Great customer service, good price, quick delivery. The shop didn’t have the size of perfume I wanted so the assistant checked availability and arranged free delivery to my home address via Royal Mail... See more
Company replied
Location
Switch locationKiosks 3, 4 & 5, Hounds Hill Shopping Centre, Victoria St, FY1 4HY BLACKPOOL, GB
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See what reviewers are saying
I had a wonderfully helpful young lady (Belle) at the Blackpool store, who let me and my daughter smell many perfumes and also advised us which scents to try. She helped me order a perfume online f... See more
Company replied
Friendly sales assistant who helped me exchange a perfume.
Company replied
Magda was super helpful today, she checked all fragrances on our skin and waited while it settled, then provided full gift wrap service with personalised ribbon. Such a lovely experience.
Company replied
Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Kiosks 3, 4 & 5, Hounds Hill Shopping Centre, Victoria St, FY1 4HY, BLACKPOOL, United Kingdom
5.0
Excellent
251 reviews
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Reply from The Perfume Shop - Blackpool 61
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
Excellent service, great choice
Excellent service from Magda who was patient and informative.
29 August 2025
Unprompted review
Reply from The Perfume Shop - Blackpool 61
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
Reply from The Perfume Shop - Blackpool 61
Hi,
Thanks for your review. We really appreciate you and thank you for shopping with The Perfume Shop.
Kind regards,
Sharain - The Perfume Shop
Annie seems to be the best Customer…
Annie seems to be the best Customer Service attendant
She have the best customer service I’ve ever seen. Great personality with a beautiful smile through out my time with her.
14 August 2025
Unprompted review
Reply from The Perfume Shop - Blackpool 61
Hi,
Thanks for your review! We are happy to hear of your positive experience. Thank you for shopping with The Perfume Shop.
The Perfume Shop
Reply from The Perfume Shop - Blackpool 61
Hi,
Thank you for your feedback!
The Perfume Shop
I called into the shop asking for a…
I called into the shop asking for a item they unfortunately didn't have in stock.
I ordered it on Saturday afternoon and it was delivered Monday midday.
What better service could you wish for?
3 August 2025
Reply from The Perfume Shop - Blackpool 61
Hi,
Thanks for your positive review! We appreciate your kind words.
Kind regards,
The Perfume Shop.
My visit here was nothing less than…
My visit here was nothing less than perfect! I was served by Donna, her customer service was second to none. I would pay just for the experience! She was kind, caring and extremely helpful! I have zero knowledge about perfumes and she managed to identify them with only an explanation of the bottle!!! Would 100% would reccomend
7 August 2025
Unprompted review
Reply from The Perfume Shop - Blackpool 61
Hi,
Thanks for your positive review! We appreciate your kind words.
Kind regards,
The Perfume Shop.
Thank you Tracey & her team in…
Thank you Tracey & her team in Blackpool Houndshill for their fabulous customer service today - very much appreciated!
2 August 2025
Unprompted review
Reply from The Perfume Shop - Blackpool 61
Hi,
Thanks for your positive review! We appreciate your kind words.
Kind regards,
The Perfume Shop.
Tracey was wonderful and so helpful !!
Tracey was wonderful and so helpful !!
2 August 2025
Unprompted review
Reply from The Perfume Shop - Blackpool 61
Hi,
I'm glad you had a 5* experience, thank you for your review!
The Perfume Shop
Reply from The Perfume Shop - Blackpool 61
Hi,
Thanks for your review! We appreciate you and thank you so much for shopping with us.
The Perfume Shop.
We visited the perfume shop today in…
We visited the perfume shop today in Blackpool and was served by a lovely lady called Tracey. She was very helpful, excellent customer service skills and is a credit to your company. Will definitely be visiting again in the near future
28 July 2025
Unprompted review
Reply from The Perfume Shop - Blackpool 61
Hi,
I am so happy to hear you had a positive experience with us. Thank you for choosing us to shop with.
The Perfume Shop Team.
Had great service today from Tracey
Had great service today from Tracey
26 July 2025
Unprompted review
Reply from The Perfume Shop - Blackpool 61
Hi,
Thanks for your review! Thank you for your sharing your positive experience.
Kind regards,
The Perfume Shop Team
Great summer deals
Great summer deals. Legit shop and processes orders very fast for click and collect.
6 June 2025
Unprompted review
Reply from The Perfume Shop - Blackpool 61
Hi,
I am so happy to hear you had a positive experience with us. Thank you for choosing us to shop with.
The Perfume Shop Team.
I want to appreciate donna for good…
I want to appreciate donna for good customer service, she made me feel welcome, her personality is so welcoming and didn’t feel like leaving, would always come back for sure to buy more.
20 July 2025
Unprompted review
Reply from The Perfume Shop - Blackpool 61
Hi,
Thanks for your positive review! We appreciate your kind words.
Kind regards,
The Perfume Shop.
The young lady
The young lady
Who served
Me in the shop was
Extremely helpful and couldn’t do enough for me
Highly recommended
8 July 2025
Reply from The Perfume Shop - Blackpool 61
Hi,
Thanks for your review! Thank you for your sharing your positive experience.
Kind regards,
The Perfume Shop Team
Had great experience with magda service…
Had great experience with magda service great very helpful all the girls was amazing.
14 July 2025
Unprompted review
Reply from The Perfume Shop - Blackpool 61
Hi,
Thanks for your review! Thank you for your sharing your positive experience.
Kind regards,
The Perfume Shop Team
Went into the Blackpool store today and…
Went into the Blackpool store today and was served by Tracey who provided me with excellent first class service. She was very knowledgeable and gave me quite a few samples to try and went away feeling happy,
12 July 2025
Unprompted review
Reply from The Perfume Shop - Blackpool 61
Hi,
I am so pleased to hear you are happy with your recent experience. Thank you!
The Perfume Shop
Pleasant experience
Member of staff very helpful with helping me choose perfume for my granddaughter.
7 July 2025
Reply from The Perfume Shop - Blackpool 61
Hi,
I am so pleased to hear you are happy with your recent experience. Thank you!
The Perfume Shop
Excellent customer service
Made an impulse purchase at the Blackpool store and found the product really didn’t suit me. Took it back a couple of days later and they couldn’t have been more helpful. Exchanged the item with no fuss at all.
11 July 2025
Unprompted review
It was quick and excellent service
It was quick and excellent service. Thank you.”Well Leased
26 June 2025
Reply from The Perfume Shop - Blackpool 61
Hi,
Thanks for your review. We appreciate you and thank you so much for choosing us to shop with.
The Perfume Shop.
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