Came in today for my mums birthday. Was helped by a young woman called Magda. I have to say what a wonderful woman. She was patient with us, kind, polite, couldn’t have asked for a better customer ser... See more
Company replied
Kiosks 3, 4 & 5, Hounds Hill Shopping Centre, Victoria St, FY1 4HY BLACKPOOL, GB
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Came in today for my mums birthday. Was helped by a young woman called Magda. I have to say what a wonderful woman. She was patient with us, kind, polite, couldn’t have asked for a better customer ser... See more
Company replied
Visiting Blackpool I decided to do a bit of retail therapy and came across the perfume shop in the Hounds Hill perfume shop. I was served by Lizzy who was extremely helpful in choosing the right perfu... See more
Company replied
The sales assistant Bella (at Blackpool) was great and went above and beyond for us. First by letting us smell as many perfumes as we wanted to. And making good suggestions about perfumes we might... See more
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Friendly sales assistant who helped me exchange a perfume.
Company replied
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Kiosks 3, 4 & 5, Hounds Hill Shopping Centre, Victoria St, FY1 4HY, BLACKPOOL, United Kingdom
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Reply from The Perfume Shop - Blackpool 61
Served by a lovely lady called Lizzy today at the Blackpool store.Got a great deal 20% off. I was thrilled with my purchases, free gift and gift wrapped with a personalised ribbon.
Fabulous service. Thankyou. 5*

Reply from The Perfume Shop - Blackpool 61
Lovely staff and a great service, Always buy here when in Blackpool.

Reply from The Perfume Shop - Blackpool 61

Reply from The Perfume Shop - Blackpool 61
Annie has been a great help to me today, she assisted in picking a perfume that was right for me at an affordable price!
Very impressed

Reply from The Perfume Shop - Blackpool 61

Reply from The Perfume Shop - Blackpool 61
Served by very lovely friendly woman at the Blackpool store, very helpful and had exactly what I was looking for

Reply from The Perfume Shop - Blackpool 61
Hello I like to thank donna for my new perfume I got a discount on my 50ml NARCISO PURE MUSIC and got little sample box narciso love my new perfume wow will be getting more different perfumes next time

Reply from The Perfume Shop - Blackpool 61
Donna and Payden have absolutely saved my bacon today. Girlfriend’s birthday and they found me the perfect gift plus gift wrapped for me.
Thank you so much, will definitely be shopping here all the time.

Reply from The Perfume Shop - Blackpool 61
Rhianna from the Blackpool store was very helpful and provided great advice for me today, and was very friendly and approachable.

Reply from The Perfume Shop - Blackpool 61
Lovely and friendly and efficient service from Donna at Blackpool store

Reply from The Perfume Shop - Blackpool 61
Amanda was brilliant! Found the perfect birthday present for my other half and managed to get a discount too!

Reply from The Perfume Shop - Blackpool 61
I got served today by Tracy and she went above and beyond to make sure I got exactly what I needed, I couldn’t recommend her enough, her customer service was amazing and definitely made me feel like a valued customer

Reply from The Perfume Shop - Blackpool 61
Magda was a brilliant saleswoman who showed me everything I needed and got me a great discount!

Reply from The Perfume Shop - Blackpool 61
Customer service was amazing and the ribbon that came which was customised is a very special addition to presents. Payden was amazing, really nice and very helpful.
Couldn't ask for better 👍

Reply from The Perfume Shop - Blackpool 61
Donna was perfect, got me discounts and helped us with everything

Reply from The Perfume Shop - Blackpool 61
Absolutely great service. Donna was so helpful and nothing was too much trouble, worked out different discounts for me and found new fragrance based on ones my husband had previously had. Really friendly and efficient. Offered gift wrap at then end with a personalised ribbon. Thank you xx

Reply from The Perfume Shop - Blackpool 61
Amanda was really helpful today, gave the best customer service and helped me pick out exactly what I wanted, Thankyou so much!

Reply from The Perfume Shop - Blackpool 61
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