this lovely guy who was really patience despite my indecisiveness :)

4 May 2026
Unprompted review
The Perfume Shop - Milton Keynes 150 logo

Reply from The Perfume Shop - Milton Keynes 150

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Nice experience

Mr Adil was amazing. He helped me in choosing the right perfumes.

29 April 2026
Unprompted review
The Perfume Shop - Milton Keynes 150 logo

Reply from The Perfume Shop - Milton Keynes 150

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Big shoutout to Zanna!

My experience was amazing from the moment I walked into the store the warm welcoming received from the manager Elaine and team leader Hanif was very nice and professional in terms of customer service. My highlight of the experience was team leader Zanna who served me, she was very proactive and professional in going above and beyond to make sure I was satisfied. I was left amazed and highly satisfied. Thank you very much Perfume Shop Milton Keynes, you were brilliant, keep it up!

27 April 2026
Unprompted review
The Perfume Shop - Milton Keynes 150 logo

Reply from The Perfume Shop - Milton Keynes 150

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Numnah showed amazing salesmanship

Numnah showed amazing salesmanship. She used great skill in meeting my needs and put a smile on my face.

17 April 2026
Unprompted review
The Perfume Shop - Milton Keynes 150 logo

Reply from The Perfume Shop - Milton Keynes 150

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Good

Hasaan was very friendly and attentive. Gave good recommendations.

15 April 2026
Unprompted review
The Perfume Shop - Milton Keynes 150 logo

Reply from The Perfume Shop - Milton Keynes 150

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Range of products for all budgets. Good service

Range of products for all budgets.
Excellent service by Adil.

14 April 2026
Unprompted review
The Perfume Shop - Milton Keynes 150 logo

Reply from The Perfume Shop - Milton Keynes 150

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

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