The Perfume Shop - Braehead 66 Reviews 974

TrustScore 5 out of 5

5.0

160 Braehead Shopping Centre, Kings Inch Rd, G51 4BS GLASGOW, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I needed help to choose a new perfume in the Braehead branch and I was helped by a wonderful staff member called Mark. He has a tremendous knowledge of the complete perfume range as well as explaini... See more

Company replied

Rated 5 out of 5 stars

Thank you so much to Ling at the Braehead store, she was so friendly and knowledgeable and went above and beyond showing me various different fragrances. Excellent customer service all round. Happy cu... See more

Rated 5 out of 5 stars

Served by lovely staff member called Jane, @Glasgow Braehead store, bought husband aftershave for his birthday and she kindly gift wrapped it too. Thanks for a lovely experience.

Company replied

Rated 5 out of 5 stars

Absolutely amazing experience! Got incredible deals on perfumes for my whole family — such great value for money. Huge shoutout to Ling from the server, who truly went above and beyond to help us. Fri... See more

Company replied


Company details

  1. Perfume Store
  2. Beauty Product Supplier
  3. Cosmetics and Perfumes Supplier
  4. Cosmetics Store
  5. Flavours, Fragrances and Aroma Supplier
  6. Hair Product Store

Written by the company

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Contact info

  • 160 Braehead Shopping Centre, Kings Inch Rd, G51 4BS, GLASGOW, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

974 reviews

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Rated 5 out of 5 stars

Excellent customer service

Thank you so much to Ling at the Braehead store, she was so friendly and knowledgeable and went above and beyond showing me various different fragrances. Excellent customer service all round. Happy customer 😊

9 May 2026
Unprompted review
Rated 5 out of 5 stars

Jane was very patient and thorough with…

Jane was very patient and thorough with myself and mum. Very satisfied customer :)

7 May 2026
Unprompted review
The Perfume Shop - Braehead 66 logo

Reply from The Perfume Shop - Braehead 66

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Jane was

Jane was. Excellent friendly and helpful

7 May 2026
Unprompted review
The Perfume Shop - Braehead 66 logo

Reply from The Perfume Shop - Braehead 66

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Nice collection of perfume collection…

Nice collection of perfumes. Jane helped me pick up some good perfumes. Thanks for her patience and suggestions.

4 May 2026
Unprompted review
The Perfume Shop - Braehead 66 logo

Reply from The Perfume Shop - Braehead 66

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Jane was so helpful and was able let me…

Jane was so helpful and was able let me know of the newest range of good girl perfumes available and let me sample. Thank you

4 May 2026
Unprompted review
The Perfume Shop - Braehead 66 logo

Reply from The Perfume Shop - Braehead 66

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Excellent service from Lucy today

Excellent service from Lucy today. Thank you!

3 May 2026
Unprompted review
The Perfume Shop - Braehead 66 logo

Reply from The Perfume Shop - Braehead 66

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Beth was an absolute star helping me…

Beth was an absolute star helping me pick out a perfume for my mum‘s 50th birthday🎂✨🤩🙏🏻

3 May 2026
Unprompted review
The Perfume Shop - Braehead 66 logo

Reply from The Perfume Shop - Braehead 66

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Served by lovely staff member called…

Served by lovely staff member called Jane, @Glasgow Braehead store, bought husband aftershave for his birthday and she kindly gift wrapped it too. Thanks for a lovely experience.

2 May 2026
Unprompted review
The Perfume Shop - Braehead 66 logo

Reply from The Perfume Shop - Braehead 66

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Jane was very friendly and helpful and…

Jane was very friendly and helpful and ties a lovely bow on the gift wrapping

2 May 2026
Unprompted review
The Perfume Shop - Braehead 66 logo

Reply from The Perfume Shop - Braehead 66

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

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