Been using Perfume Box since 2022 when I was looking to save some coins and smell good! As someone who scours every corner of the internet for a deal, it rated better than competitors based on perfume... See more
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Perfume Box provides genuine fragrances at competitive prices. All of our products come in the original manufacturer packaging and are 100% genuine & authentic. We are a family run company and have been in the business for the past 30 years. We aim to offer 100% customer satisfaction through low prices, our huge variety and customer service. We are adding new products on regular basis and we endeavor to maintain the site on a regular basis by constantly monitoring and updating product information.
South Plainfield, New Jersey, United States
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 65% of negative reviews
Typically replies within 1 week
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Always a pleasure shopping with PerfumeBox, great variety of fragrances and great prices

Reply from PerfumeBox
All Is Great the only gap is the delivery time other than that is a very quick and simple process to order from your site

Reply from PerfumeBox
I never received my order. Received an email saying my order was delayed and would have an update soon. No update and still haven’t received my refund

Reply from PerfumeBox
I was just glad to be able to order that perfume that I got a sample of that I ordered from Amazon

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Reply from PerfumeBox
It smells so good!.. I will buy it again next time..
and it's so much cheaper than ordering at Amazon..
I also got a coupon on the site.. but the only downside is it takes a lot of time to deliver.. you have to wait almost a month.. I hope they do something about it..

Reply from PerfumeBox
Perfumebox delivered outstanding service—fast, professional, and attentive. My order arrived in perfect condition, with excellent communication throughout. I highly recommend Perfumebox for reliable, top-quality products! ⭐⭐⭐⭐⭐

Reply from PerfumeBox
You all web site , make so easy with price and easy to order . You all make sure customer get their order with no problem. Thank you all so much for you work.

Reply from PerfumeBox
I am a totally satisfied first time customer. Also my perfume was top tier and authentic.

Reply from PerfumeBox
I'm very happy with my purchase. I've been using this cologne for years, and I usually buy it at macy's and spend $180 for a bottle. I'm so glad I found your place and I'll be ordering a lot more cologne and perfume for my wife and daughters.
Thank you,
Rob Schultz

Reply from PerfumeBox
I haven't receive my order yet to date. It takes sooooo long!

Reply from PerfumeBox
Fast and easy shopping experience. Good prices, good value. Shipped promptly.

Reply from PerfumeBox
Easy to order. Great prices. And love the description for the fragrance.

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