I needed help to choose a new perfume in the Braehead branch and I was helped by a wonderful staff member called Mark. He has a tremendous knowledge of the complete perfume range as well as explaini... See more
Company replied
160 Braehead Shopping Centre, Kings Inch Rd, G51 4BS GLASGOW, GB
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I needed help to choose a new perfume in the Braehead branch and I was helped by a wonderful staff member called Mark. He has a tremendous knowledge of the complete perfume range as well as explaini... See more
Company replied
Thank you so much to Ling at the Braehead store, she was so friendly and knowledgeable and went above and beyond showing me various different fragrances. Excellent customer service all round. Happy cu... See more
Served by lovely staff member called Jane, @Glasgow Braehead store, bought husband aftershave for his birthday and she kindly gift wrapped it too. Thanks for a lovely experience.
Company replied
Absolutely amazing experience! Got incredible deals on perfumes for my whole family — such great value for money. Huge shoutout to Ling from the server, who truly went above and beyond to help us. Fri... See more
Company replied
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
160 Braehead Shopping Centre, Kings Inch Rd, G51 4BS, GLASGOW, United Kingdom
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We visited the store to exchange a gift and were served by Ling. She was really helpful and knowledgeable and I’m really delighted with what I got. Prices were good too.
Ling Provided exceptional customer service
Thank you so much to Ling at the Braehead store, she was so friendly and knowledgeable and went above and beyond showing me various different fragrances. Excellent customer service all round. Happy customer 😊
Good fast service. Clear instructions. Good price. Mark in the shop at Braehead was very helpful.
It was such a pleasure trying different perfumes and Ling was extremely approachable and friendly in finding the right product for me!
Ling served me today , very helpful and patient and pointed me in the right direction with what perfume to buy.
Ling at the Braehead store was absolute amazing! Could not fault her service, super patient and very helpful xx
Jane was very helpful with choosing and catering for a birthday gift
Jane was very patient and thorough with myself and mum. Very satisfied customer :)

Reply from The Perfume Shop - Braehead 66

Reply from The Perfume Shop - Braehead 66
Nice collection of perfumes. Jane helped me pick up some good perfumes. Thanks for her patience and suggestions.

Reply from The Perfume Shop - Braehead 66
Jane was so helpful and was able let me know of the newest range of good girl perfumes available and let me sample. Thank you

Reply from The Perfume Shop - Braehead 66
Excellent service from Lucy today. Thank you!

Reply from The Perfume Shop - Braehead 66
Beth was an absolute star helping me pick out a perfume for my mum‘s 50th birthday🎂✨🤩🙏🏻

Reply from The Perfume Shop - Braehead 66
Served by lovely staff member called Jane, @Glasgow Braehead store, bought husband aftershave for his birthday and she kindly gift wrapped it too. Thanks for a lovely experience.

Reply from The Perfume Shop - Braehead 66
Jane was very friendly and helpful and ties a lovely bow on the gift wrapping

Reply from The Perfume Shop - Braehead 66
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