First time visiting this perfume shop and we had such a lovely experience. Zak served us and was genuinely so friendly, helpful and patient. He took the time to show us different fragrances and help... See more
Company replied
Location
Switch locationc/o Boundary Mills, Vivary Way, BB8 9NW COLNE, GB
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See what reviewers are saying
I had such a lovely experience at The Perfume Shop on Saturday! I was served by Zac, who was absolutely amazing from start to finish. My husband and I were looking for the perfect birthday gift fo... See more
Company replied
I did my shopping at boundary outlet in colne I've been served by Zak, he was very polite and friendly. I had a very good experience and felt welcomed. He answered my questions and was very patient wi... See more
Company replied
Excellent customer service by Tracey. I
Company replied
Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
c/o Boundary Mills, Vivary Way, BB8 9NW, COLNE, United Kingdom
4.9
Excellent
487 reviews
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Zak was kind and helpful
25 February 2026
Unprompted review
Reply from The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Very good service
Zak was very helpful and helped me chose the right perfume
25 February 2026
Unprompted review
Reply from The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent customer service
Visited today and was served by Zak in Colne. He helped me choose a scent and talked through different options. Excellent customer service - thank you.
24 February 2026
Unprompted review
Reply from The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The service is outstanding
Honestly the best service I’ve ever experienced. There was 3 of them in and all offered an input and helped me decide ⭐️⭐️⭐️⭐️⭐️
19 February 2026
Unprompted review
Reply from The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent customer service and lovely…
Excellent customer service and lovely staff who go above and beyond! My go to shop for perfume 😌
18 February 2026
Unprompted review
Reply from The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
We came for shoping and Natalie the…
We came for shoping and Natalie the lady in store was lovely to us...excellent staff
14 February 2026
Unprompted review
Reply from The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Very helpful
The young lady in the shop was very helpful and patient finding the perfume that I purchased last time and she even arranged for free delivery to my house. Thank you
9 February 2026
Reply from The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Maryam was very helpful and
Maryam was very helpful and. Edy polite when I made my purchases today thank you.
13 February 2026
Unprompted review
Reply from The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Outstanding customer service
Fantastic customer service from Maryan today, we wanted a present and she gave us multiple testers to try that were similar to aftershave previously bought. Saved an hour of second guessing. 😊
13 February 2026
Unprompted review
Reply from The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great customer service from Missba
Great customer service from Missba. She was very friendly, and helped me find the scent i needed. Thank you
8 February 2026
Unprompted review
Reply from The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
maryam
was served by a wonderful passionate girl called maryam i believe? suggested very good perfumes and described the notes without being too pushy, exceptional service will definitely be back!!
7 February 2026
Unprompted review
Reply from The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Staff were excellent
Staff were excellent, sorted what i required ordered it for me & they arrived earlier and what I was expecting
29 January 2026
Reply from The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Outclass service from Mariam she made…
Outclass service from Mariam she made beautiful birthday 🎁 hamper for my brother thank you soo much 😊
5 February 2026
Unprompted review
Reply from The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Visited today for a birthday present
Visited today for a birthday present - Zak was really helpful and was an excellent gift wrapper
4 February 2026
Unprompted review
Reply from The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Met Tullulah today in your store
Met Tullulah today in your store, she gave me superb advice and acted in a very professional manner. A real asset to The Perfume Shop. Thankyou!
30 January 2026
Unprompted review
Reply from The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Tallulah served me today and she was…
Tallulah served me today and she was brilliant the customer service was top notch
30 January 2026
Unprompted review
Reply from The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Brilliant staff
Brilliant staff
Tallulah and Tracey and Zack all so friendly and helpful will definitely call again
29 January 2026
Unprompted review
Reply from The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
So welcoming and helpful
Talullah and Zack were amazing ! And extremely helpful and welcoming :) it was much appreciated :)
29 January 2026
Unprompted review
Reply from The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Zak and Tallulah were super helpful
Zak and Tallulah were super helpful and polite. Helped gift wrap my items and even gave free samples.
29 January 2026
Unprompted review
Reply from The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The staff were lovely and really…
The staff were lovely and really helpful.
29 January 2026
Unprompted review
Reply from The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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