The Perfume Shop - Blackpool 61 Reviews 211

TrustScore 5 out of 5

4.9

Kiosks 3, 4 & 5, Hounds Hill Shopping Centre, Victoria St, FY1 4HY BLACKPOOL, GB


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See what reviewers are saying

Rated 5 out of 5 stars

It was my 2nd time here and of cause the service here was nothing but top notch. Jo I think full for Josephine attended to me and she was patient and super nice. I went to the store not knowing what t... See more

Company replied

Rated 5 out of 5 stars

Absolutely great service. Donna was so helpful and nothing was too much trouble, worked out different discounts for me and found new fragrance based on ones my husband had previously had. Really frien... See more

Company replied

Rated 5 out of 5 stars

Amazing service today at the Blackpool store, Tracy was so hopeful and went above and beyond with the service. I always have a good experience at the Perfume store

Company replied


Company details

  1. Perfume Store
  2. Beauty Product Supplier
  3. Cosmetics and Perfumes Supplier
  4. Cosmetics Store
  5. Flavours, Fragrances and Aroma Supplier
  6. Hair Product Store

Written by the company

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Contact info

  • Kiosks 3, 4 & 5, Hounds Hill Shopping Centre, Victoria St, FY1 4HY, BLACKPOOL, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

211 reviews

5-star
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Rated 5 out of 5 stars

Great Value

Good website. Great prices. Quick ordering. Speedy delivery. Definitely use again

1 May 2026
The Perfume Shop - Blackpool 61 logo

Reply from The Perfume Shop - Blackpool 61

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Excellent service and assistance

Excellent service and assistance, great price and love my new scent 🩷

31 October 2025
The Perfume Shop - Blackpool 61 logo

Reply from The Perfume Shop - Blackpool 61

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Amazing service and a great price

Amazing service and a great price. Had my gift wrapped better than I ever could from Tracey. Thanks x

2 May 2026
Unprompted review
The Perfume Shop - Blackpool 61 logo

Reply from The Perfume Shop - Blackpool 61

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Fantastic service with a smile

Fantastic service with a smile. Extremely helpful with expert advice.

1 May 2026
Unprompted review
The Perfume Shop - Blackpool 61 logo

Reply from The Perfume Shop - Blackpool 61

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Great service from Donna

Great service from Donna. She went above and beyond to assist me. Weldone.

28 April 2026
Unprompted review
The Perfume Shop - Blackpool 61 logo

Reply from The Perfume Shop - Blackpool 61

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Amazing service today at the Blackpool…

Amazing service today at the Blackpool store, Tracy was so hopeful and went above and beyond with the service. I always have a good experience at the Perfume store

24 April 2026
Unprompted review
The Perfume Shop - Blackpool 61 logo

Reply from The Perfume Shop - Blackpool 61

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Tracy was really lovely and super…

Tracy was really lovely and super helpful!

24 April 2026
Unprompted review
The Perfume Shop - Blackpool 61 logo

Reply from The Perfume Shop - Blackpool 61

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Amanda is absolutely fabulous amazing…

Amanda is absolutely fabulous amazing customer service very kind 😊

24 April 2026
Unprompted review
The Perfume Shop - Blackpool 61 logo

Reply from The Perfume Shop - Blackpool 61

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Had a wonder customer experience the…

Had a wonder customer experience the woman Amanda was brilliant highly recommended

24 April 2026
Unprompted review
The Perfume Shop - Blackpool 61 logo

Reply from The Perfume Shop - Blackpool 61

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Such good customer service from Amanda

Such good customer service from Amanda. Really helpful great advice and attention to detail whilst choosing my daughters 21st perfume.
Thankyou Amanda 10/10.

23 April 2026
Unprompted review
The Perfume Shop - Blackpool 61 logo

Reply from The Perfume Shop - Blackpool 61

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Best perfume shop with the best service in Blackpool

It was my 2nd time here and of cause the service here was nothing but top notch. Jo I think full for Josephine attended to me and she was patient and super nice. I went to the store not knowing what to get and she helped me with the perfect options, deals and discounts. I’ll definitely be going back not just because I want more perfumes but definitely cause of the service. I know with their help I will always come out with the best.

17 April 2026
Unprompted review
The Perfume Shop - Blackpool 61 logo

Reply from The Perfume Shop - Blackpool 61

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Donna was absolutely lovely

Donna was absolutely lovely, really helpful in getting my mums birthday present sorted!!

17 April 2026
Unprompted review
The Perfume Shop - Blackpool 61 logo

Reply from The Perfume Shop - Blackpool 61

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Was very pleased with the service and…

Was very pleased with the service and how kind Donna was to me and my girlfriend .

17 April 2026
Unprompted review
The Perfume Shop - Blackpool 61 logo

Reply from The Perfume Shop - Blackpool 61

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Jo was so helpful

Jo was so helpful! Such a kind and lovely lady who couldn’t do enough to help. Thankyou for your wonderful service xxx

15 April 2026
Unprompted review
The Perfume Shop - Blackpool 61 logo

Reply from The Perfume Shop - Blackpool 61

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

All the staff were fantastic and really…

All the staff were fantastic and really good giving you advice they helped me out so much didn’t know what perfume I wanted for a present showed them a picture of a bottle and they knew straight away nothing was a bother didn’t rush you carnt fault at anything we came back for a 2 visit as service was fantastic very friendly and helpful

11 April 2026
Unprompted review
The Perfume Shop - Blackpool 61 logo

Reply from The Perfume Shop - Blackpool 61

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Tracey was so helpful

Tracey was so helpful, lovely and a pleasure to be served by her thankyou so much 🙂

10 April 2026
Unprompted review
The Perfume Shop - Blackpool 61 logo

Reply from The Perfume Shop - Blackpool 61

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Great staff today

Great staff today , lovely and helpful it’s a pleasure to buy from perfume shop 💖

31 March 2026
Unprompted review
The Perfume Shop - Blackpool 61 logo

Reply from The Perfume Shop - Blackpool 61

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Tracey is very accommodating

Tracey is very accommodating! She did a very beautiful 18th Bday present for us! ❤️

28 March 2026
Unprompted review
The Perfume Shop - Blackpool 61 logo

Reply from The Perfume Shop - Blackpool 61

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Served today at Blackpool shop by Donna I1

Served today at Blackpool shop by the lovely Donna. Nothing was too much trouble in finding me the best discounted perfume. She went a1bove and beyond for me. Just wanted something to tide me over until my Birthday next month. She was so pleasant, a real asset to the shop. Hope she's there next time I go. Thanks Donna, you were so helpful.

24 March 2026
Unprompted review
The Perfume Shop - Blackpool 61 logo

Reply from The Perfume Shop - Blackpool 61

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Friendly and helpful

I met Tracey today at your lovely shop. She was super friendly and really helpful. Going above and beyond to find my account and getting me the best deal! Thanks again Tracey!

20 March 2026
Unprompted review
The Perfume Shop - Blackpool 61 logo

Reply from The Perfume Shop - Blackpool 61

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

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