I came in to the shop and the assistant was so lovely and helpful, her name is Ling I can’t thank her enough , Ling put the paper on the perfume and aftershave with really nice ribbon , thankyou so mu... See more
Company replied
Location
Switch location160 Braehead Shopping Centre, Kings Inch Rd, G51 4BS GLASGOW, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Had a great experience with Ling at the perfume shop in Braehead today! She was super friendly, lovely to speak to and easy going. Helped me find what I was looking for within seconds!
Company replied
On entering the establishment I was met with a smiling 😊 assistant who was extremely pleasant, very polite and helpful. I was looking to purchase a perfume for my wife but didn’t know exactly what... See more
Company replied
I received excellent customer service from Ling today, not only was she lovely and cheery, she took the time to explain the deals available to me to make sure I was getting the best value for money, s... See more
Company replied
Company details
- Perfume Store
- also in
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
160 Braehead Shopping Centre, Kings Inch Rd, G51 4BS, GLASGOW, United Kingdom
5.0
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ling in the Braehead store was great
Ling in the Braehead store was great! My 12 year old son was very undecided and Ling really helped him pick out a fragrance for his birthday!
22 August 2026
Unprompted review
Reply from The Perfume Shop - Braehead 66
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Had a lovely lady Jane help me today
Had a lovely lady Jane help me today, she was very helpful and made my experience very easy. Thank you Jane.
21 August 2026
Unprompted review
Reply from The Perfume Shop - Braehead 66
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Jane was so helpful and friendly at my…
Jane was so helpful and friendly at my visit today thank you so much❤️
21 August 2026
Unprompted review
Reply from The Perfume Shop - Braehead 66
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Jane served us today and she was so…
Jane served us today and she was so kind and helpful ! Made it easy to shop
21 August 2026
Unprompted review
Reply from The Perfume Shop - Braehead 66
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Jane was wonderful with me today
Jane was wonderful with me today, helping me pick perfumes for my mums birthday, she took care & time to explain the different fame ranges, very helpful & informative x
21 August 2026
Unprompted review
Reply from The Perfume Shop - Braehead 66
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Jane served me today great customer…
Jane served me today great customer service 👌 xx
21 August 2026
Unprompted review
Reply from The Perfume Shop - Braehead 66
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Ling was a fantastic help today
Ling was a fantastic help today. Straight to the point and helped me get what I needed for my brothers birthday. Thanks!
20 August 2026
Unprompted review
Reply from The Perfume Shop - Braehead 66
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Reply from The Perfume Shop - Braehead 66
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Ling was amazing and help me picked the…
Ling was amazing and help me picked the correct present for my mums birthday
20 August 2026
Unprompted review
Reply from The Perfume Shop - Braehead 66
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Ling was amazing tonight
Ling was amazing tonight! So helpful and friendly. Let me smell the different options for the cologne I wanted. No pressure , just very helpful and professional. It was a great experience and I’ll definitely visit again. Thank you Ling!
18 August 2026
Unprompted review
Reply from The Perfume Shop - Braehead 66
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Reply from The Perfume Shop - Braehead 66
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Ling was really helpful, great customer service
Ling was really helpful. I am happy with service today when we went to buy my brithday perfume! Thanks
18 August 2026
Unprompted review
Reply from The Perfume Shop - Braehead 66
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Always a great experience
Ling served me as usual. We always make sure to see Ling as she always makes the experience so happy and enjoyable. Ling is a wonderful saleswoman and a real credit to your company.
18 August 2026
Unprompted review
Reply from The Perfume Shop - Braehead 66
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Jane was very helpful and very kind
Jane was very helpful and very kind
17 August 2026
Unprompted review
Reply from The Perfume Shop - Braehead 66
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Ling gave the best customer service
Ling gave the best customer service, will be back!
16 August 2026
Unprompted review
Reply from The Perfume Shop - Braehead 66
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Ling was a great help very cheery
Ling was a great help very cheery, thank you!
16 August 2026
Unprompted review
Reply from The Perfume Shop - Braehead 66
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Great customer service today at the…
Great customer service today at the shop with Ling, very professional and helped me with a great choice, and gift wrapped also 🤗
15 August 2026
Unprompted review
Reply from The Perfume Shop - Braehead 66
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Reply from The Perfume Shop - Braehead 66
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Ling was very helpful today helping me…
Ling was very helpful today helping me choose a gift for a birthday, she was also very polite and friendly.
15 August 2026
Unprompted review
Reply from The Perfume Shop - Braehead 66
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Was so happy with Ling’s help and…
Was so happy with Ling’s help and expertise.
So grateful to Ling.
15 August 2026
Unprompted review
Reply from The Perfume Shop - Braehead 66
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.